We have been customers of DiscountFilters for a long while due to their competitive prices and great customer service. Shipping is always fast and accurate.
I always get my refrigerator water filter from DiscountFilters and have never been disappointed. I thought I had an issue with my most recent order and contacted Customer Service by e-mail. I was shocked that I received a response immediately, I am sorry to say that the issue was of my own doing and apologized to Kaitlin who could not have been more kind and gracious. She was most helpful and of course my order came in the next day as promised initially.
Thank you for the wonderful feedback, Nick! We are so glad to hear that Kaitlin took great care of you. We truly appreciate your continued business. We look forward to working with you again in the future. Have a wonderful day!
I like the filters. I have ordered them in the past. However, Its been awhile and I wanted to make sure I was installing it correctly, I had to reference the website for the correct way to install. I would suggest DiscountFilters included an insert that tells you how to install without having to visit the website.
Thanks for the great feedback! We will pass this along to our product team to see if this is something that we can do in the future. Thank you again for your review and business!
Brita water filters don't cut it for me. I need the real deal so I got a brilliant water filter here that is really professional. It was cheap in comparison but in the long term it will be definitely worth the money.
I use Discount Filters to purchase filters for my appliances all the time. They have the best price, the website is easy to use and delivery is quick.
What more can you ask for?
Thanks for the kind words and great feedback, Margaret! We're happy to hear that our website was easy to use and that the products were priced right and delivered quickly. Have a wonderful day!
I checked all over the internet, and Discount Filters had the best prices. And I have used their refrigerator air and water filters for the past three years, and they work great!
Thank you for your review, John! We're so glad to hear that our prices continue to bring you back to us. We truly appreciate your continued business and feedback. Have a great day!
Good product and customer service for TULV-115 UV Bulb Replacement and furnace filters. Customer service spent a good amount of time verifying with the correct replacement bulb. Saved me good money. Thank you.
Thank you for the great review, Anthony! We are glad to hear that our customer service team took great care of you. We truly appreciate your feedback and business.
I was googling for the perfect filter for my fridge, I wanted genuine, new parts & none of the "iffy" type filters. I ran across Discount Filters, tried them out & I'm ecstatic about the filter, service, price & speed of shipping! If you're looking for filters go here first, you will DEFINITELY thank me later! They have a lifetime customer on my part, far as I'm concerned, now get... Go shop & find your perfect filter and be a HAPPY customer, like me Not to mention your fridge will thank you & run better
Thank you for the fantastic feedback, Tina! We're glad to hear that your positive experience turned you into a lifetime customer. We greatly appreciate your business and look forward to working with you again in the future. Have a great day!
Good product. Excellent, as always. Heads up, prompt mail service. Good outfit., better than searching for them at a store.
Thank you for the great feedback, Keith! We truly appreciate your business and feedback. We hope that you have a great da!
I order lots of different filters from this site and have always been satisfied. Last fall (Sept 2019) I decided to order furnace filters from Discount. I received them but I still had some from a previous purchase so I used those up before getting into the box from discount filters. Finally, in July 2020 I went to use the filters and guess- what they didn't fit. I thought oh lordie there is no way after this long that Discount Filters will help me but I decided there's no harm in trying. I contacted them and was connected with a very nice customer rep. She helped me get the proper filters and sent them to me at no charge. I didn't even have to go through the hassle of returning the wrong filters. She said I could give them to a church, donate them to a charity, etc. So I am taking them to one of the thrift stores in hopes some one can use them. I definitely recommend this company! It was so nice doing business with someone who made this transaction so easy. So many times trying to deal with a business just elevates your blood pressure but not this time!
Thank you for the fantastic review, Andrea! We're so glad to hear that our customer service team was able to get you those replacement filters. We truly appreciate your feedback and business. We look forward to working with you again in the future on all of your filter needs. Have a great day!
Overview
DiscountFilters has a rating of 3.8 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DiscountFilters most frequently mention and customer service. DiscountFilters ranks 9th among Water Filter sites.
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- Greenwood, IN, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review, Stephanie! We truly appreciate your continued business and feedback. Have a wonderful day!