My great grandson loved the book especially with his name on it. The pictures were beautiful and very colorful.
UPDATE - I received a response from Dinkleboo, based on this review, right away. The company "re-did" my Christmas cards and had them rush shipped to me, free of charge. They turned out much better than the original, and I was able to get them out in time for Christmas. I appreciate the customer service representative that worked so hard to make a bad experience, much better.
I am a first time customer of Dinkleboo, and after receiving our Christmas Cards (100 count) this past weekend, I am not impressed. The picture that I submitted for the card was taken from a very expensive Nikon camera, and the picture/quality is very clear (I have one printed off and in a frame on my desk). However.the Christmas cards came back EXTREMELY blurry. Especially all 4 of our faces. It looks like it is the type of card stock that was usedbut regardless, they are not acceptable to be mailed out. When I contacted customer service about this, it took 4 days for them to respond (I actually had to send a second email before I got any reply). They stated that my picture that I submitted looks out of focus (which it 100% is NOT), which is why it printed blurry. And that if I want to reorder using a different picture, I will "only" have to pay the $20+ in shipping.
There is no way I am paying another shipping charge over $20 to repeat an order that should have been done correctly in the first place. My picture was not in the slightest bit blurry... but let's just say for a moment that it was... where was the call or email asking me if I wanted to proceed before printing and sending 100 blurry Christmas cards? Very unprofessional. And extremely unhappy with the quality of our cards. Total disappointment.
Hello Katie,
It’s great your reprinted Christmas cards turned out to your liking! We are glad we were able to correct them, and hope to work with you in the future! Thank you, and have a wonderful holiday season!
Best regards,
Jennifer
My grandson LOVES this book. Seeing his name in a book just fascinated him. Very easy to order. Fast delivery. Good quality book.
Hello Mike!
Your experience means a great deal to our fabulous team! We always do our best to ensure a seamless experience while ordering, and hope to see you again! We wish you and your family a beautiful night!
Warm regards,
Jennifer
Fast shipping. It came within a week. My grandson loves his book. He loves seeing his name in the story. I highly recommend.
Good evening Lori!
We are elated you and your grandson love your personalized story book! Please visit us this holiday season, and have a wonderful day!
Kind regards,
Jennifer
The books arrived faster than predicted and are amazing. The kids are going to love them. I hope their parents do as well.
Hello Cathy!
Thank you for choosing Dinkleboo.com! We are thrilled you had such a seamless experience, and hope to work with you again!
Kind regards,
Jennifer
I got this drawstring bag for my grandson for Easter. Loved it and will use for summer camp soon! Worth the great price!
Hi Jackie!
We are delighted to hear you love your our personalized Easter bags! They can be used for any occasion and are sure to last! Thank you for your support, and have a great weekend!
Best regards,
Jennifer
A wonderful gift for any child. I got the first Christmas for my grandson this book will be read for years to come..
Hello Tina!
It's wonderful to hear from you again! We are elated you love your personalized story-book, and have a wonderful night!
Warm regards,
Jennifer
I ordered labels for my daughter's camps and they came in quickly and work well on all her items for camp! Thank you for such a quality product!
Hello Katrin!
Thank you for sharing your positive experience with Dinkleboo! We hope she enjoys them, and look forward to working with you again!
Best regards,
Jennifer
Enjoying this book and am going to by more. Just waiting until my grandson is born and named. I do so enjoy the artwork and the story lines.
Hi Lisa!
It sound likes an exciting time for your family! We are sure he will enjoy them when he is of age! Be sure to check out our Mother's Day sale, and we hope you have a wonderful week!
Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday
Warm regards,
Jennifer
I bought a book for my granddaughter who is 22 months and she and her mom love it. I recommend them and look forward to buying more books.
Hi Mary!
We truly appreciate your kind words! We just released our newest title, “The Easter Bunny” this month! Thank you, and have a great week!
Kind regards,
Jennifer
This is my 3rd time ordering from Dinkleboo, and I'm always impressed by the high quality! Their customer care is also great and quick to respond!
Good afternoon Renata!
It's wonderful to hear from our returning customers! We thank you for your continued support, and hope you have a wonderful holiday season!
Best regards,
Jennifer
My granddaughters loved the personalized books. The illustrations are cute and colorful. Thank you for a wonderful product!
Hello MaryAnn!
Thank you for the 5-star review! We take great pride in our personalized products, as your words mean a great deal! We hope you continue to enjoy our products, and have a fabulous day!
Best regards,
Jennifer
I got this book for my son's 3rd birthday and he loves it. He wants to read it all the time because it's his story.
I've ordered from dinkle boo for a few years now and I will be continuing to order. I have been happy with my order everytime,!
Hi Tikisha!
Our return customers always mean a great deal to our company! Do not hesitate to contact our support desk if you ever have any question. We can be reached at 1 800 540-5729, email support at support@dinkleboo.com attention Jennifer, or utilize our Live Chat function located at, www.dinkleboo.com. Thank you for your continued patronage, and we hope you have a fabulous weekend!
Best regards,
Jennifer
Very nice books good quality and so individual for the kids as they grow older. Also different books so you can pick one just for your child.
I am very happy with my books. I was just wondering if you had any old or used books for my play street we would be humbled
Good afternoon Muriel!
Thank you for your kind words! Make sure to check our site for special deals! Thank you, and have a great weekend!
Warm regards,
Jennifer
These books are great. I am also saving them for when my grandson grows up he can have them. I even had his name put on them
Good morning Shirley!
We truly appreciate your positive feedback! We hope your grandson enjoys them as well! Thank you for your continued support, and have a great day!
Best regards,
Jennifer
I was very pleased not only with the product but the way it was handled... speedily and my great grandchildren loved the books. Thank you so much.
Hi Carmen!
It's wonderful to hear you were pleased with your experience with Dinkleboo.com! Our personalized products are made with love, and are sure to be cherished keepsakes for years to come! Please let me know if you ever need assistance, and we wish you and your family a fabulous holiday week!
Warm regards,
Jennifer
This was our second purchase and we were pleased yet again! Great product and value and my daughter loves her personalized books!
Hello Jeri,
We appreciate your review! It’s great to hear from our returning customers! Check your email weekly, as we offer our customers special discounts! We hope you and your daughter enjoy them for years to come! Thank you, and have a fabulous day!
Kind regards,
Jennifer
I love these books that personalize stories for the little ones. The children love be having a story with their names too.
Hi Louise!
It's wonderful to hear both you and your family love our personalized storybooks! If you have a suggestion for a new title, we would love to hear! I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for your continued patronage, and have a great night!
Kind regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at support@dinkleboo.com or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Dinkleboo has a rating of 3.7 stars from 921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dinkleboo most frequently mention customer service, great quality and timely manner. Dinkleboo ranks 2nd among Stationery sites.
Hello Lorraine!
Thank you so much for your wonderful words! We are sure he will enjoy it for years to come! Please check our site often for new products, and we wish you and your family a wonderful summer!
Warm regards,
Jennifer