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West Virginia
1 review
2 helpful votes
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Dish Stinks
March 6, 2022

Dish doesn't live up to the promises made during installation. And they try to increase your monthly bill periodically, with no changes in service. They told me my rate would stay the same for a year, but 3 months later it went up. Lastly, their advertisement on TV that they have 99% connectivity regardless of weather is PURE BULLS_IT. Every time it rains or is very cloudy, I lose all signals. Don't waste your money on these rip-off artists.

Date of experience: March 6, 2022
Michigan
1 review
0 helpful votes
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We moved to a rural area and needed TV and internet service. They said that they'd have internet in the area in about 1 to 2 months, well that was roughly 9 months ago and shocker no internet. When we call and repeat what we were told, we get the oh sorry we don't offer internet in your area yet. We'll no $#*!. Thanks for being the ultimate captain obvious.

Date of experience: April 14, 2023
Georgia
1 review
3 helpful votes
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Dish tech left equipment not opened that i can't use and 3 cameras not delivered. Dish says my bad luck Its been over 20 days. I've called their office no return calls. I called back today they said they won't do anything im just out the money, its been over 20 days. They are responsible for their employees and I believe this is theft by deception. Do they get the employees to con customers and split the money?

Date of experience: January 5, 2023
New York
1 review
0 helpful votes
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Missing channels
October 23, 2023

My ABC channel and METV channel are turned off and am still paying for a service that dish is not providing.my bill is the same.dish is saying that they are looking out for the customer.but who is still getting paid for a service that they refuse to give...the CEO of dish makes 10.82 million a year.if he cared about the customer he would give back some of his pay to help...I also lost fox Midwest 3 years ago...I can't watch mo favorite baseball team or college football team cuz dish refuses to give me my channels back. Don't buy dish network service cuz u will not get what u pay for...and I tried to call today and ask about this and was put on hold for over 3 hours...nobody ever picked up the phone.just another lie...they won't even talk to u...stay away from this total loser of a company

Date of experience: October 23, 2023
Wisconsin
1 review
4 helpful votes
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The reason dish has one sign up for 2/3 years is because if it was just 1 yr. The customer would not be back for a second.

Shows are interrupted by other shows. Shows are interrupted with dish advertising.

Date of experience: January 16, 2023
North Carolina
1 review
1 helpful vote
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Today you get no rating.
Why can I not see my bill on line but can conveniently pay my bill which exceeds 17.00 more this month. I want to know why and should I go back to cable?Watching TV is a joke. You advertise what great service you have but no better than cable company. Were it not for my husband I'd just stick to firestick.

Date of experience: March 13, 2023
California
55 reviews
175 helpful votes
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I have had dish for years. I like it over the other sites but I think they are fairly expensive for the programs. We pay 150.00 a month. I buy my own receivers so I don't have contracts and they make me pay for each one to connect anyway. But I can stop anytime I want

Date of experience: January 21, 2015
Mississippi
1 review
1 helpful vote
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Sorry dish
October 1, 2022

Dish has failed to negotiate a contract with Disney for espn and other channels. They are putting blame on Disney. I pay dish network for these channels it is their responsibility to deliver. They knew the date the contract ended when they signed it should have already gotten this resolved. Instead the playing the blame game

Date of experience: October 1, 2022
Michigan
1 review
0 helpful votes
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No service
March 20, 2023

My dish anywhere and dish internet been down for over month but they still bill me 55 dollars for monthly internet can't believe been this long and you can't fix your system maybe time to call Hughes net

Date of experience: March 20, 2023
Florida
2 reviews
0 helpful votes
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It stinks
October 21, 2023

The absolute worst for sports fans. I live in South Florida but I can't watch the Marlins, Panthers or Heat. Also, they dropped the local ABC affiliate. They will raise your bill while they eliminate channels. Just don't subscribe.

Date of experience: October 21, 2023
Minnesota
2 reviews
0 helpful votes
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Got lied to
December 17, 2022

After being told I would have all the local and sports channels on the package I bought, when I tried to access some of theses channels they would not work. Dish denied what they told me. I am going back to direct TV I should have never left them. Do not believe what dish tells you to get your business.

Date of experience: December 17, 2022
Indiana
2 reviews
1 helpful vote
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Dish said I needed a OTA so I bought one and this thing is a piece of junk. My signal keeps fading in and out. I've called customer service twice and they say they fixed it but it only last a day or two can't wait until my contract is up so I can get a more reliable service. It's my fault for trying to get a cheap TV subscription and it's showing

Date of experience: September 24, 2023
Florida
1 review
6 helpful votes
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I've been with dish for years a value customer at that. I make a arrangement to pay my bill and before the sun could come up they cut my dish off then told me I had to pay my bill to have it restored. So needless to say they cut my dish off before my check could drop that day to pay it. And then says I understand your frustration but as soon as you pay it we will turn it on. We'll guess what after this month you can stick dish up your asses cause I'm done with yawls bull$#*!. Star ratings I give you none.

Date of experience: March 28, 2022
New York
1 review
1 helpful vote
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How can you pay your bill through there automated system and the next month? And the next month they tell me I payed a scammer, but they toke the money out of my checking about. Bad Customer Service and a poor lacking of taking care of customers

Date of experience: February 20, 2024
South Carolina
1 review
0 helpful votes
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I have the latest hopper 3 dish service and it is a nightmare. I cannot recommend Dish. There support is worse than their equipment. They expect you to stay up all night to troubleshoot there faulty equipment. Certain processes can be addressed only at specific hours. When you are ready to turn off and go to bed at night the screen stays on to market their services to you and you have to wait 5 minutes before you are allowed to turn it off. They will tell you have go through a long time consuming process with their tech on the phone in the late night and that may or may not fix it for a while. It will happen again. Dish has a business model that assumes it will receive recurrent revenue from customers treated in this manner. Crazy business model!

Date of experience: August 30, 2022
Texas
1 review
0 helpful votes
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If I did not have to select one star I would select -0 dish sucks!
Dish has been compromised for a couple of months! Told me they were trying to fix the issue for weeks now my information was stolen as well as thousands and thousands of their customers they are doing nothing about this! Will not answer the phone and continue to double bill! They are double billing they will not answer the phone!
I get people that do not speak English and hang up on me and I continue to be double billed this is ridiculous! Do not do business with dish!

Date of experience: March 20, 2023
New Mexico
1 review
0 helpful votes
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I called and spoke to someone on 03/07/2023 to cancel my service, was told that there was a security breech and service will be free until 03/17/23 and to call back to confirm that service was cancelled. I called back, was on hold for over an hour, told it is being disconnected and for me to wait for a box and return my equipment. I looked today to ensure no bills. I have been disconnected per my account, however, I did not receive my free service AND I have a full bill for April plus other fees. I tried to contact them again only to receive notice that they are having "technical difficulties". Well - that is for sure. I will never return to DISH nor refer anyone!

Date of experience: April 4, 2023
North Dakota
1 review
2 helpful votes
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Ads verses reality
July 17, 2022

You show a setting of rural customers running to a storm shelter. As the family sits and are seen watching the storm roll in on what I assume is your dish network, the father rushes in to join him family and sits to track the storm... Reality is the first 2 minutes if any storm we get here, the first thing we lose is our dish signal until the threat passes. So don't count on it for your personal protection because it ain't happening!

Date of experience: July 17, 2022
Washington
1 review
0 helpful votes
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Over a year ago Dish promised me a $400
Gift card. Now they refuse to send it
Crap content. Not suited for Florida weather. Horrible customer service.
Only got a 1 because 0 is not available.
Don't let your friends try this provider.
Dishonest, dishgusting, dishturbing interruptions every time it rains.

Date of experience: August 5, 2023
California
1 review
0 helpful votes
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Dish tv
November 21, 2022

Be careful! They snag you with a special offer, claim they have you on a 3 yr contract, than up the prices and tell you you're trapped due to the contract. They claim to have senior specials but, if one holds for the summer, they then charge you far more when you return! I would never get locked up with this service again.

Date of experience: November 21, 2022

Overview

DISH Network has a rating of 1.1 stars from 460 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DISH Network most frequently mention customer service, year contract and local channels. DISH Network ranks 26th among Satellite Television sites.

service
265
value
257
shipping
136
returns
152
quality
220