DISH Network

6 yrs of service and they want to nickel and dime you when you try to cancel them, Run as fast as you can Away from Dish.

While watching a channel on tv I am suddenly that I am to a pre recorded channel and it is very irritating

Absolutely horrible customer service Benedict subscriber for years and they are absolutely the worst customer service of any company.

Took more money then was supposed to and can't refund it back. Talked to supervisor and he said it was impossible to do so.

Service rep was very belittling and unprofessional. He said his name was Kato and his employee number was I-78. Very Rude and Unprofessional!

Dish Network has been disconnected.
Dish Network fraudulently charged for July.
Dish Network refused to refund charge.
Don't use Dish Network.

Can never reach a person put on hold for an hour no one calls back this is unacceptable especially if you are having problems with your service

Tired blue screen everytime I turn on my TV and having to unplug for 10+seconds. I'm very weary of this crap!

No veterans discount don't believe what they tell you I'm a Vietnam veteran get nothing go elsewhere

Do not sign up for Dish Network unless you want your local channels and others removed without warning!

I called to cancel. Agent put me in less expensive pack. Discovered he lied about channels and price

Been with Dish for over 20 years and had it. Can't get through to anyone on the phone or website. Terrible service

Due to health problems, I won't be needing TV anymore. So I wanted to cancel my Dish account. They make it incredibly difficult. First, you can only cancel by calling the cancellation center at *******769 during the day. It used to be open 24 hours, but not anymore. I called three times. The first call was on 9-11-23. After entering my account number and security code, I waited on hold for 46 minutes. So I tried again later in the day, on hold 2 hours 11 minutes. I tried on 9-12. Just left it on speakerphone for 3 hours 26 minutes. Tried again on 9-13, on hold for 52 minutes. Tried again on 9-14, on hold for 3 hours 11 minutes. About went out of my mind listening to the music over and over. Tried again today, on hold for 32 minutes, and got through! The operator tried very hard over and over to get me to not cancel. I was super nice to her as I was terrified if I got angry she'd hang up on me. I told her about my cancer diagnosis, pancreatic cancer, given two months to live. She still tried for about 20 minutes over and over to talk me into keeping DISH. Finally, she said she'd send me the boxes to send back the equipment which they are charging me $20 for. It's insane. It was the single worst customer service experience of my life. ALSO, it's important to know, I called customer service at their none cancellation number, and twice I got through to a person in under four minutes. Each time I spoke to a supervisor begging for help and they said there was nothing you could do, just call the cancellation line. Also I tried contacting on Twitter and Facebook, same deal, no help at all. It's disgusting that this corporation feels it can treat people like this. They are doing everything they can do try to get you to give up in attempting to cancel.

They lay to me with the service most of channels are not HD the worst service I will go back to optimum

I been on phone over one hour and still no answer and I have paid my bill on time amd everthing I don't recommend them at all

Couldn't log in, over 2 1/2 hours on hold on the phone. Chat couldn't help at all because he couldnt access my account NEVER subscribe to dish

I'm in a nursing home in toledo Ohio and they use dish every channel is frozen wtf this is not a reliable service

Wow 20.00 To ship back their equipment when I canceled the service, you figure that one out if you want the service.

Signed up for dish and a couple months later found service elsewhere for cheaper. Canceled Dish and then they charged $210.00 for early termination!

We had Dish network installed about 8 years ago, I called last week to cancel our services as we just have not really used it in months. They offered some good incentives to keep the service going and to even update some of the equipment but we truly do not use it. I declined and started the process to cancel our service upon finishing the representative asked me if I had any other questions, I asked when we could schedule to have the equipment removed. He said, You can keep the equipment. I said thank you but we really do not have a use for it and would like it removed. He then told me the the equipment we have is absolute and they do not need it returned. I again requested that the equipment be removed. I was told "I'm sorry mam you canceled your services so we can not help you with that". You have to have pay an outside company to take it down (this all happened within the same phone call) I asked for a supervisor and the basically the same conversation happened. I kept insisting and finally the supervisor said ok, we can send someone out between!2-5pm tomorrow to take it down. I said Fantastic! The next day came and went and Dish network did not come to take their equipment. The only thing I got the next day was a new bill ( even though my old bill was paid till 10/30 and this was 10/25). I received a new bill which stated it was due immediately with a late fee attached to it as well.
I called back again, they have no record as to why they did not come to take the equipment, no explanation why I have a new bill with a late fee applied either.
Someone is definitely having fun playing games at Dish network!
I will NEVER RECOMMEND THEM to anyone again!

Payment department scammed me with new equipment. Said there was no charge for new equipment. Also charged me twice for cord.

First lost FOX now CBS, oh you want watch the playoffs to bad unless you buy up graded packages.
Don't make a contact with DISH - they SUCK

.Just got off phone with Arcia in Philipines. 1 1/2 hours later and he would not give us his customer number, a supervisor or someone in United States when asked. He told us we were his only choice. Screw up in bill and he kept repeating me to go to my bank and we explained to him it was not on our end (can go online for that) I had talked to someone in their customer service 6 days prior who told me someone else had paid into our account and then it was taken out. Deaf ears as I totally explained situation to him and then he went back to the same talking points. I can see why there are not good reviews. Wanted to resolve and pay what I owe but guess that's not going to happen. Will be canceling their service soon. History: 1)Their system got hacked 2)Tried for 2 weeks to call and pay online but couldn't 3) Called and on hold for half hour to be put on hold for another half hour. 4) Paid bill from checking with phone call as website would not allow me as I did in the past. 5) Got next statement saying we owed zero balance. 6) got new statement saying we were past due. 7) Called and got credit for hassle and overcharge. Was suppose to get email regarding credit in 72 hours which we never got and was told the could not send me a corrected bill 8)Got new statement adding another late fee on for next month. 8) Arcia kept saying double payment was made with one from our charge card and one from checking which they don't even have number to charge card and kept repeating same story to call bank. Personally I believe they double entered payment on their end. How hard and how much time does one have to put into paying a bill.