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DODuae.com has a rating of 2.2 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DODuae.com most frequently mention customer service, and bad quality problems. DODuae.com ranks 47th among Wholesale Clothing sites.
Best quality for reasonable prices. Looks exactly same as pics. They packed my stuff in a box to protect it from any damages and was in a perfect condition. Very professional and well organized team. Wish u all the best and will continue shopping!
From 7 items I bought, maybe 1 could be used. Very poor quality, photos on website is not matching with reality, colors are totally different. Was requested blouse size S and received XXL. There is no any chance to return the product. As per policy of the company its not acceptable, if you purchase items from sale or promotion. Even you can't return the item if size doesn't fit you. But it's not fault of the customer that you are cheaters. Never ever deal with this website.
Its so amazing. Service is personalized if you need assistance they are on point. The quality is amazing and even though they say delivery is two to three days, dont be surprised if you get it before.
They really came through for me and i cant wait to put through my next order... Thanks a lot guys. Will definitely be shopping twice a month.
Best for discount shopping online, I have made 16 order so far very reliable and wholesale price products. Not bad for marketplace fast for refund and reply from seller is fast. No communication error. Only bad so far is too many thing to shop lots of assortment if you know how to find your ways.
Tip for consumers:
Always give your full address and nearest landmark like famous place !!!
Dear buyer, thank you very much for the feedback. Welcome again to our store.
DodUae is the one and only online shop I can trust the most. I've been ordered many times from there shop and yes I'm satisfied on their items.So that I'm giving 5 stars for DodUae!
Indeed.The best online shop ever!
Dear buyer. We love your contribution in our business. And thank you very much for the positive feedback.
Please stay away from DODUAE. I have had a bad experience recently, I ordered a dress which was nothing like the picture on their website, as I was travelling soon did not have the time to shop for another dress. I requested them repeatedly to replace the dress before my travel which they refused. Their customer service person reads out of a script and is not keen on helping and to add to the agony they don't refund you the money forcing you to buy another product for which you have another AED 15 in delivery charges! Please stay away from this site if you don't want your money to be wasted.
Dear buyer. We are very sorry that you face issue with your purchase with us. we love to hair from our customer if they have any complaint or issue. However, i try to find out your order issue. You place an order of (25 AED) on our website on (19 Aug 2017 11:40:24 PM) and we do our best and delivered the order to your door step on (21/08/2017 10:22 AM). And on (21 Aug 2017 6:38 PM) you talk to one of our agent for the replacement. We replace if the customer has any problem with the item. But first, we receive the old item and then we replace the new item which is general practice every where. But on 22/08/17 you come here and leave a bad customer service reviews,
We are always available on phone and WhatsApp to help you. And we love to help you.
Hope you understand, thank you
Thank you so much for your great service, it's my first time dealing with you and I loved it... I loved your service you're professional... each step you make you keep your client on loop by sending emails and SMS everything is easy to order and with good quality and prices and within a good time frame that suites the client... I just wanted to thank you for such a good service I'll definitely keep shopping from you guys :) ... Good Job :)
Hi there,
Good day.
What I can say is that I am much satisfied of what I purchased.
I ordered twice in this shop online and I'm wanting to do it more. More orders from me DODuae. Expect it coz you made me happy.
I love the shoes and wallet I bought from you. And guess what? My colleague who saw it love it even more and want to order too.
God bless to your team and keep the quality of all your items.
Good job guys!
I was trying to order sent the details on WhatsApp the sales consultant was not even taking things to detail yet I wrote everything down... he/she is very rude and up being ignored and not getting answers or even being assisted to make matters worse. I had tried to order two weeks before and got bad response then I tried again only to end up being ignored. Now that I have placed an order they have emailed me an invoice that is charging VAT on the app it says prices include VAT
Purchase items for over 350 aed... quality is horrible, a table cover that is thinner than a paper, women bags made of rubber instead of cloth,... etc and worst part is after sales service and return policy... do yourself a favor and read their return policy before ordering... just terrible
Amazing customer service and very smooth. Whats on their pictures is the same when you recieve it and everything fits, and the best thing is that the delivery comes in time. No negative comment what so ever.
Dear buyer. We try our best to make happy every single customer. And we are continuously trying our best to improve more. Thank you very much for the positive feedback.
I bought 4 dresses from this online company, the products I received were the worst of the quality.
Initially, it was told to me that it is a complete return and now instead of telling to buy something else from the site, with such bad quality why will I buy something?
The picture is shown and the product received are two different things.
Company policy shouldn't be to cheat people.
First time to order online with Doduae unfortunately it's really not a good experience. Recieved an item (bag set of 3) but 1 pouch is missing called and informed the issue. They send and collect it for replacement unfortunately same issue they deliver again the item and alas! Same problem 1 pouch is missing. They could have avoided the issue if they checked the item before sending it. The only thing I can compliment is how the call service agent handle my call she is so helpful and composed during my call. Thanks to Kia for being professional and I may say that the delivery is fast. But they have to send the complete item.
The clothes weren't the way they were in the pictures, they were very poor quality, the materials are completely different as to what they were in the picture and description, the sizes and also the colors were completely different as well, the worst i have seen thus far.
The customer service was no help!
Tip for consumers:
Don't use this app its trash!!
I will start by commending DOD for their quick and smooth transaction processes that I encountered. However the sadest part was when on my second order I discovered the items on the site were totally different from what I received... the difference was so saddening because the items on the site have a clothing label yet what you receive seems like some items that were 'back street' tailored and sold.
The customer care lady was clear to say that the items do come from China so they must be employing the cheapest level of labour to do their job. I was purchasing this items to sell but they would be quite an embarrassment to my brand... I had to return half of them.
For me... DODuae NEVER AGAIN thank you.
Very bad service.
I have ordered from this site the product delivered was not upto the mark. So requested for the refund. The delivery guy came n took the products which was for refund and informed that the refund will be crefited to doduae account with in 15days. Its been a month and not got the refund yet when i contacted the cm service i was informed that the they have misplaced my order which nun of my business so the refund didnt take place. The agent names sandy told she l get back to me with in two days its been 2 weeks body reverted back.
This is how u treat the cm?
Dont you have ethics of customer service?
Worst service i have ever had.
Thanks sooooo much DOD. Processing of my order was really quick and convenient! I keep on receiving calls as to where my orders were. Everyone was keeping tabs of my order. And as for the quality and packaging, I ohhhhh sooooo looooooove them!. Im really delighted and excited to wear them! More power guys!
Satisfied customer here!. I was amazed, not even 24hrs yet. I placed order late in the afternoon yesterday and got my parcel this very morning!. I love the quality! Same as shown in the picture! Keep it up guys!
Thank you very much for the positive feedback.
Worst online experience ever. Pathetic customer service. Worst stuff. May be getting it from china n selling the crap in uae market and making a fool out of ppl.
Terrible quality of products at very high prices almost like theft, they mislead you with different pictures on the website and fake deals overall please never buy from this website.
They are attracting you by prices. But what is the benefit if you will buy something then you Feel embarrassed when wearing it because it's looking cheap and very low quality.
Tip for consumers:
Not recommended
Dear buyer. Thank you very much for your review. We appreciate it. However, we do our best to deliver best quality and worth to money product.
Yes, we don't compare our quality with big brands. But the price we offer we 100% sure its worth to the product we sale.
Hope you understand. Thank you
After ordering someone used my card and I think it is a hacker. Shame really to steel from people! Kindly be aware and don't put your bank card details
I always purchase the things from them but this time I'm so disappointed bcoz of their courier service.on the first day I waited him till 5pm to call me but he called me around 7pm I was in work.he sent me message in whatsapp confirming that he have my parcel.photo below is out Convo.it means we as a client or customer cannot demand for the timing of the delivery of our parcel.we have to depend on the courier availability?and take bote I inform him the day before the 2nd day he suppose to deliver it...
Very bad experience products are not matching photos very poor quality and they r sneaky, they don't want to refund money be aware when dealing with them
When I received the items I want to return immediately very bad quality of items are damage I really don't expect that I wasted my 156 DHS for this quality of items that I received. Please help me on how I can return my items as it was damage and get my money back...
Tip for consumers:
Don't but at DODuae their items is different on what is posted in the site.
Products used:
No items was pass to use
Worst experience ever.
I ordered from doduae. I ordered 2XL, size, and when I got it, it was XXL, which was not fitting me at all. I wanted to return 3 dresses of 2 orders, that I placed, and they told me, their return service is within 3 days only, so I could return only from my last order. Their next question was if the plastic is still available. For a plastic cover, the customer service representative gave me so much explaination, and she told me, while returning, if the plastic cover, is not available, there is an additional cover. The representative was so rude as well. Her attitude was totally, horrible and she does not know to treat the customers well. I dont have the plastic cover, and I just paid, 22dhs for the dresses so, if I need to pay an additional charge, just becuase the plastic is unavailable, I better keep them for myself. Really really horrible. Totally Disappointed.
Tip for consumers:
PLEASE STAY AWAY!!!!
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Online Shopping in Dubai UAE with wholesale price for Women Handbags, Dresses, Lingerie, Corset, Jewelry and Watches Buy Now from DOD UAE and Cash on Delivery.
Thank you very much for the positive feedback. And welcome again to our website.