Dick's Sporting Goods

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Please do not review iThe item was advertised at one price and when I bought said they had no more in stock. Lack of respect! F you are affiliated or have a conflict of interest with this website.

I ordered several items from their website and some packages arrived with the correct items. Others not so much. 1 item got canceled and another is lost somewhere in transit. When I contacted their customer support today about it the lady I recieved to help was just kept acting confused and asking questions that didn't pertain to my order or problem. She tried 0% tp help me and told me someone else would contact me in 2-3 days. Absolutely absurd! I just want a refund now and I don't even want my items anymore. I'll shop somewhere else

Every time I have ordered from this store I don't receive emails. This has happened once again when I ordered a pickup order today. I signed up for text alerts and all I received was a message asking me to accept their messages no status alert or even a message through text or email that my order was received! I have an account which I use to make purchases and every time I login it says I have no order history! They don't sell anything you can't buy somewhere else and their prices are no better than REI so just go somewhere else. Ironically because of this I have no proof of purchase to even be shown as a verified buyer on this website. AND no order number to track my current order!

On several occasions I have taken my email or card I received in the mail for a $10.00 reward and they have not been honored at the store. This seems to be sort of a scam since it has happened several times.
Regina Shearer

People are suffering right now as we speak. Losing their homes and running out of food, water, and gas. Humans can't afford gas and your $#*! company will pay for abortion? Shame on you for helping create more misery. You dip$#*! owners have the power and money to help countless of humans lives with your greedy dirty money. But instead, you want to take lives and be professional contract killers. You are legally paying humans to commit murder! Grow up big money $#*!s and come down from your clouds.

Want to do a class action against D I c k s for fraudulent practices which have resulted in monetary losses to customers, and/or have them charged with Wirefraud. Spent a great deal of time reviewing complaints to find I am not alone at all as one of their online victims of having had order cancelled and not be refunded the money charged for the order. Be looking for a legal notice coming soon in local papers seeking victims to come forth to participate for compensation for your damages.

Beware! I purchase 2 pair of sneakers and one pair came Used. It's Obvious the item was worn. The bottom and sides were dirty, I had to clean with soap and water and disinfect the inside with Lysol... shame on Dicks, buyer beware of my experince, I will no longer buy anything from Dicks Sporting Goods. Buy at your own risk when purchasing Online from Dicks Sporting Goods..

Last Christmas we ordered a basketball for our grandson. After waiting for ages, they told us it was no longer available and canceled the order. We got it elsewhere and they then told us they have it and we had to pay for it, even though they canceled the order.
So now in August during an unbelievable heat wave, they notified us that a pair of kids polar fleece pants are being shipped. Eight months late and of course our grandson has grown 3". Other stores ask if you are still interested. I don't recommend these crooks. Too bad Modell's is no longer around.

4/22/23
My wife and I were at sawgrass Mills yesterday, as we always like to visit Dick's to see what's new.
We met a very nice man, whose name was James. He was very personable and we struck up a nice conversation about the NBA playoffs.
Then I asked him about the brand of slacks the PGA Tour players wear, as they all look great. He gave me the information and I headed to the Golf apparel, and saw the slacks, and especially liked the Walter Hagen and Travismathew brands.
Not having the time to try them on, I know that I will return to do so.
Because the exceptional customer service, provided me, by James, I sought out his Mgr., by the name of Kori, and told her how much I appreciated his 5 star service and that she should move him up to a Manager position. She said, "he is very likeable and is a Manager already." Kori was also very amiable.
Both Kori and James represent Dick's in the finest light. Excellent customer service is a lost art in today's business community and it's nice that your brand takes pride and makes it paramount for the consumer.
It will sure pay dividends each and every day.
Those reading this review, can be sure of the quality people that Dick's have on their staff. Stop in and meet them. You will be happy you did. Great products plus fantastic customer service all add up to a wonderful experience.
Thank you Dick's, you have my utmost respect.
Best regards,

Marc Walther
Pompano Beach

Attached is a photo of James and a few of pics of your store # 1418

False advertisement, not only that you're not allowed to leave a review on their website. As soon as I saw the reviews here now I understand why because they have a lot of bad reviews it's very hard in order to receive good service from Dick's apparently. The delivery estimate time was wrong and I still haven't received my item and I was charged and I was consistently being argued with that I was in charge when the money has been removed from my bank and I still haven't received a refund and I still haven't received an item and I also apparently can't cancel the order after 30 minutes. Do not order from this website because even if you do have problems customer service will not assist you. They will argue with you and consistently state the opposite. Manipulation and deception at its finest. I've had a discussion with one of customer service advocates which was Jane and the supervisor was Tommy.

I ordered shoes this week, and it said it was supposed to come today, yet now it says it won't be here for another 6 days… i needed these for fall ball coming up and ordered them because it said they would come fast. Disappointed..

We stopped in Asheville nc store on Tunnel Road. Could not get anyone to help. Even manager elmo was no where to be found. I asked up front and she said we don't have enough employees to help. You have to find it on your own. We walked out. Will never go back.

Went to Dick's in Garner, NC golf department. Salesman was rude, condescending, and acted uninterested. When I asked a question about a price discrepancy he had no answer. I asked to talk to the store manager and he said he was the manager, and then walked away from me.

This is the second time at this Dick's when a salesman was rude and acted uninterested in making a sale.

I won't be going back

I have a people with my toe and my podiatrist told me specifically what kind of shoes to get. Jermaine was amazing and knowledgeable. Lucian's was also helpful. Thanks is so much

Next to Walmart their bicycles are subpar and not worthy of your hard earned money. Stay away, as far as you can. Please don't take my word as an internet truth. Just take any bike wheel off any bike less than $500 and try to spin the hub. If the hub spins smoothly, I will correct my rating.

Dick's lost a loyal customer today - TERRIBLE TERRIBLE customer NO service! Ordered a gift card - waited 2 weeks - never received - told wait another 2 weeks for refund - called supervisor - rude, unhelpful, and hung up on me!

Horrible service! Ordered a bathing suit for my daughter last Thursday 8/24/17 paid for 2nd day shipping only to find out that it's not arriving until 8/31/2017 which is 8 days after I placed the order! Huh? I clearly explained to the person on the phone when I placed the order that I needed it by 8/30/17- I was assured that would be no problem! Yes, I even placed the order with a real person not on-line because I thought that was safer to make sure it was delivered on-time. Nope. I never got an email with a tracking number. Tonight when I called customer service to check on my order- it took 10 minutes just to find my order because of "technical issues they have been having for weeks"? Dick's Sporting Goods can't hold a candle to Amazon, no wonder they can't meet Wall Street's expectations. Get with the times Dick's- fast turn around time- or you'll be the next Sports Authority! Never ordering on-line from Dick's again!

I ordered a pair of Nike jogging pants online for 55 dollars. When I received the pants the price tag on them was 45 dollars I liked on the inside tage to make sure the UPC on the tag and the pants matched which they did. I then got out my receipt because I had bought a pair of the exact jogging pants for Christmas and the price I paid was 45 dollars. I called and chatted with agents of dicks sportings goods that told me that's what the online price said so that's what they had to go by that's their policy and procedure. I will be returning for a refund. I also called nikie told them what happened sent a copy of invoice and pants with tag and price on them they were so helpful they are not only giving me the pants for 45 dollars plus tax they also gave me a 25 dollar gift card. I will never go to dicks sportings goods again if they are cheating everyone for 10 dollars can you imagine the money they are making off of their costomers

I recently went to Dicks Sporting Goods for more golf equipment for my lefty son. I was able to get a really good lefty driver for under $200.00 this was fifty percent off the list price on a holiday weekend. They also honored the coupon I had which made the price even better. I also buy shoes for my kids and send it to them, if you do it in store shipping is free.

Bought a schwinn bike here - great bike and great service - excellent experience in this store - in Jefferson city Missouri! Highly recommend going to Dicks sporting goods! Will return for future purchases!

My daughter had been looking for a clothing item for sometime and JJ or JayJay (not sure on spelling) in the Lehi/AF location went above and beyond for us! Thank you! We will definitely be back to shop here again.

We bought a ping pong table from Dick's and had to sign for delivery. My wife took a half day off work to be home, but no one showed up during the delivery window. We called the freight company and were assured that the table would be delivered that afternoon, but again no one showed up or called. We thought the delivery company would contact us the next week with an apology, but we actually had to chase them down to re-schedule delivery. So our "free delivery" actually cost my wife a day's pay.

I purchased the "no sweat protection plan" for a product at Dick's. This plan is through a third party, Asurion. We submitted a claim and uploaded pictures of the damage as requested. I was told 1-3 business days and I would have a response. 4 weeks later, weekly calls to Dick's (because you cannot call Asurion directly, you have to call Dick's and get transferred), and still no response. This offer appears to be bogus. Please beware in buying this "no sweat protection plan". Catchy name, but save your money, time and blood pressure and don't bite