DISH Network

Dish network took off our local TV station Fox and keeps saying we're in negotiations which has been weeks. Lies. They blacked out CBS, NBC,ABC until I called Dish and told them I filled with FCC then right then & there those stations except Fox 23 came right back on quick. FCC thought that was funny. They're checking into that too. I'm going to get an indoor antenna when that works I'm dropping Dish faster like Angela dropped Brad Pitt.

Omg i pay 140 just gor bsic cable and boxes they play the same old stupid shows for 14 years back to back im tired the took of mtv and told me i have to pay for extra channels im switching to comcast worst thing i could do

I was a customer of dish network for over 15 years my bill was getting so high, i called and discussed it with a manager at dish, and they were rude and not willing to help lower my bill, unless i gave up all my channels i watched. I told them i would cancel my service if they couldn't help me keep my channels and lower my bill. She was content with me to cancel and so i did. Sad after si many years they would not work with me.

I have been a dish network customer for almost a decade. When I was getting ready to move I put my service on hold. When I moved into my new home I called to cancel dish because I can get all the streaming services for much cheaper. They told me that I had signed a 2 yr contract and they had me on record accepting it. I explained to them that I would of never knowingly re-upped my contract especially i was getting ready to move and that the deal I would of gotten would be running while i was on hold. I explained everything to them and they didn't care. I even let them know that at the very least I was misled, but once again they said there was nothing they could do and charged me over $300 termination fee. I asked could they at least reduce it since it was obviously not what i wanted to do and have been a loyal customer for over 9 years. They couldn't do anything. I am done with dish network for life. I will never do business with this company again.

I called dish because my system wasn't working, got the usual useless questions about having it plugged in, etc. Determined that I need a technician to come check it out. This was 6/19, and the first appointment was 6/29! A p.m. arrival was given. So today6/29 we were sent updates on when tech would arrive. The time kept being pushed back, until finally they said they weren't coming today! And wanted to set an appointment for 7/14! Unfortunately or fortunately we live in a rural area and there are only two choices for tv. I suppose the other one will get my business!

They refused to cancel my contract. 1 of my boxes was over heating. A representative replaced the box with an upgraded box without making me aware that it automatically renews my contract. At the end of my actual contract they refused to cancel it, and charged me for a whole new contract. I never agreed to any of it including upgrading that 1 box. She claimed my contract end date wasn't going to change, because she had to change the box to something else. They never reported to credit bureaus my payments. They claim they do that. They actually didn't close my account when I requested, and sent back all the equipment like they said. Never again. They're the worse. Stay away from Dish Network. I also had a man that works as a representative in billing tell me how much to pay off my contract. When a month went by after paying it off they sent me a bill wanting more money. I already qent them everything back.

I just got dish a couple months ago and I've been constantly on the phone with them trying to figure out the charges. I maneged to keep the price I was promised, but im only able to watch TV in one room. And the package of channels is very limited. Also th3 dish anywhere app doesn't let you watch most of the channels unless you upgrade, but, of course, it is going to cost more. Now if I want to cancel they are charging me more than 400 dollars for early cancelation fees. So much unhappy with the service!

Can't stand dish. I always have to reset my reciver and it's not just once a day. It's at least 3 times a day that I have to reset it. When you have little ones with little ones attention spans, it sucks! In the middle of one of their shows and then it blacks out and I need to reset it. It takes like five minutes to reset too! Way to long. I'd rather just use my DVD player. Avoid dish!

Just wanted to thank DISH for letting me pay $15 over the past 15 years for garbage! Terrible network choices and constantly fighting with a local TV networks.
If you like to watch repeats of Shooter, Harry Potter, Forrest Gump, and infomercials feel free to pay these turkeys $130 a month.
Absolute garbage.

Tried to cancel my account to go to streaming and was treated like a idiot child who was ignorant of what I was trying to do. The operator refused to cancel my account only to end up canceling it within minutes of me hanging up on him. And then trying to make my bill reflect that I still owe money when I have been on auto draft for 4 years and paid up until the 13th of next month. Completely unprofessional, unfriendly, and almost $200 for the basic channels and Encore movie channels. Yes, over $170 for that.

The customer service at dish network is horrible.if I wasn't locked in a contact with them I would leave and go to drict tv. They have better prices and if their service stopes working like mine did for dish then drict tv will send out a technician to fix the problem rite away not 17 days later like dish network is doing.so if I was looking for tv I would definitely choose a different tv provider

If you give verbal consent over the phone, you must cancel within 24 hours. You won't get the equipment, or the truth, until several days later when the technician arrives. If what the representative told you on the phone is not what you expected, Dish will hold you to an early termination fee because it wasn't canceled in the first 24 hours of the original call. It doesn't matter that they failed to tell you important information, they hold you to the 24 hours. This should not be allowed but that's how they get you! Beware!

One minute or less to get new service, on hold for 17 minutes to disconnect. At minute 9 the system hangs up on me, I call back am told its 14 minutes for the automated system. I call in for sales 1 minute. I ask to cancel they put me to customer service, 8 minutes this time. I speak to someone they transfer me to cancelation 14 more minutes. That rep, Fermin spends the next 30 min tying to sell me deals, starting at 10 a month.though with Fubo TV I save 80 a month for the exact same channels, ending as high as 60 a month. After feeling I have gone through a time share/ car dealership presentation I was finally told for the low low price of $20 a return box I can finally be done with Dish. They initially said I needed 3.um no send me a bigger box, ok they could do 1. I found out the call center is in El Salvador not that it matters much, other than crappy service might be what you get from cheaper labor.

We ordered service but we're unsure if we wanted to go ahead with it or not, as we were trying to get internet at our home. Did not was dish to begin with. An hour after ordering the dish and being told we had 24 hours to cancel. We found a new internet service available at our home. We called back to cancel the dish and they did not want to take no for an answer. Kept telling them we wan to canel. The rep kept trying to reschedule installation. Repeatedly told her no. Kept trying to give me better rates. I continued to tell her no. Finally after about 15 minutes of asking her to cancel and practically screaming we didn't want thr service she finally agreed to cancel. Beware of this service! I will never use them

I have been hung up 4times just today after 30 minutes hold time. Once you finally get someone, they say they are checking on a problem on there end. Then after 50 minutes you get hung up on. Worst ever because they owe you money # Stupid

I had DISH FOR 10 YEARS. THEY talked me into upgrading to new equipment. Worst experience ever. Every few days it would go out. I would call and argue with 4 people before they would send someone out to fix the problem. It was the dish that was braking down. This went on for a month at 70.00 a month. The last time I called them I told them to cancel me and they said fine but it will cost you 300 dollars and we will send boxes so you can take it down and send it back to us. I told them it hasn't worked right from day one and don't send me a bill. I wont pay it. You didnt give me working equipment and I dont work for you so take the thing down yourself. Never got a bill and they never came and got anything.

They have channels and channels of informercials, religious channels, exercise channels too many repeat channels they offer no variety most of the movies there you have to pay to see it is not worth paying for each month we had it - it was terrible and I would never invest in Dish again..

Dish network has the worst equipment that never works and the customer service is the worst. If you call you have to wait forever to talk to someone and then they are clueless. I have to unplug my box's every day for the tv to work. They say they have great service, they are lying. They were hacked so the app didn't work and you had to wait 120 minutes if you called to pay your bill. The techs tell me they are having so many problems with their new boxes. I was told to downgrade to the older system because they are reliable. My point is STAY AWAY FROM DISH NETWORK!

I had a minor problem with my on screen guide, so I called what Dish laughingly calls customer service. As close as I could figure, considering the rep spoke Englabout as well as my dog does, they wanted to charge me $96 for a service call --this on top of the $152 I pay each month. When I balked, the rep (I think) tried to get me to switch to Direct TV, which I dumped a few years ago because of its frequent price increases and abysmal customer service. After being interrupted several times as I tried to simply get my problem fixed at no cost, I hung up.
Dish Network has rhe worst customer service I ever experienced. No one speaks English and the reps don't listen to or give a assn about your problem. I'm seriously considering switching to cable.

I keep toying with the notion of dis-including Cable/Dish bulk rentql of content and going with my growing use of Roku, Netflix, Amazon Prime HBOGO, etc. but have been so happy with Dish network that I just have not sharpened my pencil and done the math to see if it is worth it, each month.

They are responsive, easy to deal with and show signs that they may know that the future is in greater flexibility. Still they require a land line to get the "on demand" stuff and the phone line has to be physically hook in to the box.

I have paper work and names of everything they have said and they have the audio recordings that they cannot listen to to verify what was said. If dish hired incompetent people then dish is liable for this. My name is Rodney juett contact me.

Most of yr freaking channels r infomercials. You take away channels but still charge us a high bill. Ridiculous! Just cause we live in a rural area we're internet is not available you take advantage of us we r seniors. And u don't have a senior discount which is a disgrace. U take away channels should take away 5.00 every time u take away channels. Our bill is 190.00 when we only get Mabe 5 channels we watch. And movie channels r a xtra charge. If I had a option to have something else wold definitely cancel y'all. You r crooks who take advantage of people. Especially seniors..

Dish's gimmick is they make it impossible for you to contact anyone to cancel your service with them. We have spent over six hours on hold over the last three days. Today alone, after 45 minutes on hold, a lady came on and asked for my information, and as soon as I said cancel, she immediately said she had to get the "cancelation department" on the line and then immediately put me back on hold. After sitting there another hour and a half, I hung up. You can not even get in contact with a real person calling corporate numbers. What is funny about this is if you were calling about your bill or to get services, you wouldn't have to wait like this. Only to cancel your service. So I ask you, Doesn't that look like a gimmick to you?