DISH Network

There always down n net runs crappy. They fixed it yesterday n its out today. How $#*!ty.Not worth the money.

Dont get dish.com, thats the big mistake. Everytime we have a problem with their service. Not good service at all

We've asked and asked for Bally Sports, nothing has occurred
Give us the option, charge us it's ok I'll accept

Just try dropping Dish and see how frustrated you are. Had to call 10 times to get it done. Almost as bad as dealing with the IRS.

Dish sent invoice for $324.00 for non-returned equipment. They changed their mind when I provided a UPS tracking number.

Our family have been loyal DISH network customers for 17 continuous years and have had great service. However in January 2023 we had a catastrophic fire and our entire home was a total loss. One week after the fire I called to notify DISH that we needed to cancel our service as we had moved into a condo that had an HOA that required us to take another competing service. At that time Donna, the customer rep told me we had signed a contract and she could only pause our service for 9 months but that we would still owe on our original contract for an additional one more year even though we would have no services. She kept me on the line for almost 40 minutes professing that she could offer us no other options. I then called the local DISH contractor in our city and he told me that there is a catastrophic clause for customers like us. Thankfully when I called back 2 weeks later I was referred to Jennifer who is a Senior Resolution Specialist at DISH. She was so kind and very knowledgeable in all of the contract issues dealing with our situation. In a matter of a few minutes she had canceled our equipment fees, disconnected our account and made arrangements to refund our monthly DISH fees that were continuing through autopay. If I had not had the pleasure of talking to Jennifer I would have given DISH a review of 1, but because of Jennifer they get a 4 in honor of her honesty and professionalism. Thank you. Laura. S

They said no AND there is a $20 charge to return their gear. At least their lack of customer care makes me glad to be leaving.

I've been trying to get a supervisor on the phone for months.From what little I could understand these people they no longer have supervisors at dish.NOT!
AND THEY HAVE CHARGED ME FOR LATE FEES WHEN IT WAS THEIR FAULT NO ONE COULD PAY BECAUSE SYSTEM WAS DOWN OR HACKED! I'M. I'VE TRIED TO GET HELP TROUBLE SHOOTING TRYING TO FIGURE OUT WHY I CANT GET DISH ON DEMAND ALSO WHY AM I GETTING CHARGED FOR HAVING BEDROOMS HOOKED UP FOR 2 YEARS WHEN ONLY ONE ROOM MY LIVING ROOM IS WHAT'S HOOKED UP I HAVE NO IDEA WHY THEY HIRE PEOPLE THAT CUSTOMERS CANT UNDERSTAND AND THEY CANNOT UNDERSTAND ME.IVE BEEN A CUSTOMER FOR OVER 10 YEARS I PAY MY BILL BEFORE ITS DUE.THEY HAVE NOT UPDATED ANY OF MY EQUIPMENT YOU CAN'T EVEN READ ANYTHING ON MY REMOTE BECAUSE ITS SO OLD I CANT MAKE THEM UNDERSTAND I NEED A NEW REMOTE ITS VERY AGGRAVATING WHEN YOUR TRYING TO CONDUCT BUSINESS AND YOU CANT UNDERSTAND A WORD THEY ARE SAYING I MEAN COME ON DISH.IVE BEEN A LOYAL CUSTOMER FOR MANY YEARS IM NOT STUPID I KNOW YOU HAVE SUPERVISORS ON CALL.AND THE WAIT TIME TO GET A NONE ENGLISH SPEAKING PERSON ON THE PHONE WITH CUSTOMER SERVICE IS A JOKE.GET YOUR SHI% TOGETHER DISH AND FOR GOD SAKES HIRE MORE CUSTOMERS SERVICE REPRESENTATIVES TO TAKE CALLS THIS HOUR ON HOLD TO WAIT AND THEN GET NON ENGLISH SPEAKING REPS ON PHONE IS GONNA STROKE ME OUT I JUST WANT WHAT I PAY FOR That's NOT MUCH TO ASK!
SIGNED,
NOT HAPPY

I purchased the western channel. How about playing more different westerns. Instead of the same ones all the time. There's plenty to choose from.

Those buttheads are charging my mom who is 91...$92 a month! No one that age should have to pay their age for crappy Dish Network!

I contacted Dish Network about installing,
there TV service, they came out on Friday to install the service, Dish technician installed the box, looked good, has me to sign off, I did thinking I had dish but to my suprise he informs me that a AT&T technician would be out on Friday to complete the Dish installiation, at which time I pulled the cord from from the Dish box and reconnected it to my carrier. On Monday the the AT&T tech comes out and comes back inside and informed me that "I had to many trees and he could not complete the instatliation of the Dish box. I contacted Dish and relayed this information to them and that I had the box and needed to come pick it up their equipment. I talked to one employee who just laughed and stated laughing "We have you now". More phone calls and I was asked to return the box to the State St. Address, I did, they had moved, which led to more phone calls and were to take the box, I was informed that they did not know were they had moved to, Either myself or my son tried to return the box on several occassions. They had my address they could have stopped by and picked up the box. I tried to return it to their new location but it was refused because I needed a shipping label. After they turned it over to collections I spoke with the individuals at collections, several trips were made to UPS in an attempt to return the box. I contacted these individuals informing them that I needed a shipping label to return the box which I did not receive. Finally I received a shipping labeld and I returned the box unused and in the same shape it was left in at my home. Now they have sent me a bill for 350.00 + dollars this has gone to far and it is totally ridiculous. This negative is now on my credit report and it should be removed now.
+

I loved channel 165. You freaking ruined it. Thanks people live Christmas and you turned this also into a MONEY MAKER. Not about the season.

Dish is the bad service with zero customer service I don't recommend to anyone very poor customers skills never will resign with them

Regularly loose stations you are paying for. Haven't had ABC sports for 2 months. Paying for local channels and DVR and for Joeys that don't give me what I'm paying to receive. TERRIBLE. AVOID

Has many channels, but little or new content. Lots of old network reruns. Lots of charity, sales. Why pay these prices for old content.

On the phone to pay a bill. Signed up with Direct Tv for more channels & 3 yr price lock, all for a 3rd of the cost!
Dish Network SUCKS!

Dish is very disloyal to their customers! I was in for 8 yrs I asked for $25 off a locked n price and it was no

Max manager awe number very rude going back to direct tv been with dish about 15 years keep going up on bill and very rude people

This is the 2nd time I lost ABC and it's been out for several months! Rediculous!
Never going back to dish. Their customer service is terrible too!

I received my bill from dish network and it was to my shock $254 and for as long as l remember l've been paying $131 a month! I called to find out why there is such a huge hike in my bill and after wasting about 15 minutes talking to someone l got transferred to someone else! I was told that l had a special a while back and that special ended last month hence the higher rate and that l should've remembered when the special ended and to call and discuss a new rate! I am a senior and on many medications, l don't even remember what l ate yesterday and you're expecting me to remember a special which started over a year ago? Why don't the company email or text a reminder? Or is this what the do best when it comes to a bill or to promote more sales? The agent was so robotic but was nice enough to give me a partial discount and when l made myself so clear that l am not willing or can afford to pay more than the rate if $132 a month, she kept trying again and again to sell me a new agreement and tell me again and again about their special and tried numerous times to lock me into a 2-3 years contract! I wanted so bad to end up that conversation which took about 50 minutes. After so much of back and forth l told the representative to cancel my account if they can't honor the price l was paying, noting here that l had been a customer of 11 years, and she asked me without any hesitation about when l want the cancellation to start. I asked her if she's willing to lose a loyal customer of 11 years and that this is so unprofessional and so unethical but that didn't really matter, she was still asking me about the cancellation start date, difference of price was about $9 and that was enough amount for a company to lose a loyal customer.
Worth mentioning also that with dish l had much interruption and couldn't watch many channels l am paying extra for because they simply disappear when the weather is bad at times.
Not a good customer service or retention service.

I don't know why you wouldn't offer the same discount for someone who has stayed with you and been a long time customer as you do for new customers

Don't ever get dish. Worst service ever. Idk how they still in business. Should shut down business. Worthless company. I'd say 0 stars

If you are a sports fan I would not recommend dish network I cannot watch my Miami heat basketball game because they do not offer Bailey sports Network.