Everytime I have a question or anything I feel like it's answered and dealt with in a very timely manner. One of the team members today respectfully showed me that I made a mistake but was very awesome about it. Big shout out to Grace and thank you so much for your help.
I will say the casino allows wins on smaller bets but as soon as you increase you will see the dealer start magically getting 21 on slop hands. I wanted to try it an see how if I kept increasing bets what would happen and sure enough the system started reading where I placed higher bets on 3 hands at a time. Save your money and do the sports betting the system cannot cheat your bets there. Stay away from the casino. Better chance going to real casino instead of allowing computer to drain your account.
These guys have been great with fast withdrawals etc, but this evening I was doing a live bet on a cbb game and the odds changed at 147.5, so I closed it and was going to try again and it was at 149.5 and it said I didn't have funds available by the time my 1000$ showed back up the live over was at 152.5, so instead of me needing 148 or 150 for the win. I needed 153. Total ended at 152.1000$ gone over some bs!
Well they don't write the laws about where you can bet from what location, but if you can't bet and you try to withdraw your money, THEY NEED to let you withdraw your money. NOWHERE on their site does it show the status of your withdrawal either; you have to dig for the email they sent. Not only that, but they don't sent you an email when they cancel your withdrawal. You have to stick with them and push. I'm still awaiting a response, wondering what happened to $xxxx. Xx so yeah. Can't
**Updated: they cancelled the withdraw to paypal and refunded it directly to the card without telling me****
Before today I would of gave them maybe a 4.I never write a bad review I would rather write a good one But I have to do this because I know what is right!
I opt into a promo I think it was a three day two level progressive promotional. It ended om 1/1/2024 they told me there were no such promo. Well I watched it for the days that I played it. I was only at the first level and it was stating at the top of this promo with the total of what was played plus what I have won so far. But they say there were no such promo. Other words I'm lying. My husband and I have been in business for a good 30 years. If we would say or treat our customers that way we wouldn't have a business.
I saw all the negative comments and stayed away. Boy was I Wrong! Won at 9:16pm eastern time and processed at 9:17 and confirmed at 9:17. In my Bank at 2:22am. Wow
Finally catching up to Fanduel technology and when they do lights out. Good company strong customer service. Always there for you
You will never win better off burning your money. But the sad part is these are supposed to be regulated what a joke But idiots like myself continue to donate our hard earned money to these $#*!s and then they wonder why people go postal. This is just legal way of robbing people and if you complain they will say your just upset cause you lost. Like how do they get away with this. Everything in this world if it has to do with money it probably a scam. I hope they lose billions
Draftkings does not refund winnings ever they do not answer to anyone, they sent me fake tracking numbers, still no check but if you wanna deposit it's one second just don't win because you have no access to your own money
This site will freeze you're account if you start winning, they don't pay you the correct winnings, they will not withdraw your money back to you after your account is locked. Worst customer service ever. Go to Fanduel! No problem so far! Everyone who has had a bad experience with DRAFTKINGS should file a legal complaint!
They said I charged back money they accepted and then after I won they locked me out and accused me of theft?
How is that even remotely possible?
Thieves abs con artists all of them
My sister a lawyer looking into it for fraud
I bet on over 43.5 yards on d. Robinson. Then I went on with my day, checked after game and I lost even though he had 44 yards. Dk changed my bet as it was processing to 44.5. And now they won't fix it. All over $30 dollars. Attached is card I pick my bets from and follow to the T. I have had over ten conversations with draft kings with no solution. What a joke!
Customer service responds at an extremely slow rate, different person every time that has no background on your situation and does not resolve in a timely fashion. Use another service this place is brutal
I'm lucky to have time to play small potatoes poker but with my thousands of hands played there are obvious patterns in dealt cards being played. This isn't a random number generator service, nope there's greasing of the gears that spit out patterns you never see live.
DraftKings is absolutely horrible while playing live blackjack it kicks you off probably twice a day if you play frequently and they say it's due to checking location. Also customer service doesn't seem to care whatsoever.
Won $287.25 and accidentally sent that amount to them instead of withdrawing. Now they have $574.50 and won't send it back. I'd be happy to at least get 1/2 so I'm not out anything but they're crooks and don't pay!
They don't even deserve one star. My account has been locked up for almost a month. I have funds on deposit that I can't access. I've sent all documents possible to prove ID and ownership to no avail. As far as I'm concerned this casino is inferior to all the rest.
It's obvious that the games are fixed. New customers may win initially but the house will get all of their money back. I think a four year old makes the MLB odds because they are God awful and inaccurate. Casino gaming is obviously fixed. Fair and regulated my $#*!.
I play between 6 to 10 different sports apps with casinos and draftkings was a great app a few years back you could bet a game, double or triple or even make much more from the casino.I just looked at all my totals since I began whenever they became legal in PA, my draftkings account is by far the worst.most apps pay back close and if I'm down a couple of thousand on each, draftkings is 5xs higher...its just not a good app anymore and it's truly not going to payout on their casino games ever again..
Roster change last minute invalidated my entries no warning...they said they would not credit me after cancelling sometimes the may message you but the did not...games a rescheduled all the time and then the house takes it
DraftKings has a rating of 1.1 stars from 338 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DraftKings most frequently mention customer service, bank account and debit card. DraftKings ranks 43rd among Fantasy Sports sites.