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Virginia
1 review
0 helpful votes
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They suck
July 19, 2023

Horrible service! Sucks especially when they are the only ones you can use because of location. Horrible horrible sucks big time! HATE IT!

Date of experience: July 19, 2023
Virginia
1 review
0 helpful votes
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Took two and a half to get through to anybody and could only understand a few words his accent was so thick

Date of experience: April 10, 2023
Michigan
1 review
0 helpful votes
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6 yrs of service and
August 16, 2022

6 yrs of service and they want to nickel and dime you when you try to cancel them, Run as fast as you can Away from Dish.

Date of experience: August 16, 2022
Colorado
1 review
0 helpful votes
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Absolutely horrible customer service Benedict subscriber for years and they are absolutely the worst customer service of any company.

Date of experience: April 29, 2023
Virginia
3 reviews
2 helpful votes
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While watching a channel on tv I am suddenly that I am to a pre recorded channel and it is very irritating

Date of experience: April 13, 2023
Florida
1 review
2 helpful votes
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Not good
February 8, 2023

Took more money then was supposed to and can't refund it back. Talked to supervisor and he said it was impossible to do so.

Date of experience: February 8, 2023
North Carolina
1 review
1 helpful vote
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Service rep was very belittling and unprofessional. He said his name was Kato and his employee number was I-78. Very Rude and Unprofessional!

Date of experience: August 15, 2022
California
1 review
0 helpful votes
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Dish Network has been disconnected.
Dish Network fraudulently charged for July.
Dish Network refused to refund charge.
Don't use Dish Network.

Date of experience: August 17, 2023
Alabama
1 review
0 helpful votes
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Dish network
October 30, 2023

Can never reach a person put on hold for an hour no one calls back this is unacceptable especially if you are having problems with your service

Date of experience: October 30, 2023
Louisiana
3 reviews
26 helpful votes
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Been with Dish for over 20 years and had it. Can't get through to anyone on the phone or website. Terrible service

Date of experience: March 14, 2023
Washington
1 review
0 helpful votes
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Dish is lousy
April 21, 2023

Tired blue screen everytime I turn on my TV and having to unplug for 10+seconds. I'm very weary of this crap!

Date of experience: April 21, 2023
Florida
1 review
0 helpful votes
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Veterans discount
December 1, 2022

No veterans discount don't believe what they tell you I'm a Vietnam veteran get nothing go elsewhere

Date of experience: December 1, 2022
Alabama
1 review
1 helpful vote
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Do not sign up for Dish Network unless you want your local channels and others removed without warning!

Date of experience: September 13, 2023
California
1 review
1 helpful vote
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I called to cancel. Agent put me in less expensive pack. Discovered he lied about channels and price

Date of experience: July 20, 2022
Oregon
4 reviews
17 helpful votes
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Due to health problems, I won't be needing TV anymore. So I wanted to cancel my Dish account. They make it incredibly difficult. First, you can only cancel by calling the cancellation center at *******769 during the day. It used to be open 24 hours, but not anymore. I called three times. The first call was on 9-11-23. After entering my account number and security code, I waited on hold for 46 minutes. So I tried again later in the day, on hold 2 hours 11 minutes. I tried on 9-12. Just left it on speakerphone for 3 hours 26 minutes. Tried again on 9-13, on hold for 52 minutes. Tried again on 9-14, on hold for 3 hours 11 minutes. About went out of my mind listening to the music over and over. Tried again today, on hold for 32 minutes, and got through! The operator tried very hard over and over to get me to not cancel. I was super nice to her as I was terrified if I got angry she'd hang up on me. I told her about my cancer diagnosis, pancreatic cancer, given two months to live. She still tried for about 20 minutes over and over to talk me into keeping DISH. Finally, she said she'd send me the boxes to send back the equipment which they are charging me $20 for. It's insane. It was the single worst customer service experience of my life. ALSO, it's important to know, I called customer service at their none cancellation number, and twice I got through to a person in under four minutes. Each time I spoke to a supervisor begging for help and they said there was nothing you could do, just call the cancellation line. Also I tried contacting on Twitter and Facebook, same deal, no help at all. It's disgusting that this corporation feels it can treat people like this. They are doing everything they can do try to get you to give up in attempting to cancel.

Date of experience: September 15, 2023
New York
1 review
0 helpful votes
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They lay to me with the service most of channels are not HD the worst service I will go back to optimum

Date of experience: July 3, 2023
Florida
1 review
0 helpful votes
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Worse network ever
March 22, 2023

I been on phone over one hour and still no answer and I have paid my bill on time amd everthing I don't recommend them at all

Date of experience: March 22, 2023
Illinois
1 review
1 helpful vote
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Couldn't log in, over 2 1/2 hours on hold on the phone. Chat couldn't help at all because he couldnt access my account NEVER subscribe to dish

Date of experience: March 28, 2023
Ohio
1 review
1 helpful vote
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You suck
January 25, 2023

I'm in a nursing home in toledo Ohio and they use dish every channel is frozen wtf this is not a reliable service

Date of experience: January 25, 2023
New York
1 review
0 helpful votes
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Wow 20.00 To ship back their equipment when I canceled the service, you figure that one out if you want the service.

Date of experience: November 28, 2022

Overview

DISH Network has a rating of 1.1 stars from 460 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DISH Network most frequently mention customer service, year contract and local channels. DISH Network ranks 26th among Satellite Television sites.

service
265
value
257
shipping
136
returns
152
quality
220