business logo of DiscountMugs

DiscountMugs

Overview

DiscountMugs has a rating of 3.5 stars from 319 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DiscountMugs most frequently mention washington montenegro, sales rep and family reunion. DiscountMugs ranks 1st among Memorabilia sites.

service
77
value
68
shipping
66
returns
51
quality
59
How would you rate DiscountMugs?
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Florida
1 review
0 helpful votes
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Volunteer Appreciation Gifts
December 21, 2024

Everything from ordering to customer care and delivery was top notch. I very much appreciated their assistance through the entire process.

Date of experience: November 18, 2024
Social Customer Success T. DiscountMugs Rep
3 months ago

Thank you for sharing your feedback! We are happy you had such a great experience and we truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.

Virginia
1 review
0 helpful votes
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On time and great quality!
November 21, 2024

Painless order placement, excellent customer service, great print qulity, product exactly as described

Date of experience: November 11, 2024
Social Customer Success T. DiscountMugs Rep
4 months ago

We, at DiscountMugs, are thrilled to hear that your experience was so positive! From smooth order placement and excellent customer service to high print quality and accurate product descriptions, we’re glad we could meet your expectations. Thank you for sharing your feedback, and we look forward to serving you again in the future!

Maryland
1 review
0 helpful votes
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Promotional Items
November 17, 2024

It was a pleasure dealing with this company, we order from them every year for our promotional items and they are always great quality.

Date of experience: November 7, 2024
Social Customer Success T. DiscountMugs Rep
5 months ago

We, at DiscountMugs, are thrilled to hear your kind words and truly appreciate your loyalty! It’s always a pleasure working with you each year to create your promotional items, and we're delighted to know that you’re happy with the quality of our products. Thank you for choosing us as your trusted partner, and we look forward to continuing to serve you with excellence in the years to come!

Pennsylvania
1 review
0 helpful votes
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Quick turnaround!
November 15, 2024

We ordered koozies for a corporate event. They arrived just as we ordered, and were delivered quickly.

Date of experience: November 5, 2024
Social Customer Success T. DiscountMugs Rep
5 months ago

We, at DiscountMugs, are thrilled to hear your koozies arrived on time and just as you ordered! We're delighted to have provided a quick turnaround for your corporate event. Thank you for choosing us!

Pennsylvania
1 review
0 helpful votes
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Summer Swim Team Gifts
October 5, 2024

Christian followed up with me and helped give us a discount because we bought two gifts for the kids. The kids SIMPLY adore the gifts and brag about how special their gift is to those who aren't on our swim team so they can join us next year. :)

Date of experience: October 5, 2024
Social Customer Success T. DiscountMugs Rep
6 months ago

We, at DiscountMugs, are thrilled to hear your positive experience! Christian is always dedicated to ensuring our customers feel valued, and we’re glad he could assist you with a discount. It's wonderful to know that the kids adore their gifts and are excited to share that joy with others. Thank you for spreading the word about our swim team—here’s to an even more amazing season next year!

South Carolina
1 review
0 helpful votes
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Everything was just so
November 18, 2024

I was completely satisfied with the work and service.

Date of experience: November 8, 2024
Social Customer Success T. DiscountMugs Rep
5 months ago

We, at DiscountMugs, are delighted to hear that you were completely satisfied with our work and service! Ensuring our customers have a positive experience is our top priority, and feedback like yours lets us know we're on the right track. Thank you for sharing your experience, and we look forward to assisting you with future orders!

Massachusetts
1 review
0 helpful votes
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Great shot glasses
November 15, 2024

Good communication. Good price. Would buy again. Please stop sending me surveys.

Date of experience: November 5, 2024
Social Customer Success T. DiscountMugs Rep
5 months ago

We, at DsicountMugs, are glad you’re happy with the shot glasses, communication, and pricing. We’ll make note of your request to stop survey emails. Thank you for your feedback!

Oregon
1 review
0 helpful votes
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Easy Purchase
November 15, 2024

Very easy to order online and fast turnaround. Product looked great!

Date of experience: November 5, 2024
Social Customer Success T. DiscountMugs Rep
5 months ago

We, at DiscountMugs, are delighted to hear that your ordering experience was easy and the turnaround was fast! We’re thrilled the product looked great. Thank you for your feedback!

New Jersey
1 review
0 helpful votes
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Great Experience
November 15, 2024

Great Pens. No issues with shipment. Will order again.

Date of experience: November 5, 2024
Social Customer Success T. DiscountMugs Rep
5 months ago

We, at DiscountMugs, are pleased to hear you loved the pens and had a smooth shipment experience! We look forward to serving you again. Thank you for choosing us!

New Hampshire
1 review
0 helpful votes
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Excellent company
November 15, 2024

Great design web site then the human element is extremely prompt and helpful as well

Date of experience: November 5, 2024
Social Customer Success T. DiscountMugs Rep
5 months ago

We, at DiscountMugs, appreciate your kind words! We’re glad you enjoyed our design website and found our team to be prompt and helpful. Thank you for your support!