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Dinkleboo

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New Mexico
1 review
0 helpful votes
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I was happy when I saw the book.
July 20, 2018

My great grandson loved the book especially with his name on it. The pictures were beautiful and very colorful.

Date of experience: July 18, 2018
Amanda D. Dinkleboo Rep
over a year old

Hello Lorraine!

Thank you so much for your wonderful words! We are sure he will enjoy it for years to come! Please check our site often for new products, and we wish you and your family a wonderful summer!

Warm regards,
Jennifer

Indiana
1 review
3 helpful votes
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BLURRY Christmas Cards
December 6, 2016

UPDATE - I received a response from Dinkleboo, based on this review, right away. The company "re-did" my Christmas cards and had them rush shipped to me, free of charge. They turned out much better than the original, and I was able to get them out in time for Christmas. I appreciate the customer service representative that worked so hard to make a bad experience, much better.

I am a first time customer of Dinkleboo, and after receiving our Christmas Cards (100 count) this past weekend, I am not impressed. The picture that I submitted for the card was taken from a very expensive Nikon camera, and the picture/quality is very clear (I have one printed off and in a frame on my desk). However.the Christmas cards came back EXTREMELY blurry. Especially all 4 of our faces. It looks like it is the type of card stock that was usedbut regardless, they are not acceptable to be mailed out. When I contacted customer service about this, it took 4 days for them to respond (I actually had to send a second email before I got any reply). They stated that my picture that I submitted looks out of focus (which it 100% is NOT), which is why it printed blurry. And that if I want to reorder using a different picture, I will "only" have to pay the $20+ in shipping.
There is no way I am paying another shipping charge over $20 to repeat an order that should have been done correctly in the first place. My picture was not in the slightest bit blurry... but let's just say for a moment that it was... where was the call or email asking me if I wanted to proceed before printing and sending 100 blurry Christmas cards? Very unprofessional. And extremely unhappy with the quality of our cards. Total disappointment.

Dinkleboo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 6, 2016
Amanda D. Dinkleboo Rep
over a year old

Hello Katie,

It’s great your reprinted Christmas cards turned out to your liking! We are glad we were able to correct them, and hope to work with you in the future! Thank you, and have a wonderful holiday season!

Best regards,
Jennifer

Texas
1 review
0 helpful votes
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Great book
August 9, 2017

My grandson LOVES this book. Seeing his name in a book just fascinated him. Very easy to order. Fast delivery. Good quality book.

Date of experience: August 8, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello Mike!

Your experience means a great deal to our fabulous team! We always do our best to ensure a seamless experience while ordering, and hope to see you again! We wish you and your family a beautiful night!

Warm regards,
Jennifer

Missouri
1 review
0 helpful votes
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Love them!
September 5, 2017

Fast shipping. It came within a week. My grandson loves his book. He loves seeing his name in the story. I highly recommend.

Date of experience: September 4, 2017
Amanda D. Dinkleboo Rep
over a year old

Good evening Lori!

We are elated you and your grandson love your personalized story book! Please visit us this holiday season, and have a wonderful day!

Kind regards,
Jennifer

Indiana
1 review
0 helpful votes
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The books arrived faster than predicted and are amazing. The kids are going to love them. I hope their parents do as well.

Date of experience: October 5, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello Cathy!

Thank you for choosing Dinkleboo.com! We are thrilled you had such a seamless experience, and hope to work with you again!

Kind regards,
Jennifer

Minnesota
1 review
0 helpful votes
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Best product ever!
April 19, 2017

I got this drawstring bag for my grandson for Easter. Loved it and will use for summer camp soon! Worth the great price!

Date of experience: April 19, 2017
Amanda D. Dinkleboo Rep
over a year old

Hi Jackie!

We are delighted to hear you love your our personalized Easter bags! They can be used for any occasion and are sure to last! Thank you for your support, and have a great weekend!

Best regards,
Jennifer

Minnesota
1 review
0 helpful votes
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Love these books
December 4, 2017

A wonderful gift for any child. I got the first Christmas for my grandson this book will be read for years to come..

Date of experience: December 1, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello Tina!

It's wonderful to hear from you again! We are elated you love your personalized story-book, and have a wonderful night!

Warm regards,
Jennifer

California
1 review
0 helpful votes
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Love my labels from Dinkleboo
July 19, 2017

I ordered labels for my daughter's camps and they came in quickly and work well on all her items for camp! Thank you for such a quality product!

Date of experience: July 18, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello Katrin!

Thank you for sharing your positive experience with Dinkleboo! We hope she enjoys them, and look forward to working with you again!

Best regards,
Jennifer

Texas
1 review
0 helpful votes
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Enjoying this book and am going to by more. Just waiting until my grandson is born and named. I do so enjoy the artwork and the story lines.

Date of experience: April 3, 2019
Amanda D. Dinkleboo Rep
over a year old

Hi Lisa!

It sound likes an exciting time for your family! We are sure he will enjoy them when he is of age! Be sure to check out our Mother's Day sale, and we hope you have a wonderful week!

Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday

Warm regards,
Jennifer

North Carolina
1 review
1 helpful vote
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Happy
March 3, 2017

I bought a book for my granddaughter who is 22 months and she and her mom love it. I recommend them and look forward to buying more books.

Date of experience: March 2, 2017
Amanda D. Dinkleboo Rep
over a year old

Hi Mary!

We truly appreciate your kind words! We just released our newest title, “The Easter Bunny” this month! Thank you, and have a great week!

Kind regards,
Jennifer

Virginia
1 review
0 helpful votes
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Great quality
October 22, 2017

This is my 3rd time ordering from Dinkleboo, and I'm always impressed by the high quality! Their customer care is also great and quick to respond!

Date of experience: October 20, 2017
Amanda D. Dinkleboo Rep
over a year old

Good afternoon Renata!

It's wonderful to hear from our returning customers! We thank you for your continued support, and hope you have a wonderful holiday season!

Best regards,
Jennifer

New York
1 review
0 helpful votes
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Great product
February 19, 2017

My granddaughters loved the personalized books. The illustrations are cute and colorful. Thank you for a wonderful product!

Date of experience: February 17, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello MaryAnn!

Thank you for the 5-star review! We take great pride in our personalized products, as your words mean a great deal! We hope you continue to enjoy our products, and have a fabulous day!

Best regards,
Jennifer

Texas
1 review
0 helpful votes
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My Son Loves It!
May 5, 2021

I got this book for my son's 3rd birthday and he loves it. He wants to read it all the time because it's his story.

Date of experience: October 12, 2018
District of Columbia
1 review
0 helpful votes
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Very satisfied customer
October 14, 2019

I've ordered from dinkle boo for a few years now and I will be continuing to order. I have been happy with my order everytime,!

Date of experience: October 13, 2019
Amanda D. Dinkleboo Rep
over a year old

Hi Tikisha!

Our return customers always mean a great deal to our company! Do not hesitate to contact our support desk if you ever have any question. We can be reached at 1 800 540-5729, email support at support@dinkleboo.com attention Jennifer, or utilize our Live Chat function located at, www.dinkleboo.com. Thank you for your continued patronage, and we hope you have a fabulous weekend!

Best regards,
Jennifer

Tennessee
1 review
0 helpful votes
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Baby books
May 5, 2021

Very nice books good quality and so individual for the kids as they grow older. Also different books so you can pick one just for your child.

Date of experience: August 28, 2017
Pennsylvania
1 review
0 helpful votes
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Greatfull, happy.
June 28, 2017

I am very happy with my books. I was just wondering if you had any old or used books for my play street we would be humbled

Date of experience: June 28, 2017
Amanda D. Dinkleboo Rep
over a year old

Good afternoon Muriel!

Thank you for your kind words! Make sure to check our site for special deals! Thank you, and have a great weekend!

Warm regards,
Jennifer

Florida
1 review
0 helpful votes
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I love these books.
March 7, 2017

These books are great. I am also saving them for when my grandson grows up he can have them. I even had his name put on them

Date of experience: March 7, 2017
Amanda D. Dinkleboo Rep
over a year old

Good morning Shirley!

We truly appreciate your positive feedback! We hope your grandson enjoys them as well! Thank you for your continued support, and have a great day!

Best regards,
Jennifer

Texas
1 review
0 helpful votes
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Great grandchildren loved them
July 1, 2019

I was very pleased not only with the product but the way it was handled... speedily and my great grandchildren loved the books. Thank you so much.

Date of experience: June 29, 2019
Amanda D. Dinkleboo Rep
over a year old

Hi Carmen!

It's wonderful to hear you were pleased with your experience with Dinkleboo.com! Our personalized products are made with love, and are sure to be cherished keepsakes for years to come! Please let me know if you ever need assistance, and we wish you and your family a fabulous holiday week!

Warm regards,
Jennifer

Florida
1 review
0 helpful votes
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2 thumbs up!
January 31, 2017

This was our second purchase and we were pleased yet again! Great product and value and my daughter loves her personalized books!

Date of experience: January 31, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello Jeri,

We appreciate your review! It’s great to hear from our returning customers! Check your email weekly, as we offer our customers special discounts! We hope you and your daughter enjoy them for years to come! Thank you, and have a fabulous day!

Kind regards,
Jennifer

New Jersey
1 review
0 helpful votes
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Name books
August 9, 2017

I love these books that personalize stories for the little ones. The children love be having a story with their names too.

Date of experience: August 8, 2017
Amanda D. Dinkleboo Rep
over a year old

Hi Louise!

It's wonderful to hear both you and your family love our personalized storybooks! If you have a suggestion for a new title, we would love to hear! I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for your continued patronage, and have a great night!

Kind regards,
Jennifer

Overview

Dinkleboo has a rating of 3.7 stars from 921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dinkleboo most frequently mention customer service, great quality and timely manner. Dinkleboo ranks 2nd among Stationery sites.

service
41
value
33
shipping
38
returns
14
quality
29