DraftKings

I signed up and received 25 dollars free play, which is cool. However I played a casino game called Cash Explosion and had to restart the game at least 10 times! Frustrating! I will definitely stick with MGM! Total Garbage!

I don't even think the casino is regulated. You can't win anything on here. It's a joke. Their offers are terrible too. I understand they exist to make money, but I'm not giving any more of mine. If you're looking to throw money in the trash, this is the place to be!

I have tried multiple fantasy sports websites and sports books, and Draftkings is the worst and most corrupt.

I experienced multiple failures of the website with doing payouts and entering incorrect statistics. The support team had a rude attitude and never did the correct thing and refused to assist me.

Draftkings gives sports betting a black eye and should be avoided. It is a poor and corrupt experience. All the people I dealt with were disgustingly bad.

Not nearly enough attention paid to the powerful addiction that ruins lives. Thousands are already facing financial ruin. They become desperate to find more money to change everything, including stealing from family, but that never happens.
Access is simply too damn easy.
This is a very irresponsible way for you guys to make money without regard to the lives you are ruining.

Draft kings needs to have a 1-800 number for customers to get customer service. Long story short they are doing it way wrong. It takes hours to get something simple completed or changes. I moved to FanDuel. It takes them a couple minutes for the same things. That's just sad. That's just bad management. Not caring about the people you serve. Just in it for the money. Very sad. Lost a loyal customer. Fix your problems or you will lose so many more valuable customers such as myself. Poorly managed

My account get restricted and for months now they keep asking for the same info to be sent in. I'll send it in then they will say it's being reviewed. Couple weeks ago by il email back swing what's going on. Then they ask for the same info as I sent in. There not trying to help me play there just taking advantage of a mentally handicapped individual like they have to others before

Won a bonus on a game and the game froze. I went back and forth with "customer service" for 3 days. They kept blaming my wifi but yet every other game worked fine off said WiFi. After being ignored for an entire day, I received my bet back and the free spins were aborted. Unfair gaming practices right there. Customer service could see I won the free games on their end but never did a thing about it.

This site is a joke, save yourself time and a headache, join Fan Duel, got locked out of my account and it was a nightmare dealing with them, in the end I cashed out my winnings and closed my account. They didn't even care or ask what the issue was, I learned the hard way, don't make the same mistake. Good Luck.

This is the worst gaming site! They treat there customers like trash! I have hundreds of problems with customer service.I'm supposed to be a gold member and they locked me out of my account and requested documents and then when I sent them the documents in the right format they still rejected them they were rude and offered no help finally I just gave up

Terrible casino! I contacted customer support in regards to a promo that wasn't paid out(go figure). The automated reply says I will get a reply in 4 hours. So, in addition to not paying out the promo, I can't get any help for 4 hours. My vacation ends in 3 hours and I'll be out of their service area for the next 2 months. Terrible casino that doesn't offer customer support!

Only 2 bonus to select casino and sports, I don't do sports
Made a 1st deposit, no bonus, contacted customer sec, telling me I didn't select correct bonus.
Cheap place, not as many good games and mobile app keeps kicking out of games.
Horrible experience wasted 500.

Well they don't write the laws about where you can bet from what location, but if you can't bet and you try to withdraw your money, THEY NEED to let you withdraw your money. NOWHERE on their site does it show the status of your withdrawal either; you have to dig for the email they sent. Not only that, but they don't sent you an email when they cancel your withdrawal. You have to stick with them and push. I'm still awaiting a response, wondering what happened to $xxxx. Xx so yeah. Can't

**Updated: they cancelled the withdraw to paypal and refunded it directly to the card without telling me****

I ordered my husband several items from the Draftkings Store online for his birthday. I had an issue with the hat I ordered and although it took several days to receive a responsevia email, the customer service was extraordinary once I did. They went above and beyond to make sure I was satisfied with my order. It was worth the extra $ for expedited shipping. The box the items arrived in was very nice. I am extremely satisfied and while continue shopping on their site.