Distinctive Gem

Storytime: I initially purchased two of the Takara lab grown diamonds(due to their AGS ideal optics) online to have made in to earrings, unfortunately the diamonds I purchased had already been sold. Johnathan was quick to reach out to me to let me know of the error, and offered to find me a matched pair with slightly better specs (and ideal optics) for the same price due to the inconvenience. It has been an amazing customer service experience, and I'm very excited for the finished product.

I was buying a diamond from US - I'm a private purchaser in Australia, and after reading a lot about the quality of this company's products and services, I decided to give them a go. The hic cup was with my delivery address, which caused problems to FedEx and Australian Border Force as I wanted it delivered to a jeweller of my choice to be set (instead of to my home address). When I notified Distinctive Gem of the "road-block" I had reached, they went out of their way to ensure that the overseas purchase experience went smoothly, even having regard to the difference in time zones etc. I highly recommend this vendor thankyou for helping me.

I worked with Jonathan for an anniversary ring upgrade & both myself and my husband are blown away with the ring. I wanted an oval, but was concerned about a bowtie, after some research I reached out to Jonathan to inquire about the Elyque. If you want a perfect cut oval, the Elyque is the way to go. It is perfection.

Overall, Jonathan is extremely knowledgeable, has unlimited patience, excellent communication, & is great to work with. He answered all questions I had & wasn't pushy. He asked about overall budget early in the process and was conscious of it throughout. I ended up getting both the diamond & setting from Jon & the total ring came out to be ~$100 over budget, however, it is worth every single penny. I truly feel like I got the best ring my budget allowed.

I went and purchased a 18K gold pendant for my son from here as I was recommended to it and it was priced right, arrived super fast and is beautiful. I'm a time where religion is not believed by some, I bought a religious pendant for my son in the ARMY for his birthday. It is beautiful and worth every penny and more. Don't waste your time on Amazon or other websites that are big and sell bulk. I will always buy my jewelry from here from now on. My ex wife had a friend who owned a jewelry store and o bought her ring there way back in 1998. I believe he ripped me off, and we were not very pleased. I know the owners are a well respected, charity giving couple as well through the recommendation. You want the best at a VERY FAIR price? This is where you should buy your jewelry. THANK YOU DISTINCTIVE GEM!

I'm writing this review while looking at my brand new, absolutely stunning 4ct emerald cut -- which I purchased sight unseen (!) on Jonathan's recommendation.

I could not be happier with this purchase and Jon's thorough analysis and assessment on clarity, color, and cut were right on the money and invaluable in making the decision to purchase this stone. Shopping for fancy shapes is especially difficult, and before starting this process I knew that I only wanted a stone that was up to Jon's very high standards. He has a wealth of experience and knowledge when it comes to evaluating diamonds, and I HIGHLY recommend that all future purchasers take advantage of his expertise. Seriously, you would be crazy not to!

So just in case it wasn't clear, in summary I cannot recommend Jon enough and THANK YOU for my gorgeous, one of a kind forever diamond!