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DODuae.com has a rating of 2.2 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DODuae.com most frequently mention customer service, and bad quality problems. DODuae.com ranks 47th among Wholesale Clothing sites.
Best quality for reasonable prices. Looks exactly same as pics. They packed my stuff in a box to protect it from any damages and was in a perfect condition. Very professional and well organized team. Wish u all the best and will continue shopping!
From 7 items I bought, maybe 1 could be used. Very poor quality, photos on website is not matching with reality, colors are totally different. Was requested blouse size S and received XXL. There is no any chance to return the product. As per policy of the company its not acceptable, if you purchase items from sale or promotion. Even you can't return the item if size doesn't fit you. But it's not fault of the customer that you are cheaters. Never ever deal with this website.
I have been ordering from this website for a while. And in every order there were problems. Either wrong item, wrong size or missing items. When I tried to contact them for return. They asked me to call different number or what's app to this that number. I sent messages through what's app but nobody read even though the status is online. Sometime I waited for 2 weeks for response or I have to make a call to get it done.
Since I was not satisfied with the service but why kept ordering? Because when they give you refund they won't pay you cash but they will deposit this credit to you user account. Means you can only use this credit to buy for the next order. (That's why it keeps going on and on)
I made a call today after nobody read my message after 4 days. The first response from customer support was "again!" I was very disappointed. He said mam you have been returning the last order as well as the one before. I explained the reason why I returned which was the mistake from the seller that mixed the order. I do not want to order anymore but they don't pay to the bank account?
One of the reason you might need to consider is that the price is cheap but at the same time the quality is really bad. Mostly clothes I received are different from photo in the website. The size indicate in the website are not accurate at all.
Overall, bad experience.
I am disappointed. Worst service ever... the quality is too bad. Bad experience... I regret I order this online. Bad bad bad bad bad bad bad bad bad bad bad bad bad bad...
I have been trying to reach since 2 days I ordered 2 dresses and 1 was already torn this is so bad that ordering new dress and paying so much of amount and giving these kind of service and even 1 dress I ordered medium and they delivered it LARGE
At first i was so hesitant to order clothes online but felt so happy that i tried and loved the clothes i ordered from doduae. It took only two working days to get my order. Thanks doduae!
Never buy anything from them they took my money damaged my feet because of a wrong size of a shoe above that all they refunded me wrong amount and charged me for return fees.
Very nice I have ordered several times from this online shop, At first, i was so hesitant to order clothes online but felt so happy that I tried and loved the clothes I ordered from doduae the delivery was so fast Overall, average quality but the customer service was decent.
This is the worst I've ever experienced!
Products? Very cheap materials and it just looks horrible.
Customer Service? Very UNRELIABLE. Customers have to ring them 100x first before somebody will pick up your call. They will promise to get back to you "tomorrow" and after 2 weeks of waiting you call them again and still they don't do anything when all I want is to change the size for some items since small are not the same small at all in this place. The lady who answered me, told me again the same scripted lines they are saying every time you call them. She gave me the number of i don't know that warehouse man and told me to deal with him whatever I want to change, what? Why I should be the one to talk your warehouse man? And finally after one month of waiting I still don't touch the items I purchased with them. By the way, I purchased nearly 20 items on my first order and planning to buy more, but after what I had experienced with them? NEVER I've learned my lesson.#doduae #MyDubai #uae #cheap #crap
Dear buyer, we are very sorry for the problem happened with you. However now we improve our customer service now. You can call 065562505. And for sure will help you. We appreciate your comment. Hope you understand. Thank you
DoD is a very good site having very competitive prices, good quality products, very helpful and friendly aftersales staff and quick delivery within a day or two, what else you need
HORRIBLE QUALITY OF CLOTHES / THEY DONOT KNOW WHAT IS M L SIZE / NO PROPER SIZE THEY GIVEN
SUCH A DISGUSTING SITE / I DONOT WANT TO GIVE EVEN 1 STAR / THEY DESERVE 0 / POOR QUALITY THEY ARE PROVIDING TO CUSTOMER / ALL MY DRESES CAME WITH POOR QUALITY /STUPID SIZE AND COLOUR DIFFERENCE/ HATING DODUAE
WORST EXPERINCE OF MY LIFE
PLS FIX YOUR STUPID SERVICE OR CLOSE IT
I have a bad experience with this website I was purchased 5 items all item's quality are cheap and 3rd class don't trust on this website and he doesn't have a return and refund policy
So far so good. Love their packaging, fast delivery and dresses are all cute, and well fitted to me, i like the ribbon sandals so much people noticed that its cute and unique. I had the red one and im getting another one but diff color. All dresses are so cool and yes it might be cheap compare to other online shop but i think they have nice designs, and I am satisfied so far and i just placed more items today. I hope they give us some complimentary or free items if its above 300aed. I recommended this online shop to my friends because they all noticed that I wear nice OOTD, office and outside :) I guess people who made bad comments here do not checked the sizes very carefully before ordering, because before i confirmed all my order I used tape measure not to have conflicts and check every pictures if its ok or not, this is the great way of checking and ordering online as I cant see how it really looks like in person so be a smart buyer I would say. However no matter how cheap, low quality, nice or branded and expensive we all are wearing, its not about the price but its all about how you wear and carry them through your real personality. Thank you DodUAE. Im lovin; it! I hope I wont get disappointed for my next purchased lol coz i spent more than 300aed and today is my 2nd time.
We love your detail review and positive feedback with real understanding. Thank you very much. And welcome again.
I bought 3 dresses out of curiosity, i was wondering if one can actually buy any good piece of clothing at AED 50!? I thought not and I was right. First dress came in in M size but it looked like L on me. Stitching was of a very bad quality, materials are cheap. I wore it, I had a good laugh and ordered two more. Second dress looked very good on the image in reality if came as piece if table cloth made of cellophane, formless and something that I wouldn't risk to ware even on deserted planet. The third dress came in looking ok but it was 70 cm long instead of 8o advertised and thus was too short to ware.
The turn around in time and customer services was ok. But lets be honest, would you expect anything more than that when you pay 50 Dhs? These dresses are done exactly for these money. If you dress at least in some sort of zara than don't shop online and Douae is definitely not your choice.
As someone spend effort and time making these cloths and there are lots of people who dont have even that, I returned my dresses back to seller so they can re-sell it. Refund by the way can only be done in the store credit form which I am not about to use.
Dear buyer. We apologise for the problem happened with your orders. We totally agree with your comments. Our aim to offer low price fashion item to our customers. However sometime we get wrong size chart from our supplier which cause this kind of problem we are working on that to make sure every single dress list exact size on our website. Hope you understand. And thank you for the comments.
I ordered a bag on July 11th. Got it after 2 days but it was not of good quality, the zip was damaged.It was difficult to pull at certain point. If a new bag has dat issue will any of us buy that? Their executives are saying that when they tried it was okay.
Then i returned it and they took the shipping charge from me. Again i ordered another bag this time the size mentioned on website was 30 cm length and 36 cm height, but what i got was of 19 and 18 cm each. A very small bag. Again i had to contact them and return the product. In total i lost 30.35 aed just for shipping and in return i got nothing.
I lost my time, entire plan to give a gift to my friend spoiled. I have to spent tme chatting with customer care as they say they can only give d money back to wallet. So we are forced to order again and for every returns they will take your money. Like that they will get all the money and u get nothing!
I even got a call at 11.00 pm to confirm pick up of a product which i wanted to return. I have never heard of logistics team calling in midnight. But they claimed that they are calling from other country. But the number was from UAE.
I have spent a lot of time in communicating with them and got a refund of one time shipping charge. Now i am trying to get back the shipping charge for 2nd time as well. Because we are not supposed to pay shipping charges for things that we did not buy. Their policies are not good. I even doubt whether they are doing things in the proper manner or not.
Tip for consumers:
Always recheck and recheck the size of Handbags. They are mentioning wrong measurements! Order only if u r sure that u wont have to return it. If u r ready to pay shipping charges every time you are returning a product.
Think 10 times before you order from this site! Very bad service! Better u go to the malls and find good service and good products.
Ordering online is somewhat complicated when customer thought she got a good purchase & got bad one.
Very good quality on the product & service
Will hope to do more online shopping with u
Very fast delivery
Thank you very much for the positive feedback.
I am absolutely satisfied of your items and the delivery is amazing,, no need to wait for ages to receive.
Thank you very much for the positive feedback.
Excellent all products are good... it was all fitted n exact to me... that's y... I love ordering in dod
Thank you very much of the positive feedback.
I ordered Silver high temperature resistant oil proof table decoration. But that is not sticking anywhere and its not heat resistant also.
The products are of very poor quality. Will not suggest DODUAE to anyone. Products rcvd is no where close to what has been mentioned in their website
DoDUae is transparent. What a team! High quality goods with fast delivery. DoDUae u guys are doing a great job. Keep it up.
Premium Quality items and very cheap product they are offering. Thanks dod i will order again <3 <3 <3
Tip for consumers:
best online shop in UAE
Products used:
dresses
Replacement / Cancellation charges AED 15 for each item. Never recommend any one.No prompt service, no quality for goods.
I got my order in just one day and I'm very much satisfied with the products and with their kind of services.
Dear buyer. Thank you very much for your positive feedback. And welcome back.
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Online Shopping in Dubai UAE with wholesale price for Women Handbags, Dresses, Lingerie, Corset, Jewelry and Watches Buy Now from DOD UAE and Cash on Delivery.
Dear buyer, we are really sorry for the problem happened with you. We offer low price fashion item to our customers. If you are not satisfied from our products no problem. Its your right to like or don't like our product. Sometimes we also can not understand to judge the item. Becuse for the same item 2 customer give us deferent feedback. The same item so many people like and buy. But sometimes one or 3 customers don't like it. But we respect customer revews. Abut the return. We return damaged or wrong product without any shipping cost. Payment return in cash we don't have this policy. In all UAE if you are not satisfied from a product you buy in a big shopping centre or even from a big brand and you want to return back. The will not return you back cash, hope you understand and thank you for your feedback