DISH Network

Don't sign up! They will give you offers, make promises and tell you everything you want to hear. End of the day, once you signed, you are stuck and everything goes down hill from there.

Arrived around 9 AM. Left around 4:15 PM. Couldn't get internet access in master BR. Apparently the Hopper only gets you the access to that 1 TV. So I asked for the Hopper added for the master BR. It would have cost $568. I said waive it or forget it, disconnect and reconnect back to what it was. They won't reconnect! They were going to try reconnecting but they didn't even try. Thankfully I didn't cancel my old provider but I DID Have to call to schedule for my cable company to come out to my house to reconnect me! And they left the Dish still connected to the house! Horrible! DO NOT EVER GO WITH DISH EVER! NEVER AGAIN!

Been on the phone for an hour trying to move my service to a new location Still no one to help People speak very broken english so it is hard to understand them This is by far the worst company there is for customer service I think I will switch service to someone else

People at dish TV are the worst customer service people ever I called on 6 January requesting my service be discontinued. I was moving away we sold our house was no longer there on the 21st. They pinged my service and confirmed that it was not connected. They're still billing me, finally today May 5 month after it was supposed to be terminated it's finally terminated but they want to charge me and will only credit one and 1/2 months because they said they were hacked. I am aware they were hacked. I have called their 14 times average time was an hour to an hour and a half each time to talk to people to get it disconnected and a return authorization for the equipment. They now have no record of it do I think they have a record of is it was being done 21st of January, but they can't tell me why it was pinned just that it was pinned and it was not no equipment was shown so obviously they could've credited me but just did not want to, they have regular billing issues. I was happy to escape from the clutches of Dish now they still want to charge me for over a month after I initiated the disconnect, horrible people. I hope they all rot in hell.
The reading would not let me on this website go lower than one star. They deserve -5 poor service for quality extremely poor customer service.

They promise good service and channel selection and then cancel the channels that I signed up specifically for…they want consumer to live within contract but they don't.

So I called them 2x to return equipment that was left in the house we bought the last time I told them if they did not get return info to me I would put their equipment into trash all I got was we understand horrible people to deal with

Do you like to watch things such as the Olympics? You WON'T GET TO with Dish Network! And, when you want to express your frustration for the lack of basic cable channels, they will suggest you do their dirty work and complain to TEGNA to demand that they give Dish a better deal for the channel, what kind of business asks their customers to go begging on their behalf, DISH network, that's who. Guess which other networks still allows you to watch NBC and won't have you calling other companies to complain on their behalf, Xfinity, Direct TV, etc.
This move should be the end of Dish, but they have their customers by contract and they play on that to the tune of >$400 if you wish to cancel to do something simple like watch the Olympics when you pay $100 a month for cable! GETTING DISH WAS THE WORST DECISION, I WILL DROP THEM IMMEDIATELY ONCE THE CANCELLATION FEES ARE SO HIGH, DON'T GET LIED TO, GO TO ANOTHER CABLE SERVICE.

It's been six months now, and I have nothing but great things to say about the Dish network. I love the Hopper and Joey units, and particularly like that I can record hundreds and hundreds of hours of TV shows on my DVR with a great looking picture!

Dish has the WORST STREAMING in the WORLD and I will tell you why.

ALL OTHER Streaming companies stream from the Cloud, you select something to record and it is available to stream from A CLOUD, not a hard-drive in your home.
If your DISH Box is down or your internet at home is down or if there is a storm, guess what NO STREAMING FOR YOU.
When it does work it is SLOW AS SLUGS and trying to back or forward is a guess at BEST.

DISH MOVE STREAMING to the CLOUD like the other 99.*******% of services do.

I only keep it because my wife has 200+ hours of Hallmark and Lifetime movies recorded.

I received a notice that my bill was passed due and it was $486 so I looked through my account to see what was going on with my billing and found 17 pay-per-view events that no one in this household purchased the lowest one was 499 the most expensive was 85.99 for a grand total of $410 in pay-per-view purchases that apparently a ghost purchased in my house. So of course I called customer service one was rude supposed to transfer me to a supervisor who after talking to for 3 minutes hung up on me. The third time I got a hold of a resolution specialist who actually spoke English and she turned out to be the best customer service rep I had talked to yet. Money for that I am being refunded $240 and she helped me set up a parental passcode so that this would never happen again. I know for a fact that no one in this house both of my parents which are in their mid 80s did not order any of this so we will see what happens now with the passcode. Yes their customer service is a joke but I didn't have to wait long I was given a call back and this is cheaper than the cable company in my area I get a good bang for my buck so long as I'm not getting ripped off by a ghost. Also my reception no problems.

This was the worst service we ever received, all they care about is raising their fees every month. DISH IS THE WORST PROVIDER EVER, STAY AWAY! Even their technical support guy admitted that their equipment sucks and directed us to request an older model of a receiver becuase it had less bugs! This is the worst experience ever and we are cancelling early, even though they are slapping us with cancellation fees. But even that is better than to have to pay for another year. Goodbye DISH and NEVER AGAIN!

Hi attempted to join dish Network and hopefully for better and more reasonable service and cable. My experience with them has been horrible. The technician comes out installs and then my internet doesn't work so they told me they don't do nothing with internet so call my cable company that does my internet which I did they got it up and running but not with this. So I called his back and they tell me they'll send a technician out to see if there was something wrong with the installation I got five notifications that day that the technician would be there and the technician never showed up. Then I called them back to cancel my service and I was on the phone again the average time to get to somebody is 32-34 minutes every time you call and the lady said that she would send me return boxes so I can return my boxes and remotes and I had 5 days well I'm at day 5 and there's no return boxes and I'm on hold with them right now again just trying to get rid of this crap. Their service is crappy they don't stick to their word it's not worth it don't do it it's a headache and I'm just trying to get rid of my headache now so I figured why not write a review why I'm waiting on hold for them

Our service went out, no signal, they said they have to send a technician out but have to wait 4 days! My contract is up in February so switching to YouTube tv. Avoid dish network!

We have had no service for two weeks. The only thing we can do on their website is pay them money. If you try to call them the wait is hours. We are quitting dish.

I have been with Dish for years and just recently I had not been able to use Dish for like 3 weeks due to an issue with connection. Well when I called Dish for a credit for not being able to use the service, I was told " We can only give you 14 dollar credit" ( a slap in the face) I am telling everyone Do Not Use Dish If they treated me like this they will do you too. Bye Dish

Your promise by dish Network a $500 gift card at signing your contract but the card will come six to eight weeks after signing I'm on week 13 current bills are paid they waited and now I'm behind now they won't issue me the gift card that was promised to me to get the new gift card I have to bring my bill up to current and that it will take another six to eight weeks that'll be 16 weeks after signing but I may get my gift card sounds like they're an Indian giver I'll give you this gift card then I'll take it back!

There having issues on there end and they want the customer to pay for it. They got reps on the line who dont want to resolve the problem or connect you to management after the hold time was over an hour. I have been a loyal and on time customer NEVER BEEN LATE & SERVICE HAS NEVER BEEN INTERRUPTED IN 24 YEARS!

On demand makes you watch all adds you cannot fast forward when you stop it will not let you resume you have to start over very frustrating not impressed you

Dish network is a joke. Been a customer for well ever 30 years...paying 195.00 a month for the 8 channels we watched and majority of the other channels are in a different language or are all infomercials so 200 a month is ridiculous. Well today i dont have service because although my bill payment due is 193.02 and i paid 195.00 but NOW DISH SAYS MY BILL WAS 205.00...WELL NOONE COULD TELL ME WHY THE 2 AMOUNTS BUT AFTER ALL THESE YEARS I CANNOT HAVE TV UNLESS I PAY THEM 10 MORE DOLLARS. DONE DONE DONE...WE WILL GET WIFI AND STREAM AND SAVE ALMOST 100 BUCKS AND HECK WITH DISH NETWORK...NO MORE THEY ARE ABSOLUTE RIPOFFS AND ITS SAD.

This is the worst service I ever dealt with i had this service for 8 months and I have had problems with it for 8 months everytime I call they tell me it has been noted but will not send no one out to correct the problem when I talked to a supervisor he had the nerve to basically tell me nothing is perfect thats the world we live in and to suck it up really when I'm spending my money

I was a customer for 15 years. They constantly raised my bill each year. I would call and complain and they would 'find' a special offer to keep me. Last year i decided streaming was for me as I never watched 70% of the shows in my lowest tier of service. I now stream 100% and am happy. With them now rolling out 5G a word to the wise-DON'T DO IT! Unless they up their customer service and provide COMPETITIVE rates—-GO ELSEWHERE.

We had a new roof put on our house and called to have the dish reinstalled. We were told it would be a minimum of three weeks but we could call back to get an earlier time. We called every 2-3 days three times and they could not give us an earlier date. In the meantime we were told to use the Dish Anytime App. First our fire stick was 'out of date' and we needed a new version to download the app. They could send us a new fire stick free of charge but it would not be delivered until the end of October. Not helpful! We were able to install the dish app on our iPad. However, we ran into so many issues on a daily basis trying to watch shows. The app would freeze, episodes would stop half way and show a black screen and we are also unable to get local channels. We are now approaching the three week point and we are EXTREMELY frustrated. At this point we are considering switching to another provider. When speaking with customer service they were very not helpful and could not provide any other solutions. They passed my call onto many different department all of whom were not able to solve our problems. I have not been so dissatisfied with a company's customer service. We were not given any compensation to make up for our trouble either. DO NOT RECOMMEND!

I have been waiting on the phone for more than 2 hours and they still have not answered at customer service I would say this is pretty poor customer service