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Distinctive Gem

Overview

Distinctive Gem has a rating of 5 stars from 154 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Distinctive Gem most frequently mention customer service, engagement ring and final product. Distinctive Gem ranks 7th among Diamond sites.

service
15
value
11
shipping
11
returns
2
quality
11

Instant Feedback

43 reviews
+14
How would you rate Distinctive Gem?
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Wisconsin
1 review
0 helpful votes
Follow Emily L.
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Beautiful Stone - Long Wait
December 8, 2022

I was excited to get a diamond to replace the one I had lost with my wedding set. I placed the order on July 19,2022. I inquired about my order each month until I got my stone on November 9,2022. I hadn't expected the stone to take so long to be shipped. Jonathan Weingarten was awesome with me when I explained my frustration and hesitancy to accept my order - the stone was larger than I had ordered, making it impossible to set it in the setting I had purchased for my order. Jonathan had the stone set into a Tiffany-style solitaire setting for me to wear until I find my diamond it's permanent setting. The stone, a transitional cut, lab-grown diamond is absolutely beautiful. I am thrilled with the stone. The current setting's profile is a little tall/high for me, but it works for now. Jonathan also offered to do the CAD design for a new wedding ring for me free of charge. It's nice to know that is an option when that time comes.

Date of experience: December 8, 2022
Virginia
2 reviews
1 helpful vote
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I am so very happy and impressed with my purchase from Jonathan. He is the most kind and communicative vendor I have worked with. I ordered a Moissanite AVR and it is as stunning as I knew it would be.
I couldn't be happier with my purchase or the customer service service I received.
Thank you Jonathan!

Date of experience: November 30, 2018
California
1 review
0 helpful votes
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Amazing service & gems
July 1, 2023

Jonathan is extremely knowledgable, patient, and responsive. He and Vicki are fantastic to work with. Jonathan not only provided detailed analysis and insight about the nuances of cuts, but also made videos to show the differences. The stones he cherrypicks are the best of the best!

Date of experience: July 1, 2023
Oklahoma
1 review
6 helpful votes
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Working with Jonathan on a custom ring was a delight. He patiently walked me through the process and provided detailed renderings along the way. We will definitely purchase from August Vintage again.

Date of experience: March 15, 2019
California
1 review
0 helpful votes
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Great experience with Distinctive Gem
December 22, 2022

Found a beautiful design made by Caysie Van Bebber and saw tremendous testimonials for distinctive gem online. Sure enough, everything came out to be as good as advertised. Jonathan remained in constant communication with us through the whole process and gave us great transparency and advice. Him, CVB, and all people involved in Distinctive Gem rushed to make sure the ring was received by me well before Christmas in spite of my ordering very late. Couldn't be happier, I saw lots of nice sites online for engagement rings, but what especially stood out working with Distinctive Gem was that it felt like I had extra people in my corner helping me through the process at every step and equally excited as me in making sure we get the ring we want.

Date of experience: December 22, 2022
New York
2 reviews
0 helpful votes
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Beautiful People, Beautiful Gems
February 10, 2024

I was assisted at every step in purchasing my diamond. The descriptions were detailed, the GIA report was helpful, and when I reached out with questions the team was personable and made it an amazing experience. The old European cut they produce is spectacular, cut is exquisite, absolutely knock out, one of a kind, gorgeous. The purchase was easy, they fallowed up on shipping to make sure I got EXACTLY what I paid for. Thank you to DistinctiveGem for making my Fiancé's ring as beautiful as it could ever be.

Date of experience: February 10, 2024
California
2 reviews
0 helpful votes
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Absolutely Fabulous Distinctive Moissanite!
October 10, 2023

I love my the gorgeous Distinctive Moissanite Heritage Vintage Emerald Cut. It's so beautiful it can be distracting! So happy with the AV service. Thank you!

Date of experience: October 10, 2023
California
1 review
0 helpful votes
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0.9 AVR OEC! Insane!
February 16, 2020

Love love my 0.9 carat AVR OEC and custom rose gold setting! A joy to work with from beginning and idea-forming to CAD to finished product on hand. One day, I want a huge AVOEC. For now, I'll enjoy my O VS2 and all her flowery goodness. She so clean and perfect for my needs. Thank you Rhino, you sure know how to make a girls dreams come true.

Date of experience: February 16, 2020
Hong Kong
1 review
6 helpful votes
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The webpage is in general user friendly. I think it will be even easier for me if I can refine my search in order to separate lab-grown and genuine diamonds under each stone-shape category.

Date of experience: March 28, 2019
New York
1 review
0 helpful votes
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Heart pendant
April 13, 2023

Another fantastic experience with Distinctive Gem! Jonathan found a dream stone - bigger than I thought I could afford - and did an exquisite setting. It was fast, highly customizable, and easy.

Date of experience: April 13, 2023