DraftKings

First, I won on poker for 5k, they changed it to 15 dollars then blamed it on my internet, when the previous 100 games I never had that problem. Second I do alot of sports bets, everyone I have done says change odds when they update. I click the bottom it is yellow it places the bet, when after the odds changed I didn't want that bet. It submitted it anyways, and then they refused to work with me on it. They are not held accountable for there actions. Please run and use another betting service.

First. You will notice how you will feel absolutely $0 for a couple hundred spins... But after you list enough suddenly you got done winning spins. But never a big jackpot. Do you ask realize that's mathematically impossible!
2nd their financials are totally off. They say I only lost $3k last month. Even you actually look at my bank account I deposited $30k to DK. And withdrew $12k... IN THE END THEY GOT ASK THAT BACK TOO THEN AFTER I WENT THRU THE$12K EVERY SPIN WAS $0. IT IF THOUSANDS OF SPINS I MAY HAVE NOT $1 OR$2 A HALF A DOZEN TIMES. THOSE$100 SKINS WERE COMPLETELY GONE ASK THE SUDDEN. IT'S SO FIXED. FOR ME ANYWAY IT BECAME OBVIOUS.
#3 THEY LOCKED ME OUT NOW THAT MY BANK ACCOUNT IS EMPTY! I CAN'T EVEN TRY TO GET ANY OF IT BACK. But they probably think they did me a favor me. In reality I was just to the point I put so much money in wandering I may have hit a bit and they owed me a 150 bonus and a $100 bonus
#4. BE CAREFUL they will say your deposit didn't go thru so you do it again... More you look at your bank later and they got double it is your back and didn't tell you... Your first deposit actually did go thru. TERRIBLE!
I'M FACT IN TAKING IT DOWN TO 1 STAR.
Thank you for listening learn a lesson from me and keep your money! If all casinos are like this they should be outlawed!

Alls I can say is somebody has to start the process of holding Draftkings accountable for the outright blatant cheating and basically robbing people of there money plain and simple

This website is an absolute scam!

I had a horrendous experience with DraftKings.

In mid July 2024, I transferred a significant amount of money to them because they promoted a 20% bonus for every deposit up to 5000 CAD. This was my first time attempting to capitalize on a bonus from a gambling site.

After transferring the money, they flat out refused to give me the bonus, claiming they "didn't know" anything about the promotion. I sent them the link and a screenshot, but they still arrogantly denied me the bonus.

I was infuriated and immediately tried to withdraw my money.

Contacting their support was a nightmare—mostly automated responses, and nearly impossible to reach a real person.

When I finally did, my account was BLOCKED!

I contacted 13 or 14 different people over the past two weeks, each with different pathetic excuses and bogus reasons for my account being blocked.

I sent them all the required documents, including photos with my ID and bank statements, etc. Despite proving that I am the account owner and transferred the money, they continued to make excuses, offering no solution.

The most outrageous part is that they are holding over 5000 CAD and had the audacity to accuse me of having a gambling problem!

This was my first (and definitely last...) time trying to maximize a bonus, and I absolutely have no history of gambling payments.

It is beyond outrageous for them to keep my money and falsely claim compulsive gambling!

Their recent emails about a so-called "gambling addiction" pushed me to write this review, and I hope this helps others avoid falling into their trap.

I will definitely file a dispute with my bank about these fraudulent practices, and I have already filed a complaint with AGCO (Alcohol and Gaming Commission of Ontario) to expose these crooks!

Stay far away from this site—they are nothing but deceitful, dishonest thieves!

This is the 2nd day in a row that it has taken DK hours to settle a winning MLB ticket. This is poor customer service, I'm pulling my money and going to Caesar's app until this is fix.

I had an unrecognized charge on my credit card from Draft Kings for $50. I contacted my bank and Draft Kings about this charge and while my credit card handled things like a normal company, and cancelled my card. Draft Kings took a different route, interrogated me like I was a criminal and have locked my account until further notice. They have not answered a single one of my questions about this fraudulent charge on my card, but have asked me dozens of questions all of which I've answered the same day I am asked. They have provided me with no information on the money I have on my account or open bets I have placed. The credit card in questions should not be associated with this Draft Kings account at all, and they clearly have bad online security in place or worse they are the fraudsters. This company should be investigated and it does make perfect sense that they already have a BBB rating of F. Can't get much worse than that.

Most casinos that offer VIP do so because you are a valued player. Not this crap hole. My VIP host was so happy to make my experience better. That was until i used a curse word in a text exchange. Not only did this Little $#*! suspend my account. But he then lied about it. Saying the naughty words auto triggered an account suspension. Which is horse $#*!. My host before this little bilbo $#*! was great. We had many exchanges and i was exactly as bad with my language with her. The difference? She had balls and this $#*! was a castrated $#*! and a liar. Any way. Last year I had 1/2 a million in play on this bull$#*! site. Since the little ball less $#*!es hissy fit and wounded tender feelings, they got jack $#*! from me. I am playing on Fan duel now.
Just be advised, draft kings VIP is total bull$#*!.

So last week I wrote Dk a email I lost a few $5 bets ( parlays) I was upset, I get a email saying my account is restricted. I was taking back by it thinking maybe even a mistake, I keep asking them what's going on why are they doing this, they respond by saying it's supposed to be fun and they intend to keep it that way. Today they respond with my account is restricted til Nov 2024 that's over six Months, i been on this site for 15 years I only bet $5 parlays a few a night and they restrict my account for 6 Months without a explanation, don't bet with DK they are not loyal or even fair…

Draftkings are the worst, they could care less about their loyal players, They hide behind their customer service reps (cheap labor from another country) and are totally clueless. They will never resolve any real issues, they will just keep sending you automated replys.They are a joke, stay away!

Absolutely setup to lose you will never win. You can see the athletes saying they can't score a number of points

I got swallowed up with the hoopla deposited $25 after setting up the account even though I only had to do five they never credited me my $250 bonus so I'm out betting on these crazy apps. Another app will not let me finalize the account once I put in $25 to get 200

My account gets locked repeatedly (has been over 20 times) because their security detects VPN software on my computer. I enter contests, cannot change my lineups and it can take days to get a response and get it fixed. I would not partake in daily fantasy with Draft Kings. The worst part is you cannot chat or speak with agent, only via email and it feels like you get AI responses. Brutal customer service and treatment of loyal customers.

I had a bet that one and didn't get paid out. I had to email them and show them proof that the BET had won before they paid me. After successfully building my account with winnings they locked me out of it during important games to me. I was not able to withdraw my money or even get signed in. Customer service was less than helpful.

Check their BBB rating and reviews before using them. They wanted more information than I needed to purchase a house and it still wasn't enough. I can only imagine what a financial dispute would be like.

I had a winning bet and Draftkings didn't pay. I even sent them everything they asked for to prove it and they would just send these irrelevant emails that meant nothing.

Terrible casino! I contacted customer support in regards to a promo that wasn't paid out(go figure). The automated reply says I will get a reply in 4 hours. So, in addition to not paying out the promo, I can't get any help for 4 hours. My vacation ends in 3 hours and I'll be out of their service area for the next 2 months. Terrible casino that doesn't offer customer support!

I will never play on this site again after I experience on live table games that a dealer was messing around and dancing instead of doing his job for 5 minutes and wasting players time. And when I said something about it DraftKings didn't punish the dealer, instead they punish me for saying something about it by taking away my ability of chatting and this was a few months ago. I wrote DraftKings about it and they wouldn't respond to it now I kept on saying something about it now they restricted me from the site! So I don't care what they do. I am done with this site for good so if I was you i would run fast away and go too mgm or/and FanDuel they treat their players a lot better in everything bonuses are match better

They won't let me withdraw my money and their customer service is the absolute worst I've seen of any company my entire life. Do not use DraftKings casino sportsbook you might as well light your money on fire!

I'm appalled that sky tv started running informercials about draft kings all throughout the day. Taking off favorite shows to put this gambling crap ( losing proposition) on tv over and over and over.I mean how many times do you need.to see a ditzoid blond sports junkie bablimg.like a guy about sports. On and on same.old crap. Hate it. Don't care about draft.kings.at.all nor will I ever!?

Games were jerking, they would stop and jerk forward. Everything I thought I was going to get a bonus,then the reels would stop and jerk forward. Don't waste your money

I've played blackjack for years on end. I play by Hoyle. Draw against a 7,8,9 or face that the dealer has until you hit 17 or better. What I've noticed with draftkings is when I hit 12 13 14 15 and 16.90% of the time it's a face card and I bust. That move generated by draftkings multi million dollar computer. Guarantees you will lose in the long run. Next time you play. Keep track and you'll see what I'm talking about

Before today I would of gave them maybe a 4.I never write a bad review I would rather write a good one But I have to do this because I know what is right!
I opt into a promo I think it was a three day two level progressive promotional. It ended om 1/1/2024 they told me there were no such promo. Well I watched it for the days that I played it. I was only at the first level and it was stating at the top of this promo with the total of what was played plus what I have won so far. But they say there were no such promo. Other words I'm lying. My husband and I have been in business for a good 30 years. If we would say or treat our customers that way we wouldn't have a business.

These guys have been great with fast withdrawals etc, but this evening I was doing a live bet on a cbb game and the odds changed at 147.5, so I closed it and was going to try again and it was at 149.5 and it said I didn't have funds available by the time my 1000$ showed back up the live over was at 152.5, so instead of me needing 148 or 150 for the win. I needed 153. Total ended at 152.1000$ gone over some bs!