DMV

I've had to re-register my account two times over the years. However, when I go to the site it does not recognize me. I'm sure my name has not changed, my date of birth has not changed, and my social security number has not changed.
Today it didn't recognize me again... Of course.
So I thought I would just call and let them know that my vehicle had been sold. The first agent came on after about 10 minutes. Asking me a few questions and then said she's got the proper agent and transferred me. So far I've been waiting 12 minutes on this extension.
The only good thing I can say, is that he gave me time to write a review.
I hope my tax dollars can do a better job than this in the future.

Applying for a new license after mine expired during the pandemic, I scheduled my driving test. I was sent an email less than an hour before my appointment telling me that I had to complete and online video (impact course) before my appointment. The lady then told me it was 2 hrs long and when I told her I didn't even get the email 2 hrs before, she gave me a "sorry about your luck" look and told me I would have to reschedule my appointment... it is a good thing these people aren't trusted with something WAY more complicated like food preparation. Judging from their skills and work ethic, I'd be scared to eat at their business. Good job Palestine DMV, I will go out of my way to use any other DMV office now.

Here I sit 30 minutes after my customer was supposed to take their drive test because the appointment maker didn't follow protocol and the only person who could give this specific test is on vacation. Why can't the DMV get their act together

The dmv is useless I've gone once they told me that if that not what your appointment for what you requested you can't do it along with being rood to me about also tired of them telling me everything requires an appointment for simple $#*! also took 4 weeks and $50 worth of faxing and mail them papers the people don't want take any time out of there day to help someone

I had an appointment and had completed the online paperwork prior to arrival. Although the place looked like a third world country flea market, the service was quick and courteous. For all the complainers, do your upfront application, bring correct documents and be respectful. Easy.

Went to Florida DMV in May. Very busy but in and out in 15 minutes. I'm at NY DMV now. George Urban Blvd. Location. Must see customer service before being assigned to 1 of 15 windows. 5 windows have people. All five are waiting for 23 people to make it through customer service. There is only one person at customer service. There is no one through yet. Two of the more knowledgeable workers (waiting for people to get through customer service) look at each other then back at us and decide to take action. They grab their smokes and head outside.

I don't know what they're doing to my driver license. I haven't received it the first time when my driver license was going to expired in march 7 2020 but i took Pic and i paid $35 on November 2019 in Fremont dmv but it was misplaced so i paid it again online on November 10 2020 but i still didn't receive it and i called their customer service but first they said someone will be with you in next 2 minutes but they put me on hold for almost 40 minutes.
I don't know what's wrong with them and why they're delaying my driver license because i really need it for to apply for driving job.

We walked into a less than busy DMV after the adoption of our grandson. We were given an appointment for 3 weeks and a day after that. It caused all kinds of problems with his pharmacy, banking, and several other legal issues. The wait was completely unreasonable and uncalled for.

I sent an email to dmv.com asking a question about registering a vehicle in Florida. I sent it because there was in invitation to ask questions for more information. They sent me back an immediate response of "go to florida" exactly as I typed it, no capital letters, no punctuation. Just this snarky, wise $#*! answer. Very unprofessional, and I would no recommend using this website for anything.

All of the information is outdated - nothing but a damaging website that should be taken down. They can't even get correct locations for the state DMVs. Just go to your state's DMV website and do not waste your time with this one.

I had the most frustrating experience with this office. When we arrived, the line had more than 30 people waiting in the line. We waited for over an hour, yet not one staff showed up to explain the reason for not opening the office. It clearly demonstrates lack of professionalism. I hate to leave negative comments over such an incident. All of patrons had busy schedules, and we really needed to be at DMV today. The online appointments were booked toll Aprill.

I went there to get a knowledge test, they said there are no available computers and they are very busy. The next day i found an appointment, there were 10 free computers, no people. Questions in the tests are pointless, all they do is as difficult as they can.

Useless agency - rude people!
People wake up let's vote them out!

I ordered the Study Guide, Practice Test and Cheat Sheet (most used questions on DMV test) and the Test does not work properly. There is no way to gauge whether you are doing well or failing. I tried to contact DMV.com at their "CONTACT US" link and he phone number will not be answered. 24 hrs a day, its recording will you that due to high call volume that they cannot answer your call, they further tell you to use the email address instead. Of course I am not getting a reply from them on the email either. Anyway being scammed out of approx $60. Dollars is a lesson learned. Read reviews before you pay for any service on line. All the reviews I saw today were the lowest. Had I read them before I paid, I would not have used their services.

I went to the motor vehicles in Elizabeth New Jersey. To register my vehicle and they don't do that so they tell you three addresses real fast and quick but where to go. Then they point you to the wall or barcode a website to register your vehicle. The problem is some people are not computer friendly.
So I call motor vehicles in Elizabeth North and for somebody to call you it'll take 2 to 3 hours to call you back maybe next day. They should make things real simple to use on the website so anybody can use it and they should have an address ring on the wall that you could take a pic of where to go to register your car. It's so much easier

I came into the DMV on Nacogdoches Road to get a replacement title Sondra helped me this afternoon and she was absolutely amazing very kind and explained everything to me. I had come in this morning with an appointment and the woman that talked to me was just absolutely rude. She acted disgusted that I would ask her a question and basically just shove my papers back at me I had to come back this afternoon and luckily Sandra helped me and she was just wonderful. I can't say enough good things about her. It was really nice after the experience this morning. Need more customer service people like Sandra and less like the person that helped me this morning

There was nobody working most of the counters and this is disturbing to me because of how high my taxes are the people at the dmv need to pull themselves together I don't give them my tax dollars so I can spend 3 hours in the dmv the lines are extremely long and don't move at all

I paid $30 to receive a bogus report that told me there wasn't anything list on my driving record. I wasn't looking up my driving record to see if there was anything on it or not, I was looking up my report to verify the date that a specific incident had occurred. TOTAL SCAM stay away and warn as many others as you can.

*EDIT*
They did refund me the money I had paid after some back and forth emails along with the proof of my driving record from dmv.us.org. I would still suggest that you use dmv.us.org. Much more reliable and price was only $1 for for my record.

I had such an amazing experience with the driving instructor Mikey. He was very nice and a great teacher. He had great advice and made me far less nervous than how I started out. I wasn't a huge fan of the lines and the long wait. Other than that, getting my license was easy and simple.

I would like to express my gratitude and appreciation to Glendale DMV manager Narine, for her care and support with resolving my issue with vehicle registration.
She is very kind, responsive, knowledgeable person with care responsiveness to all citizen's problem and needs to get resolved and done. Great Many Thanks and Appreciations!

Went to my local DMV in Nags Head NC to get my license renewed today. Branch the dmv worker totally made my day. Me being disabled and my wife of 20 years leaving me rather recently it was a breath of fresh air to deal with Branch and how caring, understanding, the conversation she gave me and having the utmost professional attitude and attention to me really did make my day if not whole week. She could tell and understood I was down on my luck coming in with my walker struggling to get to her work area and huge cut across my leg from stitches that just got taking out day prior. And she made me feel like I was the most important person in her world. She even helped me in ways you would never expect from a DMV worker. As I walked in a younger gentleman and his girlfriend or wife had stated that he to so appreciate her for her help with him as well and said that not all super hero's wear capes. Well I fully understand why he made that comment. Branch my local DMV clerk at the Nags Head office truly is a hero that doesn't wear a cape. I pray that nothing but good things come to her and her family for the kindness, caring and as said the conversation and professional she showed me. Wish could tell you all that she did to help me but it will be something I will never forget. Branch truly is a great person and wish her nothing but the best. We are very lucky to have her working at our local branch here at Nags Head Outer Banks NC

I would like to recognize Jose Solano, #11, Bridgeport Motor Vehicles, Sylvan Avenue. His manner was nothing short of professionalism. He was so accurate, friendly and right to the point in completing my transaction - can't believe how quick he was. It was a pleasure to do business with the Motor Vehicle Department, we need more Jose Solano's! Thank you,

Diane Freddino

Very helpful the waiting time was short clean office I would recommend this office to my friends and family

I had Eric as my examiner, he is very thorough, very helpful, friendly and excellent character. I highly recommend him