• DMV

DMV

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Overview

DMV has a rating of 1.7 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DMV most frequently mention customer service problems. DMV ranks 28th among Drivers License sites.

  • Service
    26
  • Value
    15
  • Shipping
    8
  • Returns
    10
  • Quality
    15
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
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How would you rate DMV?
Top Positive Review

“Excellent Pittsburg DMV Service”

Mark Z.
6/25/23

I had an appointment and had completed the online paperwork prior to arrival. Although the place looked like a third world country flea market, the service was quick and courteous. For all the complainers, do your upfront application, bring correct documents and be respectful. Easy.

Top Critical Review

“Online Appointment”

Paulette R.
9/23/24

I think it is a disgrace since the pandemic you people are having consumers to now go online just to come get a duplicate of a lost driver's license. Close locations you have to wait a WHOLE MONTH to get in so COME ON what are we doing? I need to rent a U-Haul and I can't because they require your license so this online appt is garbage and please go back to just walking in because I had to get my kids to help me try and schedule. If I could I will rate this service a MINUS ONE.

Reviews (80)

Rating

Timeframe

Other

Thumbnail of user michaely873
New Jersey
1 review
1 helpful vote
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October 17th, 2022

I've been to the DMV on several occasions now and they continue to be sloppy, mixed up and appear not make any sense at all. Their personnel are the some of the worst people I've ever talked to my entire life and do not help in any fashion at all. Concerning the test format for attaining the CDL (which is why I've been going to the DMV), it is administered horribly and needs to be revised due to several facts, one in particular that you can only answer one question at a time through a touch screen computer (this is how they've been testing for the past two years). There are no barriers between computers, so you are sitting next to a person who can practically see your computer screen, making matters worse by creating a sense of uncomfortableness. On another note, I don't even want to know why they have armed security guards throughout each facility in New Jersey, because that just made me laugh again. Who wakes up in the morning and says to themselves - 'I think I'll rob the DMV today'. The security guards have no manners, are thugs and do not belong in a test-taking building. They need to be removed as soon as possible to relieve some of the stress of actually already going to DMV in the first place. Not only do they all not think in an intelligent manner - security and the ones behind the desks - their attitudes are piss-poor and need to be checked - BIG TIME! If you represent the state government, you're supposed to ensure that people who arrive at the DMV are taken care of, not harassed or especially belittled by a less intelligent human being. I'm a Rutgers University graduate and I can tell you that the DMV is not an organized government entity - the attire of their workers and the environment doesn't reflect the simple phrase of being professional. Get it right DMV!

Tip for consumers:
N/A.

Products used:
CDL.

Service
Value
Returns
Quality
Thumbnail of user samanthas191
California
2 reviews
11 helpful votes
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April 30th, 2018

So me and my best friend my girl rach were heading down to the bar and rach was like "OmG i need a license " and so we all headed down to the DMV and they we were like SO shocked becaus ewas DMV was all "WE ARE ONLINE NOW ASTOP COMING" SO RACH downloaded this App opened this site and printed her liense! It was sooo amazing wordds cannot describe how easyQ!

Thumbnail of user katec1
California
2 reviews
12 helpful votes
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July 9th, 2009

I cannot believe I'm saying this, but I think it's easier and faster to just go to the DMV in person.

Thumbnail of user mikek32
Canada
1 review
3 helpful votes
  • Send Message
August 23rd, 2012

Great site, way better for finding dmv info than my state government's site

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About the business

DMV.com saves you time and headaches at the local DMV. Guide for vehicle registration, driver? ۪s license, practice test, Department of Motor Vehicle issues and more.

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