If there is negative star I will choose that. DHL express basically is a robber. They want to charge me duty taxes $1000 for kids toy which is only worth $40. Can't reach them by phone forever. They don't explain why and how the toy worth $1000 duty taxes. They don't give me any chance to contact with any customer service about my own package. All they keep repeating is ask me to apply an account for I could transfer my money directly to the duty department. Really? A big shipping Company could run in this way? If anyone works in DHL read this review and believe your company is hacked by criminals pls contact me. I can provide more details. Otherwise beware of DHL, sender and customer.
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