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Duke Energy has a rating of 1.1 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Duke Energy ranks 93rd among Energy Efficiency sites.
JULY 1ST 230AM I CALLED BECAUSE OF NO POWER I CALLED, AT 6AM THEY TEXED ME ALL THE WAY UNTIL 8PM SAYING POWER WILL BE RESTORED BY 1159 1 MINUTE BEFORE MIDNIGHT HOW EVER I GET A TEXT AROUND 1030 STATING IT WON'T BE ON UNTIL 1159 PM ON THE 2ND TALKING ABOUT GAMES I COULD'VE WENT AND GOT A MOTEL BUT KNOW DUKE PLAYS TO MANY GAMES WELL DUKE ENERGY I HAVE GAMES TO COME WEDNESDAY MORNING OUR LOCAL CONGRESSMAN FOR MORGANCOUNY JIM BAIRD IS GETTING PHONE CALLS AFTER PHONE CALLS ABOUT THE TEXT WE RECEIVED AT 830 SAYING 1159 AND RECORDED CALLS WE HAVE DUKE THEN WE WILL SEE THEN WE ARE GOING TO ABOLISH DUKE ENERGY FROM MORGANCOUNTY INDIANA AND BRING IN REMC CHO BABY FROM ROBERT THE EQUILIZR BARRETT. 550.
My power gets shut off so frequently and I've never missed a payment to Duke Energy. Right now it is sunny out, no storms, yet we have no power for the third time this month. Duke Energy also NEVER reimburses its customers for the time they do not provide power. I am extremely dissatisfied with their services and would not use them if I wasn't forced to.
In 2020 I received a refund check from Duke Energy which I had not cashed in 2022 I pulled my invoices for electric service for 2020 to access my account on reviewing my invoices I noticed that I had attached the refund check to these invoices and noticed that I had not cashed this check. On January 7,2022 I called Duke Energy and told them about the un cashed check they told me that this money was turned over to the state of Florida and that I should contact the state, I did so and was told that the state had no record of this money being turned over to the state and that I needed get a UPID number from Duke and the date that the money was turned over to the state after many calls to Duke Energy they would not provide me with any information to give to the state. I called state again and asked if they would look again to see if the state received this money the person I talked to at the state checked for the entire tear of 2021 and I was told that they had not received this money for year 2021. Bottom line all I was getting from Duke Energy was nothing a the run around in hopes that I would go away Duke has radio commercial stating that Duke is here to help you where is the help in this case. Amazing how someone can steal your money and tell you to get lost! I wonder how other persons have had this done to them.
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Do your $#*!ing job in newtonsville. Don't pull in somewhere then leave without fixing the $#*!ing problem
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