Poor or no results on every part of their business.
Answer: My advice is to NEVER order anything from Burgess as they send dead plants, sticks and twigs and if you have placed an order then go ahead and ask for a refund because you wont be happy. The plants they send are typically dead or will not live long. Don't trust their warranty as they do not honor any warranty. Burgess has sister companies with different names because Burgess is now known as dishonest and a scam. Any good reviews you see are probably from the company itself. Read through the 1000's of reviews and you will be satisfied you did not buy from Burgess or its sister companies.
Burgess has a rating of 1.3 stars from 289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Burgess most frequently mention customer service, credit card and dead plants. Burgess ranks 124th among Gardening Supplies sites.