DISH Network

After multiple attempts trying to receive boxes in order to send the equipment back after cancelling (in which they charge a fee for), they sent my account to collections. We had to pay the bill for not returning equipment in order to have it dropped, in which they promised a refund when the equipment was returned. Equipment was returned, they have yet to refund or drop from my credit. Customer service is no help and gives the same empty promises every time. Stream your shows and never hire this company.

For one the customer service is terrible! And if you have trouble with your service Good Luck on trying to get it fixed! We have been without service for almost a week! They charge way to much for the crappy service!

Chanel's not working.
Signal loss too much
Equipment poor
Price is good for new folks but the long time customers just get a price hike.
Maybe Time to make a change
If enough folks change maybe but will get their attention

We where double charged today. We asked for the money back. Management declined. I told my husband call them and cancel! We have been great customers for years. This type of treatment if unacceptable.
They are to spendy and getting more spendier! Farewell Dish. We don't need your services that bad. I got Netflix. Awesome service and they don't double dip and is affordable.

Dish does not offer a local channel package instead they make you purchase a channel package with a ton of channels you will not watch just to make your bill higher. I do not recommend them, not only do they rip you off but the smart card they give you constantly doesn't work and says it's upside down when it's not.

I have been with Dish Network for over 12 years. I had to cancel last January because I couldn't afford it no longer. The representative decided in his best interest to put my account on hold for 6 months, after I stated I did not want that just to send me a box to ship back the receiver. Well then they began pulling money out of my bank account months later without telling me. I tried to cancel again and they said I had to pay this big bill and I refused. Asked for my money back and they finally agreed and now a few months later just found out they did not cancel or send me my money back. Now I have an even bigger bill. This has been the Hardest thing I've done trying to get this company to reburst my money after it should have been canceled in January 8 months ago when I called. So do not sign up for Dish waste of time and Money!

They were supposed to come out 2 days ago to install a new box between 8am and noon. I took off of work. Nobody showed up. Called at 2 pm and they said a tech would be here by the end of the day. Nobody came. Called back yesterday, they apologized and gave us $32 off our bill and said someone will be here today. So I took off of work again. They were supposed to be here between 8am and noon. It's now 1:45 and they're a no call, no show again. They are the worst company ever.

When DiSH went out of service, as RV'ers, we couldn't call to get our locals changed to our new destination (the only reason we even got this service was for the locals). After a month or two, they were answering phones but would tell you there was an 80+ minute wait. I refused to do this, so we had no service for OVER three months. When I could finally get them on the phone, "Rebecca" insolent customer service rep, rudely told us that since we weren't able to wait 80+ minutes for service, it was our fault and no refund would be forthcoming. As far as the first month or two when they were DOWN, we qualified for that incredibly insulting $11.84 refund. We will be dropping them like a hot potato!

Dish will continue to bill you and bill you. Then say you never cancelled. I will never use them again. They created an account for me... crazy but how can I fight a big company like this? I can't... they get away with it and get an extra 142 in their pocket for service I didn't make or have.

They have bad service, their system was down on the 3/3/23 and couldn't pay my bill it gave me the option to text I want to pay my bill and someone would reach out to me but no one ever called and my service was turned off and now they want me to pay a late fee

I actually would not give them a 1 star. I wanted to add a channel to my package and I waited on hold for 90 minutes and spoke with representative who then told me they needed to be transferred to another representative. I waited on hold for 2 hours to speak to a representative to be told, they needed to transfer me to someone else who could help me. I hung up and called the cancellation department only to be told my wait time was 153 minutes. I was offered an option to get a call back. We will see if I get a call back when a representative is available. I am done, I don't care what I have to pay to get out of Dish. This is the worst customer service I have ever seen and I pay around $100 a month for the service. SO NOT WORTH IT!

Dish Network as almost everybody knows has been hacked. Therefore they have no way of stopping Auto pays that were already canceled prior. And no way to refund the illegal and unauthorized auto pay. Trevor in the loyalty department and Jill in the loyalty department both lied to me and told me my money would be refunded. My husband of 36 yrs passed away March 1st 2023 and they took an auto pay that was not authorized out of my account which we shared after he passed away and after auto pay was canceled and switched to paper bill. My husband was the sole account holder and they took money out of my account and have yet to refund it. I will never ever do business with people who do not keep their promise and do dirty business.

Worst service ever! Didn't even work for one hour from the day it was installed never ever worked serviceman phone calls chatting never worked ever do not get dish horrible service horrible service! Now they want to bill me $480 for no service this is just ridiculous do not get dish!

Dish customer for 10 years. NBC was dropped and when I did a chat about a football game the person lied to me and told me it was on channel 154, It was but at 3:00am the next day after the game. Dish is always fighting with one of the networks... I'm changing providers

I have been with dish for 2 years. Now that contracct is out I am getting a 40.00 increase. UT new customers can get a better rate than I ever had. They don't care about their customers they only care about the money.

I would give Dish a negative rating if I could. We called to get a third line in our finished attic. The tech wrote in notes that we had a third Joey installed in our attic which was a lie. We didn't realize it. We were ripped off $200 + for a third Joey we did not have. They refused to return the money they stole from us. Watch yourself if you go with Dish Network. They take no responsibility for stealing and scamming money from customers.

I have recharged dish TV and it is not working, when I called them they said we have to book technication from there side for which they will charge Rs 200 for each visit.

In March I faced the same problem and there technication came and did some thing and he charged us 350 rs. Again we are facing the Sam problem, we need to pay again 200rs item's.

If you have such problem every month you need to pay 200rs

I asked them to cancel my account and refund back my reached amount of Rs. 370, customer care executive says they don't have refund policy.

In any services company there are refund policy, but this Disttv doesn't have.

I used there service for more then 10 years, but now I recommend strongly please do not take the dish connection.

My father in law had dish for a number of years before he passed away. I called and canceled his service and asked for a box so I could return his cable box and remote. Then they kept sending bills so I called again and explained the situation. Then they sent another bill with early a termination fee and return fee. I would never use their service because they are way too expensive and and no one in customer service has a brain or a heart.

Customer service is horrible. The dish anywhere app is all ads and you get a fraction of the channels. Everytime the wind blows the service goes out. The remotes last about six months then buttons stop working. The price keeps going up and the service keeps going down.

They have overcharged for the service 8yr and make it near impossible to cancel. Then hold their return boxes so they can charge you 348.00 for not returning the equipment with a promise to refund when they receive the equipment back. My advice is to stop payment with your bank before you cancel your service. Good riddance Dish

I tried to cancel service after having to move. I was lead to believe I could not cancel service being under contract but I could pay a $5 month hold fee so I did but after 3 months, they started billing me the full amount. I told them I was disappointed with them and there response was to tell me I needed to pay them more. Absolutely shameful!

First of all you can stop signing people for two year contact without letting them know they are signing one. I called and asked for a wireless Joey and I specifically asked the Dish representative if it would change anything on my service or cost more money and his only reply was "there will be a onetime $15.00 charge". There was no talk of a two year contract. When the technician came to install the unit he also did not inform us of any contract and we assumed we where just signing a work order but low and behold we find we were duped into a two year contract.
If you look at my account you will see that I had so much trouble with Dish with my first year of service I complained at least 10 times WHY ON EARTH would I sign up for another two year term?
I couldn't wait for my first contact to be done and had I realized my time was up I would not have even called to get the new Joey in the first place.

Do not use auto pay. I use dish at my summer camp during the summer months and then cut it off during the winter. This year I called and told them to cut it off but they are still billing me. I called them and they refused to refund me even though it is their mistake. I'm going with direct next year.