Dropbox

I got locked out of my account due to 2-factor authentication. I don't have any device connected to my dropbox account and I don't own the phone number on my account.
Because of this I can't access my own files and my information is lost forever.
I will not trust this company again. Their account recover policy is bad compared to other business. DON'T USE 2-FACTOR AUTHENTICATION as you can shoot yourself in the foot and Dropbox will not help you to recover the account.

I started using GOOGLE DRIVE and I'll not do business with Dropbox anymore.

I have had a personal paid dropbox account for years. I rarely ever log in to the web version. One super annoying thing is the ease in which you can move folders without meaning to and then the next time you go to dropbox everything is missing. Requires you to login to web and see your activity. Then find that 20,000 files and dozens of folders were accidentally moved to some super obscure folder without intending to. I have had google and MS folders for many more years than dropbox and never once has that happened. I asked dropbox to make this accidental folder moving more difficult a few years ago, but since it just happened again, apparently they don't think it's an issue. You used to be able to talk to customer support but no longer. It's frightening to open dropbox and to see a whole huge body of work, years of work and files, simply vanished. OK they are't permanently gone (not yet anyway) but still I never asked to move that folder (containing thousands of files and subfolders) to that obscure totally unrelated folder, so it shouldn't have happened.

Stay away. Do not give them your credit card number as they will hit you for $450 unauthorized charge. No telephone contact. Very suspicious operation.

UPDATE: File structure and page organization is better and more organized and a little more ergonomic. Glad they're trying. Still slow though. I'm updating my review from 1 to 3 stars.

ORIGINAL REVIEW: This webpage is NOT ergonomic at all. I JUST WANT TO MOVE, DOWNLOAD, UPLOAD AND DELETE FILES. The interface is CLUNKY, SLOW, AND NOT ERGONOMIC AT ALL.
For instance, if I want to simply delete or download a file, the buttons should be RIGHT THERE. Not tucked up in some menu all the way to the right or where ever. Also different folder views for the same files DRIVE ME NUTS. MAKE ONE VIEW: "My Files" which includes ALL FILES IN THE FOLDER STRUCTURE YOU WANT. Terrible. Presently looking for something better. Disgraceful.