Dick's Sporting Goods

Purchased all of my sons baseball gear from here. Went to exchange his pants because I got the wrong color and because I didn't have a receipt they wouldn't let me. Even though it was an even exchange with all tags intact! Same pants just different color! This will be the last time I buy anything from them! I should have listened to other people and purchased from meijer for a cheaper price.

Took a while to ship my order and when it arrived the box had been torn in several places and the items inside were not secure. It looked as though they just threw in all the parts. There were a couple of empty small bags that appeared to be for some of the smaller parts. I ordered a crossbow. I believe it must have been a display model that they took down off the wall, threw it in a worn box & shipped. All the parts were laying loose. It might a couple of days before I can assemble it & be sure of what pieces I received.

Just no help at all from the online people tried to order a pedal boat but they wanted me to travel an extra 1.5 hour or pay extra freight. NO compassion no trying to come up with a solution. Just by the book or nothing at all. Will not go back again

I just wanted to say how much I love dicks! I seen a lot of Dicks in my state but some Dicks are more pleasurable than others. If you have never tried Dicks I encourage you to give 'em a try. Everyone will love Dicks no matter age, sex, or mental stability.

Dick's Sporting goods at Delta Park Portland, Oregon is just the happiest. Customer service oriented retail I have experienced in a while. Hats off to cashier, Bri and managers Eric and Mike: And especially Eric at Corporate customer service. There was an issue with the tent I ordered: They all helped get that that issue fixed w/out showing frustration of judgment! Dick's staff does care about the sports and well being of their customers. They are patient and kind and actually ASK questions in order to super know what the issue is.
Thank you Delta Park Dick's Sporting Goods.
Laurie and Christie

They send promotional emails and will not honor the promotions. I have called there customer service and talked to Terri and was informed that they are scams

As an avid sports family, we shop at Dicks Sporting Goods frequently- among the sports my family enjoy is Sporting Clays.
However, your company has chosen to stop selling to my young adult athletes the #1 necessary equipment needed for our family sport - shotguns

Who is Dicks to choose what sports my children choose to compete in and purchase the necessary equipment for.

We have in the past purchased several shotguns and numerous other sports equipment from Dicks... this ends today im sorry to say

I know we are just one family & this will probally have little effect on a large companys bottom line, however this is really our only recourse for a family that is having a so called sporting goods store dictate what sports are appropriate for young athletes to play

I usually make the order on my app but the app was frozen or something was going on so I called to place an order and the coupons that is given cannot be used so no matter what coupon $10 off a $25 off cannot be used so what's the sense of giving it don't give out coupons that got so many restrictions where the customer cannot use it and they hype ready to use it and they can use it, this whole week I call Allison the Ambassador I meant to know feedback and yesterday I place or order where the lady got me so mad I just hung up I couldn't take it I am a good customer at Dick's Sporting Goods and the feedback you get in return rude people unhappy customer I still need a label for some baggy big shorts that don't fit me they're so huge they fit three of me

Worst workers I have ever seen. Didn't do their job and just stayed in the back the whole time. A 1st grader could do the job better than those trash cans.

I purchased a patagonia shirt for my husband for father's day, however i received the shirt and it was worn, missing tags, and stuffed into a bag which was torn and partially open. Terrible service. In fact, worst i've ever experienced.

Made an order and tried to cancel it several hours later but they said it's not possible. They said return it to local store after the item delivered. The problem is it's been 3 weeks and item has not been delivered yet. Contacted dicks customer service, they didn't know either where the item was. But the worst thing was they didn't even care to find it.

I am so upset with the fact that I have missed out on multiple sales because it isn't available to add items to your shopping cart and of course they dont have the correct sizes or styles or the same sales in the store. I called the company and they have no concern with the site issues. They offer to take the order and honor the sale if you call by the day after BUT that was the worst. I was on the phone for almost an hour to buy two items! The operator was having issues entering information and wasn't able to take payment. She gave me an order number and said someone would call me by the next day to complete my order. They called 3 days later! Now here I am waiting for that order and trying to take advantage of a new sale but still no luck to order through the web and ill be damned if I keep chasing them to spend my money. Any other company would love to get those sales. Dicks needs to shut down and get their act together.

I purchased a $300 Taylormade Sim2 Fairway wood as part of a larger $2500 purchase of Clubs. 91 days after purchase and maybe at most 100 swings the crown of the club flew of on swing contact. On the inside of the crown head, there was a number written in black magic marker and a huge glob of glue from where they had obviously had the club returned before. After 2-3 hours of hassle to get a replacement club, they asked me to ship the club back via Fed Ex. Two weeks after I sent out the package the club was returned with a piece of tape on the crown and a note attached mentioning the club was used and not returned within ninety days. The club was delivered on June 6 and I initiated the return on Sept 6. I've spent 4-5 hours of phone time attempting to get this reconciled as I've spent a couple more hours tonight. Still no resolution. Customer Service is God Awful. I will likely be outside their store tomorrow showing people how well they treat customers.

This is false! I ordered on Dec 17 and was to receive by the 21. Well now I won't have until Dec 27 and I called to request a credit because of their guarantee and was told they couldn't help me due to weather delay. Then this should be stated under the FREE guarantee! I will not be ordering from this company anymore.

Was sent a clearly repackaged item from Dicks: old glue still on the package, literally covering it. Looking through the plastic container, a clearly broken item in it. Clearly no quality control nor pride in their work at Dicks. I'd stay away, especially if your item is for a gift at the holidays... chances are the item will be repackage return from another dissatisfied customer.

I went for an exchange on brand new tennis shoes young man told me the price and a very rude young girl and a lady manager in duty couldn't have been mite rude I shop at dicks at least 2 times a month because I really don't like academy but I will never go back. The man manager is so nice Ty but he wasn't there what a shame they need to learn how to treat customers

Went to tye Harrisonburg Dicks looking for baseball cleats. We dug through all the shoes looking for specific size, look over and the associate is sitting on floor never offered once to assist. I approached him to see if they had the size only to be told i dont think we do. I replied would you mind looking on your computer to see if you have it in inventory. With no energy he went said no we only have kids sizes in the back. He didnt offer to order or nothing, so guess what ill order from elsewhere. Then when i go to pay for the shirts i had the cashier walks away making us wait longer. Mind you this was on a sunday and maybe all the college staff working was still recupping from there sat partying. God help us with the next generation of workers.

I entered the Dicks Sporting goods store in massapequa ny. I needed some good foot ware as I spend a lot of time on my feet working in the hospital. Store was pretty much empty. I couldn't tell the difference between staff and customers. They must have only display running shoes out, and the stock must be in the back. I spent 15 minutes in there without any help then decided to leave empty handed. When I got home I ordered a couple pairs of brooks foot ware online.

I have spent thousands of dollars at Ducks Sporting Goods it was my go to store now I speak out tell anyone He'll With Dicks - Grow A Dick maybe then you will treat customers as you would want and your superiority white privilege gives you.

They are racist workers as many as 10 of them keep following me throughout the store. The headquarters have been notified has not reached out to discuss this complaint and I have all on video on at least 5 times in as little as 6months & more.

Therefore I have a top profile lawyer who is filing a lawsuits against Dick Sporting Goods and we are going to individually sue each employee(s) managers store manager personally.

This has to stop apologize is not an option. Hit their pocket that will hurt them the most

People of color do not purchase anything from Dicks Sporting Goods stay far away. Racist cowardly souls.

I ordered soccer cleats. They were supposed to be delivered on March 31. After they didn't show up, I called and was assured they were processing. The very next day they were cancelled, because they were out of stock. We checked the website again, and the cleats were still shown as available.

I order a bike which is in stock. Next day it's not but there's one at another store. I select that store. I receive an email that my order was cancelled but oh goody the kickstand and water bottle holder are in stock. I call to cancel. I get an email stating I've picked up my bike And I could go on and on frustrating and disappointing but most of all incompetent. Never again

I was surprised at some of the low reviews- I had the best experience. I ordered a pair of sneakers that were not as shown in the photo (no fault of DS but from the manufacturer), and they immediately refunded me my money with no questions asked (I actually was able to speak to customer service on the phone)! I bought another pair of sneakers, which literally came the NEXT DAY, and they were perfect. I will buy from Dick's again when the time arises!

They called my bike used because the wheels were dirty. I obviously had to ride it to know that it wasn't what I was looking for; don't trust this store. They sold me a product that wasn't what it said it was and now I can't return it after using it for an hour.