DriveTrain has a rating of 4.8 stars from 1,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DriveTrain most frequently mention customer service, and fast delivery. DriveTrain ranks 884th among Auto Parts sites.
Easy to navigate website. Product I needed was available. Great price. Shipping was fast. It's a 10 out of 10! Will shop with Drive Train again. Thank you for everything!
I ORDERED (1) one simple spacer on feb 19th and still have not received the product yet. I have received an email with a link that i can NOT use to let them know " have not received my product as of yet", called the 1888 number only to leave a message and no answer back yet!
Online ordering process was easy. We will see how product arrives and what kind of shape it arrives in before I give my overall satisfaction. Update: I received the product, and what absolutely stunned me was how well the light was packaged. It had foam packed all the way around it to ensure it would arrive intact. I've had fragile items packed with far less care than this. Drivetrainamerica.com made sure I got my light with no damage. I would buy from them again with no hesitation. The light works great too.
Wish i had found this site a long time ago. Spent $40 for a dodge cummins fan bracket bearing made in USA vs $250 for the whole bracket assy. Also paid for ground shipping and got here in redwood city ca in 2 days
Ordered online and was shown that there was stock of the item, and that if I placed the order within 5 hours, the item would be shipped the same day, which was a Friday. When I checked the status of my order on Monday it still said "awaiting fulfillment." I called and talked to AJ and he got the part sent out that day. So, good service, albeit with a small hiccup.
Easy to use, shipping cost very good. I am very happy with the service and speed that the order arrived. The packaging was the best i have seen in a long time.I will be using you guy's again I have another driveshaft to make for my pro street, this one is going on my rat.
Thanks for a great service.
Terry, Canada
Excellent was one of the first site to come up when I search for my axle. Price was excellent shipping was extremely reasonable for Express it was like 20.00 considering the weight of the part, that is really fair. Part installed in mins I had a great and painless experience.
I was very satisfied. They sent my order out right away they are a efficient n I will order again from them
This was my first time shopping with Drivetrain America. The site was easy to navigate and straight forward. They seem to have every part to cover almost any application where as all four of my local parts stores weren't able to connect me to the part i needed. Shipping was on time as promised resulting in minimal downtime. Overall, very satisfied with both my order and shopping experience.
The chat with a live person was very helpful and I was able to get the info I needed to make the right choice for my application. They were available when other companies were closed so I didn't have to sneak away at work.
Great products, great price, exceptional customer service. I was having quite a bit of trouble finding the u-joints I needed for my truck. Their rep worked with me for quite some time and found exactly what I needed.
Received my lights for my Harley Tri Glide Ultra as scheduled. Plug and play made the install very easy. Customer service rep made sure I had everything I needed before I made my final purchase online. LED lights were as advertised and will make my night time riding that much more enjoyable and safer.
It was great to have a phone number to get better confidence that the parts ordered are exact for the application. Between that call and everything else since, great buyer experience. I hope to need parts they have again. Thank You!
You should have an estimated shipping tab before going so far through the process. I had already gone through paypal and back before there was anything about shipping. Then I happen to notice it at the bottom of the bill. I would've had to cancel everything if the shipping was too high. I like to know that info before I put in the 'work'.
I called your customer service number for help in identifying a part for my truck. John answered the phone and went above and beyond to check your inventory, and find out why a part was unavailable. He also found that it was actually the incorrect part number, and called the manufacturer to confirm that another part number was correct for my application. John was very kind, informative, and helpful. I found the new part number cheaper on Amazon, but ordered with your company because of the high level of customer service offered to me. If possible, please let John know that he was extremely helpful and his customer service skills won me over for your company.
The online description of the C-15 block heater did not have sufficient information. I find there are at least 2 available. The one shown on line is incorrect for C-15's built in 2004. Not knowing that, my part has to be returned for the correct a correct part. I have done the research and will be in contact to arrange for a part exchange, if you have it.
With all the aftermarket crap being sold online Im very I found this website they have everything I need.
Convenient and fast shipping.
I left a message about increasing stock quantity on an item I buy regularly and I immediately got a phone call from a rep saying that they would increase their stock.
Good service
One of few places that have the rebuild kit i needed
Update. The rebuild kit for my truck that this kit says it is for doesn't work. The differential carrier bearings are right, but the pinion bearings are to small. Will be calling next open business day to return product
This was my first time using this company and I was hesitant to do so, not knowing what I would get. I read some of the other reviews and thought I would give you a try. I am glad I did. Very prompt shipping, good packaging and a great price.
Product delivered on-time with superior packaging!
We got our order within 2 days of ordering, this helped out since we were down and needed this part quickly!
My rear e-locker went out in my jeep and needed a factory replacement. They had the best price and even got an extra discount at checkout. Arrived undamaged, packaging was very good and delivery very fast. Got it put in my jeep and works fantastic.
This part is not a high sales volume part so many of the shops I found that had it wanted a ton of money. Drivetrain America had the exact part I needed at a very fair price and shipped it promptly. I will shop with them again when I need similar parts. Right part, reasonable price, prompt shipement. Works for me.
I called before ordering to make sure I was ordering the correct parts and the guy I spoke to on the phone was polite, in a good mood and knowledgeable. I then placed my order online and it was shipped out that day just as I was told on the phone, you can't get any faster shipping than that. It arrived on time and in perfect condition. I will be doing business with this Company again! Thanks!
Alvin,
I'm very satisfied with my experience with drivetrain America. Not so satisfied with FedEx. They left my merchandise on my neighbors back porch. All the products I ordered were very good quality. I will be ordering from them again.