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Ecklers has a rating of 4.3 stars from 1,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
12,383 reviews
I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.
So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..
Found and ordered the part I was looking for. Haven't installed it yet, but seem it will fit well.
Came up on search results.
It was what I wanted.
Date of experience: October 9, 2024
Item was exactly as described. Super fast shipping. They always have everything needed for classic cars.
Date of experience: October 1, 2024
I placed a order for seat covers for my 1965 Falcon. The covers shipped out the next day snd I received them within the week. The covers are high quality and match my interior perfectly.
I had heard other club members had good experiences with Ecklers
Date of experience: September 14, 2024
Great products! Quick shipping, beats prices from other sellers on Corvette parts, glad we came across this website, we will be using iit from how on. Thank you for your service.
Great prices
Date of experience: September 6, 2024
As above. Would recommend others to use them if they have your product.
Date of experience: October 18, 2024
The part arrived on time and was very easy to install. I was pleased with the experience.
Date of experience: October 18, 2024
I ordered the 1957 corvette FI distributer cap (4" diameter) but received an incorrect (3"diameter) cap.
Called tech support, but did not get any help!
They could not verify if they had the correct (4" diameter) part.
I thougt you had the correct part.
Date of experience: September 7, 2024
Dash cover fit with minimum adjustments and looks like a new dash pad.
Internet pricing
Date of experience: October 17, 2024
I ordered four 68 - 69 door armrests. One was not dyed, but the three that were dyed, the dye is falling off. These two conditions are clearly visible thru the clear plastic Zip Lock bags and shouldn't have made it out the door (or in the Zip Lock bag).
I had my friend who works at a restoration shop said that we'll just re-dye them.
She was very pleasant. I did tell her about the issue and that I would check with my friend before deciding if I would return them.
Date of experience: August 21, 2024
Date of experience: August 9, 2024
Quick and easy to order. It was shipped just a few hours after ordering.
Date of experience: October 17, 2024
Same great parts and service that keeps me a customer. Quality is excellent.
Selection and availability. Fast shipping.
Date of experience: October 18, 2024
I was looking for a rear bumper for my truck and I had great service from my customer service man Santino I felt he goes to work for his customers he is always trying to find out what is the best possible ways to make things work I like that in a person that is handling your needs I will be doing business with him more thanks again for the great experience
Date of experience: September 8, 2024
I had to cancel my order! No help or solution proposed to get the part! Second order! Second time!
Date of experience: October 17, 2024
Delivery was on time and the floor pan fit well. Thanks ill probably order the other side soon.
Part was on sale
Date of experience: October 8, 2024
I am writing this review in response to a horrible experience that I had trying to get parts from Eckler's. I don't want anybody to have to endure the pain and anguish I went through regarding my experience ordering parts through this company. I was looking for some bed strips for my pick up truck, they come in seven strip kits. I received only one strip on the first shipment. Had to jump through a bunch of hoops to return it. Second order, they shipped electric window operators instead of the bed strips. Had to jump through hoops to return that package. Third shipment, they sent one strip instead of seven again!. Talk to a supervisor and he assured me they had him in stock and they would ship out that day or the next day. That was 10 days ago. Call them to find out where the order was cause I did not receive an email for tracking. And was told that they're not shipping out until the 18th of the month because they were not in stock. I had two specific conversations with them saying that these were in stock which is why I ordered them. I have ordered them from somewhere else and canceled my orders with Eckler.
Very, very disappointed as this is the worst customer service I've ever received. Unfortunately, as I was doing this review, it asked me to write the review so I had to put one star in the box regarding this review, but I wish I could've done it with "zero stars."
Date of experience: September 11, 2024
Great online experience, quality part as described and always delivers on time!
Past expereince
Date of experience: October 16, 2024
Date of experience: June 27, 2024
It was good over all, I will use them in the future. They have really good customer service.
Date of experience: October 7, 2024
This is the first time I've ordered since Eckler's took over from Mac. The experience was simple and easy.
But why is it I can order parts and they come in within a week but when I order a catalog I never seem to get it
E-mail promotion
Date of experience: August 18, 2024
East overall but this is the first time I've ordered since Eckler's took over
* Ecklers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 11, 2024
Fast and efficient. Loved the option are being able to track my package and know exactly when it's arriving.
In stock inventory
Date of experience: September 17, 2024
I did not get what I ordered it was supposed to be while kit
Date of experience: October 12, 2024
Hey Shawn,
I'm sorry I missed you I just left you a voicemail verifying that you did receive your entire order and aren't missing any items. I do see you spoke to customer service on 10/14 and they provided you with a delivery date for the rest of your order of 10/15 and that has past. Please do not hesitate to reach out to me directly if you need further assistance with this order.
Thank you,
Allison EXT 1896
Started receiving questionnaires about product. Couldn't review product until I received it. It is what I wanted
Date of experience: September 29, 2024
Great brake parts for a great price! Needed them and deal was too good to pass up.
Best place to get ford related parts
Date of experience: October 7, 2024
My experience with Eklers is something I've never seen before. They advertised tires on their website which I ordered. They took my credit card and told me that they would be shipped in 4-5 days. Then I received an email telling me that they were 5 to 6 months out.!
When I called, to find out when they would actually ship, because I figured the 5 to 6 months was a typo, I was told it was correct. Without any notice, they gave me a credit back on my credit card. I have no idea where the tires are, at this point, which I don't care, I've used Eklers in the past on other builds.
Someone obviously made a mistake in advertising these, as the exact same tire from Coker, who Eckler gets the tire from was double the price. The funny part is Coker who supplies Eklers has the tires in stock.
So they obviously, rather than honoring their advertised Tire, they just blew me off so I would go away, and that is what I will do. There are so many other honorable companies out there other than Eklers, most of there things are junk anyway.
I'm very skeptical of a company that advertises something that they cannot deliver. Talk about a scam.
If you're looking for T-Bird Parts, try Larry's Thunderbird. So far a very reputable company with great parts, fair prices & great service better than Eklers, but then again, obviously that's not hard to beat.
Date of experience: September 9, 2024
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.
Hello Fabrice,
I called the phone number associated with this email and account and the person who I spoke to did not know what I was talking about, so hoping this message reaches you instead. I called to verify that you did receive your product since it did get shipped by the manufacture and was delivered on 10/21 and received by the front desk per the tracking. You should of received a tracking # via email as well, I apologize for any confusion regarding this order. If you require further assistance please do not hesitate to reach out to us!
Thank you
Allison