• DriveTrain

DriveTrain

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Overview

DriveTrain has a rating of 4.8 stars from 1,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DriveTrain most frequently mention customer service, and fast delivery. DriveTrain ranks 884th among Auto Parts sites.

Positive reviews (last 12 months): 97.9%
Positive
47
Neutral
0
Negative
1

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5,243 reviews

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Top Positive Review

“Fenders”

Cindy T.
9/8/24

Easy to navigate website. Product I needed was available. Great price. Shipping was fast. It's a 10 out of 10! Will shop with Drive Train again. Thank you for everything!

Top Critical Review

“OVER 30 DAYS”

DEEN B.
3/20/24

I ORDERED (1) one simple spacer on feb 19th and still have not received the product yet. I have received an email with a link that i can NOT use to let them know " have not received my product as of yet", called the 1888 number only to leave a message and no answer back yet!

Reviews (1,909)

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customer service (150)
Thumbnail of user zachh226
Nebraska
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

Drivetrain America is my go to place for parts. Even though they are quite a distance away they always surprise me with quick shipping. They always have the parts I need. Thanks!

Thumbnail of user erikb435
California
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

Excellent doesn't say enough. Superb quality with the drive train. Superb customer service. Superb shipping. Thank you everyone involved!

Thumbnail of user carlb946
Kansas
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

I needed a part that I could only find here and one other place. Drive Train had the best price and had several in stock. They shipped almost immediately and I had my parts within a day or two.

Thumbnail of user danielm4388
Colorado
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Very good. Knowlegable staff, parts stocked. I said "this is what I want" and had a quote in minutes. Prices very competative. Drivetrain America will be my go to for axle parts from here on out.

Thumbnail of user thomasb3629
Idaho
1 review
0 helpful votes
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August 31st, 2022

Ordered part to replaced one that went bad on a Rollbed truck. Installed the new one and the PTO stayed disengaged till the control valve was energized.

Service
Value
Shipping
Quality
Thumbnail of user tonya981
Tennessee
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

I was really impressed with how quickly I got the part and the updates I received during the process. The part worked great! Thanks and I am glad I found you.

Thumbnail of user leanneh174
California
1 review
0 helpful votes
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January 26th, 2024
Verified purchase

Troy was very helpful and made the process super easy. Will be back again and will certainly ask to work with Troy.

Thumbnail of user stevenw1810
Minnesota
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

Found the pieces I needed to repair my driveshaft on my md70 asv for fractions of the cost than right from asv themselves! Parts showed up faster than expected too! Thank you to all your staff!

Thumbnail of user colleenm654
Michigan
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Had the part I needed at a decent price. Shipped quickly to get me back on the road! Will use DriveTrain again.

Products used:
Solenoid

Service
Value
Shipping
Quality
Thumbnail of user tallg3
Tall G.
0 reviews
0 helpful votes
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May 21st, 2019
Verified purchase

First time using the site...found it in a Bing search. Found just what I needed ( more or less) at great prices and reasonable shipping. No complaints here, and would not hesitate to order from them again! :)

Thumbnail of user freda669
Fred A.
0 reviews
0 helpful votes
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June 25th, 2015
Verified purchase

User friendly web page made ordering and checkout...Fast and Easy.

FedEx ground shipped to my door in (3 days). Item was well packaged.

If you can't wait they have other delivery options available.

5 star experience overall.

Thumbnail of user danm396
California
1 review
0 helpful votes
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August 8th, 2018

This particular part was on back order everywhere, not here! They had it in stock and in my hands the next day! Thank You!

Thumbnail of user scottb4581
Scott B.
0 reviews
0 helpful votes
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May 10th, 2015
Verified purchase

Pretty easy so far, the true test will be speed of delivery & quality of product.
Product arrived in 3 days, was a breeze to install (under 30 minutes for all three lights) and works great. I'm well satisfied with the performance in the short time I've had them installed.

Thumbnail of user carlok20
Carlo K.
0 reviews
0 helpful votes
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October 26th, 2019
Verified purchase

Great website, great price, easy order and quick delivery. Great that they update their stock so you can see real time availability. Made me confident I was going to receive the parts quickly. In fact, parts arrived sooner than expected!

Thumbnail of user tommyk170
Tommy K.
0 reviews
0 helpful votes
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April 3rd, 2017
Verified purchase

This is my first time using Drive Train. I came across them while searching for Mirrors, so far I'm pleased with product pricing and service. I have a fleet of 12 FedEx step vans so I'm sure... I'll be back!

Thumbnail of user caseys647
Casey S.
0 reviews
0 helpful votes
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May 15th, 2020
Verified purchase

Called customer service and Troy helped me identify my axle so that we ordered the correct parts the first time. Even suggested associate parts we may need and other things people have experienced. Very helpful. 1 Day free shipping is a huge plus.

Thumbnail of user steveu628
Steve U.
0 reviews
0 helpful votes
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August 20th, 2018
Verified purchase

So far 4 stars but we are not even half way through our business transaction yet. Service and price were great. Product was 3 stars because it's more of a universal or multiple vehicle use and was not described as such.

Thumbnail of user billw1982
Bill W.
0 reviews
0 helpful votes
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July 22nd, 2016
Verified purchase

Great price but need more details on product. Had to get specifics from another website to confirm the part number is correct for my application. Received parts and they did not fit the application. Now I have a truck tore apart half way inside my shop and no parts to put it back together.

Thumbnail of user rickr1449
Rick R.
0 reviews
0 helpful votes
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May 13th, 2020
Verified purchase

Fantastic experience. They quickly responded to my email questions and were very helpful on the phone when I called to make sure I was ordering the correct part. Will definitely do business with them again.

Thumbnail of user sidneym209
Sidney m.
0 reviews
0 helpful votes
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November 24th, 2019
Verified purchase

Ordering went smooth we will see how the rest of the transaction goes. Update,, item was delivered when it said it would and appears to be the exact replacement... have not installed yet but I believe all will go well

Thumbnail of user thomasc4689
Thomas C.
0 reviews
0 helpful votes
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January 25th, 2018
Verified purchase

This is a good online source for parts user friendly and quite a large variety of available items as well as shipping options that would cover all types of needs i look forward to future parts purchases with drivetrain america

Thumbnail of user youd14
you d.
0 reviews
0 helpful votes
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August 7th, 2019
Verified purchase

I really hate the deceptive trick you are pushing on the delivery confirmation email. Click link, submit reviews first, with a tiny little skip review option at the bottom. How am I really going to review parts that have yet to be installed. If I tried that our HR department would be all over my with ethics reviews. Everything was great until that last email. Makes me think twice about doing business with you ever again.

Thumbnail of user rayu220
Ray U.
0 reviews
0 helpful votes
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August 31st, 2018
Verified purchase

Jegs let me down, Summit didn't have a clue what I was talking about and then I found you guys. I called customer service and there was only 1 left in stock. I told the rep i will be ordering it online right now and he waited to see it go through. He said it would ship today. I was skeptical with all the issues I have been having with 'the big boy companies'. Within 2 hours I had an email with my receipt, tracking info and date of delivery which by the way was delivered a day earlier than I was told. It's exactly what I ordered and what I needed. I got the axle assembly put in within an hour and my truck is back on the road. I will definitely be telling anybody that will listen to ditch the 'ultimate parts companies' and go with this Ultimate one. Thanks guys, you saved my@$$.

Thumbnail of user jerrym1851
Jerry M.
0 reviews
0 helpful votes
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January 25th, 2016
Verified purchase

I got my questions answered QUICK...I'll really judge better upon receipt of my parts!

This was my 1st purchase from Drivetrain, and the pricing & delivery was as good as
Told if not better...I will use your site again!

Thumbnail of user michaelj4901
Michael J.
0 reviews
0 helpful votes
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February 7th, 2018
Verified purchase

We had to remove an engine on this vehicle to replace the oil pan. While removing, we damaged the block heater cord. I found the exact replacement needed for a great price and received it very quickly. What more can you ask for?

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