My 3 year old will LOVE this new book! Love that it is personalized! Appears to be good quality, holding on for Christmas to gift!
Not only do they create adorable products but the have the best customer service! LaQuinta & Delta were awesome & got me taken care of.
Hi Tracy!
I will make sure to let LaQuita and Delta know you were satisfied with their service! Your kind words truly mean a great deal to our small company! Please let me know if you ever need assistance, and we hope you have a fantastic week!
Best regards,
Jennifer
Great turn around time and quality for my daughters Christmas present. I'd recommend to family and friends.
Hello Whitney!
We truly appreciate you taking the time to write a glowing review for our website! We are sure you will enjoy reading your personalized books together! Check your email for new offers, and have a fabulous holiday season!
Warmest regards,
Jennifer
I love these personalized books. They make great presents from Aunts or Uncles personalized and educational gifts.
Hi Stephanie!
Thank you for the wonderful review of our personalized products! We agree personalized products make wonderful keepsakes for your loved ones! We hope to see you again, and wish you a wonderful holiday season!
Best regards,
Mark A.
We loved these name labels. They are attractive, well made (nice printing) and they arrived very quickly.
Hi Ken!
Thank you for your kind words regarding our popular name labels! We appreciate your business, and hope to work with you again!
Kind regards,
Jennifer
These books were beautifully done. Thank you. I purchase three books, one for each of my grandchildren.
Hi Felisa!
We are thrilled to hear you love your books! If you have a new idea for a story, we would love to hear from you! I can be reached at support@dinkleboo.com attention Jennifer.
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Kind regards,
Jennifer
I love these labels. They are perfect for the random items the kids need at school! Easy to order and they arrived pretty quickly.
Good afternoon Cassandra!
Thank you for the 5-star review! We agree, our personalized name labels are especially perfect for those small pesky items! Thank you for your business, and have a beautiful night!
Kind regards,
Jennifer
I purchased the book for my 3 year old grandson, he loves it! Very quick in shipping also. Will purchase again in the future.
Hi Pam!
It's wonderful to hear how much your grandson loves his book! We hope to see you again, and have a great night!
Warm regards,
Jennifer
We used a groupon to order these for school. They came in the mail within a week. I was very happy with the product!
Good afternoon Malissa!
Happy back-to-school! We hope you enjoy your personalized product! Please let me know if you would like us to add a new product! We always love to hear from our customers! We can be reached at support@dinkleboo.com, attentnion Jennifer. We hope you and your family have a fantastic night!
Warm regards,
Jennifer
Very very happy with the quality. Right from ordering to delivery everything has been quick & prompt. I would recommend dinkleboo to my friends
Hello Bikku!
Thank you for your recommendation! It thrills us to hear about your experience, and we hope to work with you again! We hope you and your family have a fabulous week!
Best regards,
Jennifer
My 6 yr. Old granddaughter loves her personalized book. When we Facetime, she reads it to me. I finally saw it in person and was very pleased.
Hello Carol!
What a wonderful idea to Facetime with your granddaughter! We are sure you are creating memories for a lifetime! Please check your email for new deals, and we hope you have a fabulous day!
Best regards,
Jennifer
I ordered this book and the process was quite easy. Delivered in a timely manner. I would use DinkleDoo again for personalized books.
Good evening Kim!
We appreciate your kind words! Be sure to check our Facebook page (https://www.facebook.com/dinkleboo/) for exclusive deals! We hope to work with you again, and have a great weekend!
Best regards,
Jennifer
I purchased the customizable drawstring bags for Easter for my sons. They shipped super quick, were awesomely priced and are great quality!
Hello Lindsay!
Thank you for the kind words! Our new Easter bags have been a huge hit! We hope to work with you again, and have a fabulous day!
Warm regards,
Jennifer
My 3yr old grandson loves seeing his name in the book. Love watching him get interested in reading at young age.
Hello Jean!
We are thrilled your grandson loves his personalized book! We have just released several new stories, so make sure to check our site often! We thank you for your patronage, and have a wonderful night!
Warm regards,
Jennifer
Arrived quickly and the book was perfect. My grandbaby loved it. Made a perfect Easter gift. Would definitely recommend these books.
Hello Tenille!
It's wonderful to hear your grandchild enjoyed their book! Hearing comments like these always puts a smile on our face! Thank you for the recommendations, and have a fabulous day!
Warm regards,
Jennifer
I'm very impressed how these labels hold up even after multiple, multiple dishwasher washings! They aren't fading nor peeling. Wonderful product!
Hi Tanna!
Its wonderful to hear you enjoy your personalized name labels! Be sure to check your email for special deals, and we hope you have a wonderful week!
Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday
Kind regards,
Jennifer
I received an order as a gift... so I ordered more myself! Couldn't be happier with them. Perfect for toddler years!
Hello Katie!
Thank you for your review! We love to hear when customers enjoy their gifts from our site! We have many items for children who are 1-3 in age! Check out our newest book, “The Doll House” which features your child going on a wonderful adventure inside their doll house! Thank you for your business, and have a wonderful day!
Warm regards,
Jennifer
I too, like many other unsuspecting 'victims' purchased Groupon Codes for Personalised Christmas Books... really wish I hadn't bothered.
I had issues with my first lot of vouchers after the website crashed then told me my vouchers were invalid. I was forced to purchase 3 more... apparently I will receive 'Groupon Credits'. The order was relatively smooth and they charged me a fortune for postage to the UK. I received an email 22 days ago advising that they had been despatched and I should expect to receive them within 7-14 days.
Guess what guys & girls... i have none of my 3 books yet and having sent 2 emails into their customer service desk, I have had ZERO reply.
Today i initiate an 'online chat' with Gracie... I can not express how much you should avoid this company at all costs. They are rude, uncooperative and dismissive of any wrong doings.
I was eventually supplied a tracking reference which DIDN'T EXIST. When this was questioned I was simply told they would send my order to re-print.
I suppose in a back to front way, this would be considered acceptable but when I placed the order a month ago for Christmas books and 2 weeks before Christmas they are not yet here...
I asked if they would increase the shipping method so I got them next week (seeing as they are Christmas presents and it 'Tis the season to be jolly) to be told 'NO, delivery is 10-15 working days'
I am now having a real struggle trying to get this ridiculous company to confirm they have failed and to get a refund from them.
Be warned ladies and gents, you will waste hours of your time that you will not get back, you will be out of pocket and patience and spend lord knows how long trying to resolve.
Hello Lisa -
I will be looking online for the chat transcripts between you and Gracie. If she was indeed rude I will speak to her about that.
As for being forced to repurchase your vouchers, was that advised by our company or by Groupon? I am aware of one storybook deal in the UK that Groupon accidentally sold a handful of duplicate codes but that was found by us and corrected quickly between Groupon and ourselves. New codes were not required to be repurchased so I'm curious as to who you worked with regarding that issue.
Regarding postage to the UK I believe that is around 5.99e. Pretty standard for a 3 product shipment. I understand with some of our storybooks at such a great price that may seem high but the price we choose to sell the books at does not affect the applicable shipping rates.
Regarding transit times, most orders do arrive in about 14 days. We have seen some delays beyond that due to the holidays but we haven't had very many orders that have just not arrived. In these case we most certainly replace those orders.
Once a book is out for delivery there really isn't anyway to intercept that shipment and change the delivery method but we are working with our shipping providers to offer an upgraded international shipping option moving forward. Hoping to have that integrated shortly after the first part of the year.
I understand with the holiday things are stressful. I will private message you to discuss options if your order truly doesn't arrive in the next few days.
Thank you,
Jennifer
We love these stickers so much! We have enough to put on all of our kindergartners new supplies! Thanks! Will be ordering here when we need more!
Hi Julie!
We hope the first day of kindergarten went well for you and your loved one! Please check your email for new and exciting offers, and we hope you have a beautiful weekend!
Best regards,
Jennifer
I love the personalized books and so do my Grandkids! They love seeing their names when being read to!
Hi Vicki!
Thank you sharing your experience! We have released several new titles, so make sure you check our site often! Thank you for your continued support, and have a wonderful week!
Name Label Sale: https://www.dinkleboo.com/us/name-labels.html
Best regards.
Jennifer
Overview
Dinkleboo has a rating of 3.7 stars from 921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dinkleboo most frequently mention customer service, great quality and timely manner. Dinkleboo ranks 2nd among Stationery sites.
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Hello Mandy!
We are positive your 3 year old will love their book! Please check out our early bird Christmas special, and have a wonderful evening!
Early bird Christmas: https://www.dinkleboo.com/occasions/christmas.html/?sncp=early_bird
Warm regards,
Jennifer