DISH Network

Dish is a company that doesn't care for customers, their Hopper 3 is just garbage, you get caught in a contract for several years and you can not even see live TV., their customer service is a joke, Hope, (that was her name in tier 2) says there is nothing she can fo to fix my service, imagine if the higher technical support doesn't want to do their job, who can help you then? Go with Comcast Xfinity or other serious and solid company that actually provides service to their clients.

We completed our 2 year contract, called to cancel and get return box, lady on phone talked me into a 2 month review, after which we could cancel. I foolishly agreed, and then this dishonest company was hacked. We bought a smart tv and were glad to save $100/month. This was 1 year and 9 months ago, Dec 2021. Now they are coming after us for over $300 for equipment rental and service which we have not had.

When signing up for Dish I ordered the special, $49.99 for 2 years. They sweeten the deal with 3 months FREE HBO, Showtime, etc... I was sure to cancel the premiums 2 weeks before the final date. So... I got a bill for $95.00... I was shocked. I called CS, and he told me that, yes it had been cancelled by me, but a day before my cycle had ended. He assured me that a credit of approx. $45.00 would be returned to my account, and here is the hitch... not my banking account but Dish billing account! Pissed me off, do not use auto pay, Dish has access to how to use your money. Don't sign up for free anything, Dish will get you one way or the other.

Getting rid of this pathetic cable network.no Local fox for 1 year
No NBC LAST YEAR
As they are always fighting.
No jaguar games most of the season...
Pathetic programmes.nothing to watch.
Be GONE! ‍ I Pay $154 a month. Nothing to watch!@

Dish had terrible service. After 3 years they still haven't ever fully installed the satellite receiver. Went up on the prices once a year and charged me with any extra month after I ended my service then sent me to collections when I didn't pay a bill I didn't know I had!

Subscribing to dish was a mistake don't do it!

Gave one star because the scale doesn't go negative!

They promised the world and delivered crap! This POS will go down and go down. 4-5 times a day and at least 3-4 times a night. This whole process takes at least 10 - 15 minutes. We end up having to reset this POS 4 - 10 times a day… if your trying to watch something. Forget it! Oh and we were promised a $200 gift card for switching. It's been over a year and not a damn thing. Except raising our rate. Which we were "locked in " at certain price for 2 years! Bottom line is stay away for Dish! Direct TV may cost a little extra. But the problems are rare. This company needs to hit the road. THEY SUCK!

What is wrong with dish? I have had nothing but problems with this company. Service techs have been to my home numerous times to allegedly fix problems with our dish reception, however, nothing to date has succeeded. I only with we lived in an area where we could have a choice of another provider. Each time they come to our home they fix or add something to our service which costs more money and still doesn't fix the problem.

We used to receive the Seattle Mariners baseball games, however, they have blacked out all Mariner games now and increased the price of our service.

I don't believe there is anything Dish Network could do to appease my wife and I at this point, other than end their entire operation and eliminate the entire company.

Now I'm asked to add proof of purchase! I don't even know what that would be so, I will ignore it.

I am so frustrated with dish service this time around. I loose signal 4-5 times a week. Also when I fast forward through commercials after having live tv paused for an hour it will freeze up and screen goes black. I have to change the Chanel to get a show back and then I loose the show I'm watching

I just had the system setup. I record programs and watch as convenient. I found out they basically have no search engines. I have had about every service out there. Always have had the option to search for a program. My 16 yr out grandson could fix it for them.
It has taken me 3 hours to set mist of my programs up for recording.
I am still fuming that something so basic is not available.
Heck I called customer service and the poor guy tried bit no
Understanding

Have to create an account just to check availability. When you go to create username, it says there is no username associated with account, same with phone number. Why would there be one already associated if I am creating an account? Did chat with representative and they told me to call. Called, and the guy told me he needed my social security number just to tell me the price of services? Seems like profiling and a scam to me. Definitely will not be using this.

Im only giving one star because zero stars in Not an option. I get better connections with a coat hanger. The on demand is worthless. The menu is stupid af. It takes literally 24 hours before I can watch a movie from on demand. Not good channels. I literally have to fix my TV daily because of issues.

We have been Dish customers for some time, but since they dropped NBC, we have been dissatisfied. So, we called to cancel. They are charging us a $200 early termination fee. That's unfair, they said we'd get our local channels and we don't. We're glad to be done with them, they are not the only tv provider available.

I have had dish for several years. Every football season they go into negotiations with a network and take them offline from their programing. I pay for these channels. Of course, I can order and pay for additional channels to see a game.
Today, I cannot watch the Buffalo - Miami playoff game because it is on cbs.
Do not sign up for dish.

Tried to cancel service for 5 days five different times of the day and night. Kept on hold for over 45 minutes each time. Tried using chat online and was told had to call to cancel service. Finally stopped my automatic payment and shipped equipment back to El Paso, TX in my own box. Will not be paying anymore bills for this service.

Their guy went out of his way to be nasty. He did this several times. After not making the equipment work properly I threw him out of my house for his own good.
And what about the discounts I was promised? I have been told a number of times they would call me to correct that. So what did they do? Shut down my service before the bill was even due. Still waiting for that return call!

I have had Dish since 1998. They have always provided quality service until recently. They have been dropping the signal. Black outs in the middle of movies. Much crap of restarting the joey or hopper to get going... Not only that, many channels have been dropped. I am a huge hockey fan and can no longer watch my local NHL, NBC sports affiliate. I have been told for the last year and a half that they " are working on it." I have been paying approximately $170 a month for what amounts to basic cable. I have tried to speak to a customer service and gotten nowhere. Tomorrow, I am calling Direct TV to see what they have to offer. So done with Dish. Zero loyalty to long term customers. What a joke.

I think dish network should be shut down for good there are movie app on the internet that allows you to watch movies straight out of the theater that's free and I am 39 years old and there's movies on are $3.99 to rent for 24hours and they were made before I was born why is that I am not happy with the movie selection I just switched to dish network and I am not paying my next month's bill just because dish is a rip off

Dish net is not good service provider. Do not sign with them.
They are just doing business to take money from you. I am 25 year customer, I can not cancel my service even though i did not sign any contract. Every associates should be on same page.

I find it hilarious how NBC finally comes back due to the super bowl being on this channel this weekend. It's crazy how channels keep going out but your bill never goes down it's just crazy to me guarantee you channels will soon become blacked out again watch.

I signed up for dish 11 months ago.
They offered a promotion of a 300 $ visa card if you sign up. I had to call to get them to acknowledge the promotion. I was promised a card, it would arise in a few months.
Now. That i never received it I call again.
Lots of lip service, bottom line they refused to pay their promotion. I have been lied to several times from customer service., I would not advise anyone to use dish services. Also blacking out jazz playoff basketball... this company stole the 300$ visa card, and gave me terrible service... Buyer beware...

I have been told several lies by their customer service management team. Even emailed the CEO and, of course, I was sent back to the same people who continue to lie. I've been a long time customer and I would tell anyone now run. Nothing but problems, issues, bad service and lies. Oh but they want that money every month.

An absolute horror to deal with. We sold our home and had our account placed on "pause". Our service was reinstated without knowledge and we started receive bills and harassing calls. After going through the BBB for a resolution I'm still receive harassing phone calls about service fees. Very rude and unprofessional no wonder they have a 1 star rating.

I have been with Dish for 16 years! And they raise bill, so I called and cancels to go with a cheaper option. The sales person told me that I would owe nothing on the final bill, because I canceled before the end of the cycle, well I got charged an early term fee, really! Not cool!