DISH Network

Cheaper than Directv. By far with better packages. But ALWAYS threatening to drop our local channels not cool. Prices are on the rise like everything else. But cable companies are overly expensive, rural areas can't get over the air tv. I

Dish network has a package deal with Hughes.net satellite internet. Terrible internet, very slow. When it storms all connections are lost. When my contact is over I will leave this service behind! Expensive!

Increased my monthly bill from $109 to $140 without any explanation why.
Waited over an hour to speak with a live person and cancel service. This took another 20 minutes as he tried to offer all kinds of deals which begs the question why they didn't offer it before!
I was a loyal customer for 6 years, never missed a payment, and get treated like this.
I hope the streaming outfits put them out of business!

During May 2020 I signed a 2 year contract with Dish. After 15 months I paused my service for 6 months while going abroad. Contract was $60 per month. When I returned the contract increased to $200 per month. Spoke to 5 different consultants & each one gave a different amount. I swear they're working on commission. They state that having paused the account J lost all my credits. $60 over 24 months! Initial amount was $72! What credits? What free technical support? The technician comes out with his credit card machine & charges $100 for support. Watching the same programs for 18 months without any change. Closed account today after receiving another account for $203. Will request my bank to reverse any unauthorized money. Dish appears to be losing customers by the stoves.

I came home to find my local channels, 2,,4, 5, 7, 30 gone. These are some of my favorite channels. The technician did try to help me, but nothing worked. He set up a service tech to come to my Apt in 6 days. That's not his fault, it's just too far out. I enjoy my programs a lot, this should not be happening. If it does, a service tech should be sent out that same day. I've had no trouble with Dish service, the customer service has been friendly. It is upsetting that I'm paying hard earned money for this problem to occur.

Was a customer for over 45 years and boy things have changed for the worst. Can not contact them due to their computer problems and bill went up over $37. Now having trouble changing user name and password, can't even get. Into account. I have one big problem that I wish could be solved. Spent many. Many hours attempting to correct and am beside myself. Don't waste your time and money like I have.

Signal down several times a week. Website states reliable signal or money back. What a joke. Seven years without any reliable option. Hopefully we get cable lines laid soon out here and can make the change. They charge a fortune for this horrible system. Gone soon I hope.

Well I got this great? Offer in the mail $700.00 in extras to include a $400.00 prepaid MasterCard, 2 year TV price guarantee, free voice remote, free premium channels for 3 months so I called my daughter (I am a senior citizen). She told me to read the reviews and boy am I glad I did! I will not become a dish customer! I hate paying Spectrum every month but I guess I don't think I have a choice. At least with them I get all my local channels and if I have a problem they are quick to respond. Thanks for all your reviews people you've saved me from becoming a "Dish" statistic!

Contacted customer service about remote not working... advised by agent (very poor English and condescending) cost would be $20 plus shipping
I feel remote should be included in outrageous price for cable tv... will cancel service

For 20+ years we've not only been loyal customers but got many family and friends to sign up. For a few months they stopped sending us emails and text alerts about payment. Only to find out, they had been charging us $40 a month more than usual. When we called they just blew us off and wouldn't refund any of the amount. We dropped instantly. I took pictures of everything in the boxes that we were sending back. I knew with how they were acting, it was going to be a problem. Sure enough, they are saying we didn't return the Joey receiver even though it's in all the photos. They are now charging us $53. After arguing with them for over an hour and them still refusing to drop the charges, I'm just going to pay it and let the world know. Really? What would we need with a stupid Joey? Streaming services are the only way to go. Wish we would've done this YEARS ago! Saving us so much money now!

Quit Dish they own me refund of $42 and change. Over 2 months went by after they received my equipment back. Called them may 10 was told something went wrong, and now they would issue it in 5 business days. It has now been 20 days since that day. I guess they count business days different than I do. This is the worst company I ever dealt with to get a refund that is due me. Stay away from them if you value your money.

Dish is a rip off! They are trying to charge us $140 for early termination, when we have been out of our contract for a long time now. They even charge you to return their crappy equipment! They are sorry and out for every penny they can get! Well they won't see that money! I called to see what the termination fee was about, and got told that bc we added a room, "they put us under another 2 year contract" lol without telling us anything. When I asked them how they could do that, without making ppl aware of this first, he said bc they can! They are nothing but rip offs! Streaming tv Is way better and cheaper!

I called because my monthly charge jumped from $107.43 to $137.23. No problem the "customer service" representative said. I can take care of that for you. If you pay today, your charge will be $107.43. From now on. Here is the confirmation number. The amount charged to me was $137.23. Calling customer service is an exercise in futility. They HANG UP on you. They redirect you to outer space. THET LIE, LIE, LIE. If I could give them a ZERO I would.

Terribly disappointed,
Brigid Tierney

I never liked this service; we got it back when my wife's soaps weren't available same-day online. The user interface is terrible, even as a software engineer I can understand how it's set up but not how they could imagine any human being, myself included, would like it.

But the worst of all is the way they cheat you. At installation time they make you buy some of the equipment but lease other parts (and they hide the detail that what you're only leasing includes a box attached to the dish on your roof, until you try to discontinue), and they send an installer. But when you want to quit, they require return all the "leased" parts, and they don't even promise that you'll be charged less if you send back the main receiver without the box from your roof.

Absolutely no reason to give these jerks any of your money.

Dish switches most of your favorite recorded shows over to On Demand, and when you try to watch them either tells you "this event has expired" or simply offers you no other option but to press "delete", no reason given. These are shows you programmed to be recorded by your DVR for later viewing. I've absolutely had it with this poorly-run company. I'm switching to Hulu.

I would give 0 stars but that's not an option. They must be going out of business because they do whatever they can to suck money out of you and try to keep you paying their bill. All I can say is lousy and buyer beware. I was a customer for over 20 years, that doesn't matter to them. Constant complete dish failures for 2 months and they locked me into a yearly subscription and I only had 24 hours to decline. Bad people!

I live in Florida and have Dish. Every time there is rain or storm, it goes out. It comes back on after storm passes. I think the advertisement is bogus. Misleading except for refund. If you need something to follow during a storm or worse, Dish is not something you can count on! Terrible idea for an ad. They should know better. Makes their marketing department look dumb!

Dish network is overrated. A lot interruptions. Middle of a show it just acts up. They are not really trying to improve the system. Every day I go through the same thing. Can wait till my contract is up.

Called Dish after being on hold with DirectTV for almost an hour. Spoke with Dish rep within four minutes and had installation next afternoon. Michael, the installer was fast, polite and concerned about our satisfaction. Great followup and service!

I am so fed up with Dish due to no customer service at all even the chat line isn't a valid way to reach them. I havent had service for 2 days.
They don't answer any of the numbers listed and the recording told me I have multiple accounts which I only have one. Finally my only recourse is to cancel auto pay through my bank and dispute the last payment I paid. I can't even reach a number to cancel. Guess I will hear from them now demanding money. Good luck with that Dish.

The service was ok, but don't even try to get anything resolved. Not 1 person communicates, no one answers the phone, on hold up to an hour. If you DO get through and get 3 different "agents" they all tell you a different story.
Most don't have a clue what you are trying to tell them. Very disgusted with their customer so called service. I don't know how they stay in business.

The absolute worst satellite company for service and updating equipment they have you take off work to service your satellite that never works and then cancel on you having you miss a day of work but expect their bill to be paid on time all the all the time worthless company was supposed to show up between 8:00 and 12:00 and we get these two messages

When you add up all their prices on a yearly basis, you're actually paying more for the 3 basic services: TV, Phone, Internet; than you would with cable providers.
What's the point? To have a dish on your roof? And no service when the weather turns bad?