• DriveTrain

DriveTrain

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Overview

DriveTrain has a rating of 4.8 stars from 1,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DriveTrain most frequently mention customer service, and fast delivery. DriveTrain ranks 884th among Auto Parts sites.

Positive reviews (last 12 months): 97.9%
Positive
47
Neutral
0
Negative
1

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5,243 reviews

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Top Positive Review

“Fenders”

Cindy T.
9/8/24

Easy to navigate website. Product I needed was available. Great price. Shipping was fast. It's a 10 out of 10! Will shop with Drive Train again. Thank you for everything!

Top Critical Review

“OVER 30 DAYS”

DEEN B.
3/20/24

I ORDERED (1) one simple spacer on feb 19th and still have not received the product yet. I have received an email with a link that i can NOT use to let them know " have not received my product as of yet", called the 1888 number only to leave a message and no answer back yet!

Reviews (1,909)

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customer service (150)
Thumbnail of user dereks742
Wyoming
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Received my order on time and the u-joints where the correct part, and fit my application.

Thumbnail of user scotth2894
Illinois
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Not much say. I needed a specific tool, you had it, I bought it.

Thumbnail of user garys3348
Washington
1 review
0 helpful votes
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May 3rd, 2024
Verified purchase

What I wanted was oem quality,this is what I got,nice job!

Thumbnail of user laurac3336
New York
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

My driver is very happy with the mats. Much better than what came from the factory.

Thumbnail of user kevinb3696
Canada
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

I've order a few things in the passed from Drivetrain America. So far they have been quick in preparing and shipping, ball park estimate my orders have shipped in less than 4 hours after placing the order. Only issue I had this time around was with FedEx damaging the label. That being said, I received my order one week after the estimate arrival date. In no way is that Drivetrain Americs fault. So far I've been able to find parts that have been difficult to find elsewhere or parts that are "not available anymore" according to local parts stores. Drivetrain America has become one of my go to place when looking for parts.

Thumbnail of user cedricm96
Arkansas
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

I had to call in to place my order customer service helped me select the best parts for my project. Parts were delivered very fast and I was able to install the parts very fast. My vehicle is up and running again. Thanks very much.

Thumbnail of user jamesb8951
New Jersey
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Very happy with DriveTrain America. Part was just what I needed to get my 2005 Dakota back OTR again. Half the price of other places and two day FedEx for a very reasonable amount. ***** five stars all around

Thumbnail of user carmenn159
Wisconsin
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

We received the parts that come in the packaging box all loose. There were a dozen bags of parts give or take which look like the correct parts however since it is not in a labeled package I am not sure all the pieces came in. As they look correct even one small piece missing could be a big issue. It was so long since I ordered I forgot what kind of kit was ordered. That is where the packaging helps us out. I never had this problem before so I would hope this is a one time incident because we would like to continue ordering parts. If you want to contact me just e-mail me back with a contact name, number and time of day we could call otherwise I will try to purchase another kit elsewhere to see if all the parts are in our kit.
By all means do not display this message for I am only asking for some help. We do enjoy DRIVE TRAIN AMERICA and would still give a 5 star rating.
Thank you.

Thumbnail of user lancet125
Montana
1 review
0 helpful votes
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March 19th, 2024
Verified purchase

As advertised! Hard to find parts were just a click away and I didn't get taken advantage of price wise! Thanks

Thumbnail of user henryf289
Maine
2 reviews
0 helpful votes
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July 16th, 2022

First, the bad news… I paid for FedEx next day air. Ordered on Wednesday, supposed to arrive on Friday. Someone made a mistake and sent my parts UPS ground. I ended up getting my parts a week later. Now the good news… They did refund the shipping fee.

Service
Value
Shipping
Quality
Thumbnail of user danar541
Georgia
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Needed 4 spicer 6 prong (Dana 60 axle) lock nuts for my dynatrack wheel hub assembly. Website said there were 10 in stock but they only shipped 2 an refunded for the other two. Really wish y'all had let me know ahead of time. I could ordered elsewhere sooner but thanks for the other parts that nobody had!

Thumbnail of user ylianr
California
1 review
0 helpful votes
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March 14th, 2024
Verified purchase

I placed an order and received it at the estimated delivery! The part was exactly as described and was easy to order!

Thumbnail of user erink445
Wisconsin
1 review
0 helpful votes
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July 1st, 2022

Excellent customer service and quick delivery! Contacted us right away when we had questions before we placed our order and once order was placed we had the parts quickly! Will continue to use Drive Train America in the future!

Thumbnail of user lukes428
California
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

I messed my order up the guys in customer service helped me out on my 1966 pickup looking stuff up and getting me the correct stuff i needed to get it back in working order. I cant thank them enough for helping me keep my classic going!

Thumbnail of user timb1639
Ohio
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Order was received quickly. 3 of the 11 lights I ordered were wrong. I emailed twice before I got a response. Then I never received anything about how to return the wrong items or get the items I actually ordered

Thumbnail of user michaela4572
New York
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

The person that I needed to ask a question to on the site was great, and the response was great, My order according to the email I received was shipped the next day. All Great, the problem was that I did not receive it for over a week. I still like this company a lot. And I will buy from them again. I would like an answer to where my order was for the week.

Thumbnail of user williams7092
Colorado
2 reviews
0 helpful votes
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March 25th, 2024
Verified purchase

One of the best as always. Great selection at great prices with fast shipping and delivery.

Thumbnail of user garyr537
Illinois
1 review
15 helpful votes
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October 26th, 2020

I WAS A FIRST TIME BUYER and ordered 2 rear hub seals for my 2006 Dodge RAM 2500 on line. The seals were slightly larger and did not fit my truck. Not able to see the difference I tried to install one and damaged it. So I called for a return since they sent me the wrong one. They said that they would refund the price of the good seal only and I would have to pay the return shipping. The seal cost $17.40 each plus shipping. So for me to return one seal it would cost $9.00 shipping and I would get credit of $8.40 and I paid $43.89. This is totally wrong. Do yourself a favor, don't take a chance with this company. A good company would refund the full amount to a first time customer. I WILL NOT BUY ANYTHING FROM THE AGAIN.

Thumbnail of user sheryllynj
Maine
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

Received our order quickly! It was the correct item and the lights fit our plow truck and are much brighter than the ones we had. Thank you for your speedy delivery time to Northern Maine

Thumbnail of user cliffu3
Pennsylvania
1 review
0 helpful votes
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July 15th, 2022

This 1"X20tpi nut fit perfectly. Compared to the original it is a little lighter weight but it will do the job as intended. This nut is jot a nylon locker it is a crimped top thread design. Sorry I do not know the correct term for this type of locking nut. The nut is slightly smaller in diameter than the OEM but it is only an 1/8" or so less. I checked with an experienced mechanic who has years of hands on with these transmissions and others like it. He said the slite differences in the size wouldn't make any difference as long as the threads match and the lock fully engages the threads. Over all I am happy with the quality of this nut. I gave it 4 stars out of five because the nut wasn't as heavy duty as the OEM and the size was a little off. But it will do the job as intended. Thanks for the assistance.

Tip for consumers:
Be sure to use LockTite on the thread. This was what the mechanic I talked to said to be sure to do. I use the orange LockTite.

Products used:
1"X20tpi nut for a SM465 Transmission drive shaft yoke.

Thumbnail of user marvinm274
Arizona
1 review
0 helpful votes
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July 11th, 2022

I was a bit skeptical at first because nowadays every time you buy anything online you hardly ever get exactly what you ordered. Thanks Drive Train, You stand out from the rest!

Thumbnail of user matthewg1836
Massachusetts
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Searching for lights for a 20-year-old snowmobile. Trailer is not easy but I found them here and they came quick and they fit perfect thanks again.

Thumbnail of user jimk1214
Utah
2 reviews
0 helpful votes
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July 31st, 2023
Verified purchase

Good solid cover. I like the drain plug as well as the optional fill plugs. Unlike previous reviews, it came with grade 8 bolts. Great finish for the Dana Super rebuild.

Thumbnail of user wesleyt124
Ohio
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

I bought the identical factory Dana Spicer parts for my 19 F350. They were in stock and priced right. I will order from these people every tine I need drivetrain parts

Thumbnail of user richm509
Arizona
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

The people helped me find the right parts to rebuild my driveshaft. Parts arrived quickly and went in without any problems. No vibrations or leaks so far.

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