On 11/18/19 I placed an order on Dr Leonards website. I ordered black moccasins size Lg item ******* for $9.99 and buffalo check clogs size 9 item ******* for $9.99. I got a promo discount for $3.00, which brought down the cost of each item to $8.49. But they added $6.99 shipping and $1.95 handling charges to the order. After the order was placed I got an email saying they shipped the moccasins but the clogs were back ordered in stock on 11/29/19. So I got charged $17.43 for the moccasins, shipping, and handling. I received the moccasins, they are not worth $17.43. I could have gotten better quality moccasins anywhere for less money. On 11/29/19 the back ordered in stock for the clogs went to 12/6/19. Today 12/6/19 the back ordered in stock date for the clogs is now 12/13/19. Had I known when I placed the order that they did not have the clogs in stock, I would not have placed the order at all. Each item would have cost $12.96 had I gotten both items. The moccasins are poor quality, not worth $17.43. The buffalo check clogs are what I really wanted. Who knows if I may or may not get them, since the back ordered in stock date keeps changing. The clogs were advertised on their website and in their catalogs alone or with a scarf as a set. When I placed the order on their website, there was no warning the clogs were not in stock. Dr Leonards is clearly advertising products that they do not have in stock or that they don't even know when they will have it in stock. They will take your order without notifying you the item is out of stock. This will cause the price of the items you do get, to be more, when you add the shipping and handling charges. Don't waste your time with this company. The quality of the moccasins I received is poor, they are not worth $17.43. Do business with a company that lets you know if an item is out of stock when you place your order. Still waiting for the buffalo check clogs size 9 item *******. Why does a company advertise and take an order for a product they do not have in stock or maybe never will have it in stock?
Took $ 14.95 from my bank... and will not return to me - do NOT buy anything they are so BAD and WRONG - Stay Away Never
Ordered on the 25th of oct. Didn't ship until the 9th of November! Never again will I order from this place!
The worst service. Waited thee months and all I got was. Run around, another catalog and no order
I believe: this company is a nest of scammers preying on elderly for a rip off. Using word Doctor made people believe they are Medicals when they are pure scammer, crooks and fraud.
This business is in CHINA all items are from China. The USA has nothing to do with this company other then an address they use in NJ and phone *******900 with bunch of scammers.
On Feb, 2021, I placed an order for 3 items and paid expedite shipping. To find out today after 11 days that they do not carry 2 of the items and they are shipping one item only and my shipping cost is the same what I paid 3 items and they charged it to my credit card before they actually ship it. The tracking for my item on Their website and on Fedex. Showing only a tracking number was produced on Feb. 5 but they have not yet given the package to Fedex and there is no estimated delivery date. So I requested to cancel all the orders they refused. They told me return your item when you receive it and we will credit you MINUS SHIPPING and you MUST PAY FOR RETURN SHIPPING. They insisted that the item was shipped out Feb 5 So i asked for a proof which they do not have. But thanks to CREDIT CARDS, I contacted my credit card. My credit card will refund my money, and I REQUESTED MY CREDIT CARD TO BLOCK THIS COMPANY FROM CHARGING ME AGAIN ANY TIME IN THE FUTURE. (Do not forget to ask your credit card to block those scammers).
The delay in shipping is because they wait to receive the items from China before it is redirected to you. Dr. Leonards CO. Is another form of TMART company with a more appealing name to lure you to believe they are legend then rip you off. This company is doing business under 16 more different names. In 2020 the revenue of this company was about $72 million from you guys
( info from: www.dnb.com)
Pretty cool site, they take a while to ship though.
Good price and quality. Excellent customer service
Answer: When size is wrong and there is a return for credit to your card~don't expect the full amount! The will rip you off and you'll get next to nothing back. This company runs a scam.
Dr. Leonard's has a rating of 1.4 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dr. Leonard's most frequently mention customer service, free shipping and credit card. Dr. Leonard's ranks 90th among Medical Supply Store sites.