I naively ordered Pro for a year, little did I know they kept my credit card info and recharged me for a second year. When I noticed the charge and I complained to them, they basically said it sucks to be you... Stay away from these scam artists. It costs them nothing to cancel the second year and credit your account.
I had to use Dropbox to download a picture that I ordered from Esty. OK, a one time deal, free trial period. I received a text and a phone call that there was a fraudulent charge on my bank card... Dropbox had charged me $119 for a full year subscription after the so called free trial! This company is a scam and I'm sure they are charging many other unsuspecting people. As others have stated, no refunds, no recourse, no customer service. This company should have a star rating of -1! Reporting this to the BBB!
This company is a thief. They set you up for the 30-day trial and charge you for a whole year ($750) even the product does not work and you do not need it after the trial. Stay away from this company. I may bring them to court.
When DropBox was just out of the box, I got an account. I have never used it much, but every time I have, it has saved my bacon! I only use the free account, but the paid ones just add more of the same. It does what it says it will do. The interface is clean and useable. I can never ask for more than something that works and looks nice and is free for my needs!
Have a DB so that others can share info but now it is full, or so they say, so I removed all the files and it is still "full". No place to get an answer ot contact support. Also, navigation within it is difficult.
Use Google drive all the time, no problems and works for eveyone - forget DB, IMHO
I love dropbox, it took a friend of mine recommending it for some time before I actually signed up, but now that I use it, it's value prop is clear to me. I like the functionality - however they fall behinds some of their competitors for not having a Symbian application, All in all, great concept; love the site and software, and I highly recommend it to anyone who is computer literate, likes "stuff,"
When it's working, dropbox is great.
BUT... if you have a problem and need some help, Dropbox is an utter failure. Their help center is impossible to navigate, and the forum is full of Dropbox apologists who will tell you that if you have a problem with Dropbox, it's your fault and your problem. There is NO PHONE to call, and NO CHAT support. This leaves a support ticket system with a 3-day response time (not that the response is likely to be responsive) which is guaranteed to drive you crazy, especially if you need an immediate solution.
As long as you stay below the free storage limit, you're probably okay, but as soon as you have to actually deal with the company, you're screwed. The Better Business Bureau gives Dropbox Customer Service a grade of F (http://www.bbb.org/greater-san-francisco/business-reviews/storage-data/dropbox-in-san-francisco-ca-*******). It's time for tech users to insist on good service. Do yourself a favor and avoid Dropbox.
Personally I never encountered any problems with the service, however I`m using only the free version of it, and seeing the comments below I guess will stick to the free version forever:)
Good for storing some small files to transfer to your devices. Tbh never used this for anything else.
You should download it as soon as possible and reap the advantages. To know more about the storing application you should visit the website else can talk to the customer care executives. It is easy to reach to them through emails and calls.
Great find Ash A. I almost forgot about this. We onced used this in our office.
The best part for me here is how it is setup to be just like any ordinary folder in your local hard disk. Just drop any files in there and it instantly uploads it to their servers.
Overview
Dropbox has a rating of 1.9 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dropbox most frequently mention credit card, customer service and free trial. Dropbox ranks 109th among Online Storage sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members