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DiscountFilters

How would you rate DiscountFilters?
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Pennsylvania
1 review
1 helpful vote
Follow Keith K.
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Discount filters
July 28, 2020

Good product. Excellent, as always. Heads up, prompt mail service. Good outfit., better than searching for them at a store.

Date of experience: July 28, 2020
Jon C. DiscountFilters Rep
over a year old

Thank you for the great feedback, Keith! We truly appreciate your business and feedback. We hope that you have a great da!

Indiana
1 review
2 helpful votes
Follow Andrea R.
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I order lots of different filters from this site and have always been satisfied. Last fall (Sept 2019) I decided to order furnace filters from Discount. I received them but I still had some from a previous purchase so I used those up before getting into the box from discount filters. Finally, in July 2020 I went to use the filters and guess- what they didn't fit. I thought oh lordie there is no way after this long that Discount Filters will help me but I decided there's no harm in trying. I contacted them and was connected with a very nice customer rep. She helped me get the proper filters and sent them to me at no charge. I didn't even have to go through the hassle of returning the wrong filters. She said I could give them to a church, donate them to a charity, etc. So I am taking them to one of the thrift stores in hopes some one can use them. I definitely recommend this company! It was so nice doing business with someone who made this transaction so easy. So many times trying to deal with a business just elevates your blood pressure but not this time!

Date of experience: July 24, 2020
Jon C. DiscountFilters Rep
over a year old

Thank you for the fantastic review, Andrea! We're so glad to hear that our customer service team was able to get you those replacement filters. We truly appreciate your feedback and business. We look forward to working with you again in the future on all of your filter needs. Have a great day!

California
2 reviews
1 helpful vote
Follow Rolf G.
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I've made 5 purchases from Discount Filters and have consistently found their products, service and pricing to be better than their competition.

Date of experience: July 28, 2020
Jon C. DiscountFilters Rep
over a year old

Thank you for the great review, Rolf! We truly appreciate your feedback and continued business. Have a wonderful day!

Maryland
1 review
1 helpful vote
Follow Sheila L.
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Great company
July 23, 2020

They are very nice know what there doing and got my items really quick use them alot. I recommend you try them. Just tell what they need they work hard to get it for you

Date of experience: July 23, 2020
Jon C. DiscountFilters Rep
over a year old

Thank you for your kind words and wonderful feedback, Sheila!

North Carolina
1 review
3 helpful votes
Follow Patrick B.
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Shipping was fast, email questions were answered same day and the price was the cheapest. Excellent Replacement filters.

Date of experience: July 29, 2020
Jon C. DiscountFilters Rep
over a year old

Thank you for sharing your recent experience, Patrick! We truly appreciate your feedback and business. Have a great day!

California
1 review
1 helpful vote
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Brita water filters don't cut it for me. I need the real deal so I got a brilliant water filter here that is really professional. It was cheap in comparison but in the long term it will be definitely worth the money.

Date of experience: October 31, 2013
North Carolina
1 review
2 helpful votes
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Bait and switch
March 27, 2022

Bought a Top tech 1625 and got a generic filter, the thing is bigger than the measurements and wouldn't fit in my HVAC. The company is a rip off, steer clear.

Date of experience: March 27, 2022
Jon C. DiscountFilters Rep
over a year old

We are sorry the filter did not work for you. We have a 100% Satisfaction Guarantee for fit & function on all of our filters, along with a One Full Year Free Return Policy. We will be happy to help with the Free Return/Refund process. Please reach out to our Customer Service Department either via email at Contact@discountfilters.com of by calling at (888) 407-5688 Mon-Fri 9:00AM - 4:00PM EST. Thank you.

California
1 review
0 helpful votes
Follow Heather B.
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ClearChoice TASTE filter is not producing filtered water in our Kenmore Refrigerator.
Compatible with *******, 8EDR8D1…
Our filter number is *******. It's supposed to match the numbers listed.

Date of experience: March 20, 2022
Jon C. DiscountFilters Rep
over a year old

I am sorry if the filter is not performing like it should. Please contact us at contact@discountfilters.com and we will be happy to assist you. Thank you for your business!

California
1 review
1 helpful vote
Follow Daniel W.
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Fast and efficient
July 25, 2020

I ordered the filters and they were delivered quickly and efficiently.
Upon installation they were perfectly.
I can really ask for nothing better.

Date of experience: July 25, 2020
Jon C. DiscountFilters Rep
over a year old

Thanks for the review, Daniel! We truly appreciate your business and feedback. Have a great day!

Minnesota
1 review
1 helpful vote
Follow Jodie M.
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Fast
July 27, 2020

We teceived correct filters in good shape in just a couple of days. Great service and price. THANKS

Date of experience: July 27, 2020
Jon C. DiscountFilters Rep
over a year old

Thanks for the great review, Jodie! We're happy to hear that our service, prices, and products made for an overall positive experience. Thanks again for your feedback. Have a great day!

Overview

DiscountFilters has a rating of 3.8 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DiscountFilters most frequently mention and customer service. DiscountFilters ranks 9th among Water Filter sites.

service
6
value
6
shipping
5
returns
4
quality
4