Dropbox

I started a 'free trial' which was scheduled to end on November 29th. On November 28th, the day I went in to cancel my free trial (which you have to enter your credit card info to use), they charged my account $200 for an annual subscription. This was the DAY BEFORE my free subscription ended! If it was November 29th, shame on me, charge me. But the day before is deceptive and criminal even if it is in the fine print somewhere. Come on DropBox!

Dropbox is a total scam when it comes to dealing with their costumers. They can provide terrible service and they still will not refund the money they were paid. They will attempt to charge old and closed credit cards in an effort to steal your money. When confronted with the error they refuse to refund your money forcing you to contest the charge with your credit card. Use this service only if you are a fool and an a gluten for punishment. There are numerous free services that are worth using. DO NOT USE DROPBOX! YOU HAVE BEEN WARNED!

Be careful they bill at the beginning of the cycle for the entire year so you are stuck will a real crappy service. Its expensive too.

I used Dropbox.com to share some video files with some friends, which required me to have a paid account. It was a short term need. When I wanted to cancel my dropbox account, I mistakenly thought that I could just delete my account and that would stop the billing. However, it did not. I learned later that there is a way to cancel when I still had my account, but I could not get back in to use that approach. I repeatedly attempted to contact support and got no responses. Finally, after six weeks of failed attempts, I contacted sales so that I could talk with a person. Even the sales folks are not allowed to contact support directly. They did submit a ticket for me, but it did no good. After another two weeks, I eventually had to cancel my debit card so they would quit billing me. This was the worst customer support experience I have ever had. Not only did I have to cancel my card, which was a hassle, but I have no hope of being reimbursed for the two months when I did not use the service but was still being billed.

I have been using Dropbox since there was a Dropbox. Great product. Works simply, easily and I often even forget I have it -- it is like it part of my operating system. Use it on Mac and PC... works like a dream! I flirted with SugarSync which was the most unstable of the alternatives to Dropbox; OneDrive was the slowest; Google Drive the least stable; Box Sync the 2nd most proprietary product (there are some file types it just won't sync, and it is the only Sync service that has that caveat), and iCloud, the most proprietary and oddly interfaced of the alternatives listed.

I have had Dropbox, and I will continue to use it, praise it, and recommend it to everyone and anyone!

I really adore Dropbox team. Their products are great, innovative and intuitive. paper.dropbox.com is another prove of it. Since its appering we switched from google docs to it