• Bookmark

    DuckDuckGo

DuckDuckGo

Is this your business?
Write a Review

Overview

DuckDuckGo has a rating of 2.3 stars from 223 reviews, indicating that most customers are generally dissatisfied with their purchases. DuckDuckGo ranks 270th among Search sites.

  • Service
    42
  • Value
    35
  • Shipping
    17
  • Returns
    17
  • Quality
    37
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
View ratings trends
20
See all photos
How would you rate DuckDuckGo?
Top Positive Review

“The price of freedom, and our best hope.”

Vince C.
5/22/19

Previously I was more critical on duckduckgo but I am converting my opinion. Their search function may not be as good as google but then they are not also compiling a database of everything you do on-line and then further sharing it with other organizations (including the government) behind your back. Our best hope is that we support this tool so that they can hopefully continue to improve it and to provide a counterbalance to organizations that are not interested in maintaining real user privacy. For those interested in knowing more about this issue I recommend the following podcast: https://fs.blog/gabriel-weinberg/

See positive reviews
Top Critical Review

“Difficult to go to another url address.”

susan i.
9/14/24

Duckduck go is ok, However it is very difficult to remove the last website visited. Right now the url box is stuck on the last page.

See critical reviews

Reviews (223)

Rating

Timeframe

Other

Reviews that mention popular keywords

search engine (71) search results (38) duck duck (30)
Thumbnail of user ronaldm84
New York
1 review
16 helpful votes
  • Send Message
September 2nd, 2016

Clean layout, good results (not great), MAJOR BENEFIT, you can search on a topic without fear of getting slammed with banner ads related to that topic, which seems to be how Google operates. I would rather stick with good search results from a company that is getting better, than work with better search results from a company that is getting worse.

Thumbnail of user erickt13
California
1 review
7 helpful votes
  • Send Message
October 24th, 2019

BECAUSE OF THEIR NUBBY PRIVACY THINGY, None of my bookmarks are saved, TONS of ads pop up, and they keep saying, "sWitCH to DuCkdUcKgO! 11! 1! ItS BetTer!" Unlike DuckDuckGo, GOOGLE INC actually is HELPFUL, NOT LIKE THIS STUPID PEICE OF -ahem-! 1! 1!

Thumbnail of user bobh133
North Carolina
1 review
7 helpful votes
  • Send Message
October 10th, 2016

I search for GLD, the investment symbol for GOLD, and Duck changes it to search for GOD!
Many times I do not realize they have changed the search item title and I waste a lot of time wondering and searching the results for GOD. There is no way to opt out of this automatic "correction", so I have gone back to Google. DuckDuckGo just doesn't get it.

Thumbnail of user roser685
Wisconsin
1 review
1 helpful vote
  • Send Message
October 31st, 2023

Since installing this - I all of a sudden cannot get into half of the apps that I use everyday! On my other devices. THERE IS NO WAY to unistall it. I looked in the control panel on my laptop and I'm stuck with this. It has hosed up all my devices and apps. DO NOT USE THIS! THERE IS NO WAY TO CONTACT FOR SUPPORT!

Service
Value
Quality
Thumbnail of user lindar2020
Florida
1 review
0 helpful votes
  • Send Message
September 30th, 2021

Just wanted to say that A. J. is a very nice person and a wonderful personality... Hope if I have a problem in the future A. J. is the one I will call... Thanks A. J. for the great service today...

Thumbnail of user colinw81
Australia
1 review
4 helpful votes
  • Send Message
July 29th, 2019

I have a new HP PC and it was so slow. I used computers for 15 years doing civil design work so I believe I can say I know a bit about them but not a lot. Brought this new pc and could not believe how slow it was, I recently revisited the Harvey Norman store where I purchased the PC from and just in conversation with the salesman who sold me this pc I bought up the fact that the PC was terribly slow, his replay about the slow speed was "you get what you pay for". Well I now know different after removing Microsoft Office and shutting down what ever I could of Microsoft software and using Duckduckgo' I am now happy with the speed of the PC. Hmmmmm Duckduckgo what are you doing to the corporate world you cant be honest!

Thumbnail of user carriec3
California
11 reviews
57 helpful votes
  • Send Message
June 12th, 2016

If you're using Firefox there are themes you can install with the Stylish add-on to make DDG look exactly like Google. We all hate change and prefer the familiar so this helps make the transition easier. My main complaint is the mouse rollover effect where each search result changes color when the mouse is near it is very annoying and makes keyboard scrolling awkward. There should be an option to turn this off. The other thing is that each search result does not have enough of a description or include any available dates to inform me if this is something relevant and recent I want to click on. All the search descriptions only extend out to a quarter of the page where google extends halfway giving more info. I don't want to be forced to click on each search result to see if it's what I'm looking for.
I like DDG and would use it full time if these issues were fixed. I'm completely fed up with Google's intrusive stalking and data mining. I don't want every search I've ever made in my lifetime stored for eternity.
Reviewers talking about DDG hijacking their browsers is just plain rubbish. It sounds like they are newbie computer users with no technical skills and got themselves some malware, or they are trolls. DDG doesn't require any installation or download so how could your browser get hijacked?

Thumbnail of user swenr
Germany
1 review
13 helpful votes
  • Send Message
December 13th, 2020

The search engine promotes companies from the USA and UK, it is especially visible in law firms. You will not find the rest of the results in it. Poor product and I thought Google was a poor product.

Thumbnail of user douglasl353
Minnesota
1 review
1 helpful vote
  • Send Message
June 15th, 2020

Using DuckDuckGo in Chrome as my default and I have gmail and my only email. I was doing great and then I started having errors getting to sights. I started seeing people complain that DuckDuckGo was the problem but, I could copy the link from my email and go outside of Gmail to Chrome with DuckDuckGo and paste and it worked. Changed default search engine and it worked. Moved over to Foxfire with DuckDuckGo as default and Gmail and the link worked. Moved over to Edge and the Gmail with DuckDuckGo as the default and the link worked. Now the link https://www.pollking.com/. To Google a very "LIBERAL" it privately owned til 2004 then went public but it is still very controlled by Liberals to this site gets a DuckDuckGo and a "Right" hit. So blame DuckDuckGo, NO I do not as this is a fight back issue as Google tries to maintain it very strong foot hold and say it is a DuckDuckGo problem. When in fact it is a Google Chrome road block.

Thumbnail of user alfredd119
Texas
1 review
0 helpful votes
  • Send Message
May 7th, 2021

I force stoped gxxxxe you know, just winged it for a while still had Sccsxxg partner in crime it was terrible looked at the ratings and tryed this app had noe for a minute but it works fine and if I start to go to a bad site it warns me but I can still go I have a choice not being directed like before the other one does it for profit they held the shared control one was in control the other the default so how do you get around that, I will tell you get DuckDuckGo and in a very short time you will find yourself believing the warnings kinda like a budy or a family member. Thanks. DuckDuckGo I am impressed.

Tip for consumers:
This is a browser that like
God gives us a choice

Thumbnail of user donaldp412
California
1 review
2 helpful votes
  • Send Message
June 11th, 2021

DuckDuckGo does not store IP addresses or user information. Google has 114,096 – but often the outcome is the same results as DuckDuckGo which has 78 employees.

Thumbnail of user chinkf
Wisconsin
2 reviews
17 helpful votes
  • Send Message
March 20th, 2022

Cuck Cuck Go censors their results just to fall into lockstep with all the other massive conglomerates. How despicable are they? Let's see, they used to have unbiased unfiltered results and suddenly they sound like the Biden administration saying "we're fight MISINFORMATION" C'MON MAN. Time to go to Brave who used to use DDG but stopped when they started censoring results. Yup go get Brave Beta and enjoy unbiased, unfiltered, news that you actually look for. Yes you can find what you want on BRAVE.

Tip for consumers:
That they are falling into lockstep!

Service
Value
Shipping
Returns
Quality
Thumbnail of user nott24
South Carolina
1 review
0 helpful votes
  • Send Message
February 16th, 2021

Google tries to track your location and does not protect u from hackers unlike duckduckgo. Duckduckgo is the best browser ever, delete all google apps and browsers from your phone immediently.

Thumbnail of user brucew552
Florida
1 review
2 helpful votes
  • Send Message
August 13th, 2021

I started using Duckduckgo a couple years ago as a substitute for Google. It was semi-decent. Nowadays It's just plain awful. 3/4ths of my searches end up with nothing but piles of junk results. Even when I wrap every word in quotes, it completely ignores them. I'll put words in quotes, and most of the results won't even contain the words I entered. Sometimes I'll use the "Find in Page" feature of the browser, type in 1 or more of the words I searched for and the only matches it shows are the ones I put in the search query box. Even I go to one of the pages in the results and search for those key words, they don't exist. Nor is anything on the page even remotely related to what I searched for.

I'm tired of doing searches and constantly coming up with BS. What's the point of searching when it's just going to give you junk more than half the time? As I said. It's just as bad as Google. It seems the only time it gives good results is when you're shopping/looking for a product. To make matters worse, it refuses to show me more than 2 pages of results. I've tried to search for help with that... but you know... search returns crap results. I only found a couple pages that mention this.

I can't stand using DDG or even Google. They both seem to love ignoring quotes and showing me what THEY want me to see and not what I want to see. Smh. I don't know what's with all these positive reviews, because there is nothing positive about it. It's just plain horrible.

Is there anything better and actually"useful" out there when it comes to search engines nowadays? Thinking about searching gives me a headache now.

Tip for consumers:
Not as good as they claim. Needs lots of work.

Service
Value
Quality
Thumbnail of user benf179
Spain
1 review
9 helpful votes
  • Send Message
March 21st, 2020

$#*! you Google! Finally someone is doing something aginst you money driven bastards, destroying people business just for money, auction based little $#*!! $#*! you!

Thumbnail of user billp92
Texas
5 reviews
42 helpful votes
  • Send Message
January 14th, 2017

You want to know why the bad reviews you see here? It is very easy to understand last year in june 2015 DDG exceeded 10 million searches in a day. Google and some of the others are seeing that as taking a cut of their profits from selling you out for cash money... lol By all means feed the machine Google didn't get where they are from allowing others to cut into their profits. Even though they are small in comparison to Google they provide a vastly superior service for FREE they don't sell you out track you or abuse power. Out of the bad reviews I really can't put any stock in any of them. Hi jacking your browser... lol what a joke DDG don't install anything on your end. It is a link in your browser and that is all. I run a good AV and it SAYS that DDG is not tracking you and it is a Premium AV and rated among the BEST. Google that is a different story I get several tracking responses there. As well as yahoo, Bing, and most the others as well. Can't uninstall another joke of a remark a 3 year old could uninstall it is so easy! I personally feel they are paid spammers just like AVAST I think they are in bed with the completion. By their own admission on their forums they said they have found nothing wrong with DDG but yet they recommend changing your search engine because it might not be safe.

Thumbnail of user hollym257
Virginia
1 review
16 helpful votes
  • Send Message
June 25th, 2020

I want bing I didn't even go to duck duck go and now each time I turn on safari instead of wonderful google I get horid duck duck go that never bring s me to anything useful instead I get uslees info I don't want! If you care about being able to have good research or other things that most of HUMANS do NEVER EVER FOR A MILLION DOLLARS UE DUCK DUCK GO IN YOUR LIFE!

Thumbnail of user andrewh115
Florida
1 review
36 helpful votes
  • Send Message
March 15th, 2016

These are either badly written paid-for negative reviews or reviews written by people with really poor, and I mean really really poor basic computer skills.

I have never had an issue with DDG hijacking anything I use - it is installed on all my devices - and I have selectively allowed third party cookies with no issue. No spam email, no hacking, and as the first entry is an ad ( as they say) and it is marked as an ad, I have no real problem scrolling past it.

If your computer was hacked, that sucks, but did you install from Duckduckgo or a third party. Is your firewall up to date or did you turn it off to install something? Are you just really crap at keeping you computer secure and forget that it is your responsibility, not the software's, to be up to date?

The quality of the results is better than Google, who, as other reviewers have mentioned, are concentrating on ad revenue rather than quality, and far better than Bing ever was (if you are looking to be paid for writing negative reviews, try Bing, just sayin)

Thumbnail of user fijihim
India
1 review
0 helpful votes
  • Send Message
July 22nd, 2021

You don't allow any one to track us and you also don't track us and you keep us safe and private thank you DuckDuckGo, you are 1000 times better than google

Service
Value
Shipping
Returns
Quality
Thumbnail of user wilderc2
Germany
9 reviews
31 helpful votes
  • Send Message
June 24th, 2023

You know it's useless when you type in a search request, and within a few results it's already pulling results that don't have the words you typed. Even words in QUOTES, totally ignored within a few results. I wish I could find a search engine that actually searches for what I type into it but I guess I might as well just give up on even using them anymore because they're all as utterly garbage as this one. Seriously, you can't even give THREE RESULTS before pulling up stuff that I didn't type and ignoring my quotes? My god.

What confuses me the most is why people gush over this search engine. It's complete trash! It works about on par with Google, another piece of trash. Oooh boy it doesn't track me, how useful when it doesn't ever find any useful results. I sure hope nobody tracks these results that are completely irrelevant to my search! That would be just terrible!

I swear, I would allow someone to look over my shoulder at every search I make if it would ensure I get a search engine that actually functions as a search engine and not as a glorified marketing tool.

I wanted to get in contact with them, but as the reputable business they are they don't provide any way to do so. They suggest you ask questions in "their community," by which they mean a SUBREDDIT. Yes that's right, the ONLY place you can ask questions is from a social media site where trolls regularly downvote people for asking or answering questions! GREAT IDEA DUCK DUCK GO! I'll be sure to not ask any questions and never use your search engine again!

Service
Value
Quality
Thumbnail of user terriz4
Indiana
1 review
8 helpful votes
  • Send Message
July 30th, 2019

I tried Duck Duck Go when it first came out and didn't like. I stopped using it. I got sick of Google search when the search answers stood up for the liberals. I would think of something but couldn't remember the details I would google it. If it showed a liberal in a bad light, they would simply not answer it. IF YOU WANT TO SEARCH SOMETHING, GO TO DUCK DUCK GO! It is a great seach engine and will give you ALL the answers; the good, the bad & the ugly for all parties involved. I love it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kylej4
Massachusetts
3 reviews
16 helpful votes
  • Send Message
October 13th, 2011

Love the idea behind this: a simple, clean, privacy-driven search engine. Basically what Google USED to be. I hope this takes off.

Thumbnail of user wendyc508
Australia
1 review
6 helpful votes
  • Send Message
September 18th, 2020

Better than Google with privacy and without tracking. Any search engine that gives Google less control is a good thing.

Thumbnail of user lindsayf41
Hungary
1 review
7 helpful votes
  • Send Message
August 1st, 2019

Advertised and recommended the scam site viagogo when I searched for tickets.

No way to report scam advertising either.

Thumbnail of user marissag9
Canada
1 review
12 helpful votes
  • Send Message
December 27th, 2017

I would say that DuckDuckGo is a really good choice for a home browser. It is quite like Google, but more safe in my opinion! ;)

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

The Internet privacy company that empowers you to seamlessly take control of your personal information online, without any tradeoffs.

How do I know I can trust these reviews about DuckDuckGo?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about DuckDuckGo?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business