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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.6%
Positive
806
Neutral
60
Negative
110
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12,380 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
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Reviews (1,159)

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customer service (82)
Thumbnail of user timr1089
Minnesota
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Good Experience. Fast shipping and great customer service

Date of experience: October 9, 2024

Thumbnail of user patrickg1337
Texas
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

The day I ordered parts, I started getting emails asking how the service was before i received my parts, this was annoying

Date of experience: September 19, 2024

Thumbnail of user richardf2787
Washington
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Very easy to navigate the site and to order parts just for my car.

Reason I chose this business:

Has all of the parts for my car at my fingertips.

Date of experience: October 5, 2024

Thumbnail of user edwardn499
Florida
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Have ordered all the components to restore the interior of my 84 corvette, dash panels, door panels carpets and the final part were the arm rests, as usuall fast shipping, quality is perfect!
As with everything I have ordered.

Reason I chose this business:

They have most everything I need for my vette

Date of experience: August 15, 2024

Thumbnail of user bobm1791
Florida
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

He was very helpful. Whiling to go the extra mile to help

Date of experience: October 6, 2024

Thumbnail of user eileens691
Massachusetts
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

It was easy to find and arrived in good time and was exactly,what we needed

Reason I chose this business:

They carried parts I needed

Date of experience: October 7, 2024

Thumbnail of user larrys2425
Kentucky
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I ordered a pair of dome light door switches that didn't work as they should. The lights would come on when the door was closed and out when the door is opened sometimes and I could wiggle the switch button and lights would go on and off.

Reason I chose this business:

They are one of the largest suppliers in the 55-57 Chevy market, I assumed their parts were reliable. But these were not.

Date of experience: August 11, 2024

Thumbnail of user markh5610
Missouri
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Easy fast shipping good quality merchandise, good pricing

Date of experience: October 7, 2024

Thumbnail of user ivans574
Wyoming
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

While ordering was very easy, the product I received isnt any where in the realm of correct. The product I received can not even be mistakenly used as the same application.
The website shows the product was in stock and available, and I received a product that is for a totally different application.

Service

Date of experience: August 15, 2024

Thumbnail of user oscarm548
Texas
2 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Sales person very knowledgeable of product and service required. Awesome customer service.

Date of experience: October 5, 2024

Thumbnail of user tonyd1513
New York
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Very good fast shipping, if theres a problem it all ways get tken care of,im not a fan of the taking pic. Of wrong items and having to mail it in befor they give return auth. But im sure they have there reasons for doing so

one item was wrong they took care of it and gaveme a 10.00 voucher for my troubes

Reason I chose this business:

Ease of ording shipping is fast, some one all ways answers the ph quickly

Service

Date of experience: August 9, 2024

Thumbnail of user franciscoa381
California
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

I purchased the windshield trim and clips for a 56 chevy 210 wagon, also window channel felts. Items are of great quality. On line purchase was easy and fast with no issues. Thanks!

Reason I chose this business:

Returning customer...good experiences.

Reason I chose this product:

Easy pay plan

Date of experience: August 19, 2024

Thumbnail of user justinh1393
New York
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Poor packing resulted in a damaged part, but Eckler's replaced it no issues. Just the hassle of having to send in pictures and take it to a Fed Ex store. Replacement part was good.

Good

Reason I chose this business:

Great sale price on the parts I needed.

Service

Date of experience: August 26, 2024

Thumbnail of user jeaniel57
New York
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

The wiring harness I purchased was as described and fit perfect. It upgraded my system without modifications to firewall or location. Direct fit. The shipping was fast and on time.

Date of experience: August 30, 2024

Thumbnail of user keng615
Tennessee
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Website remembered my search history and suggested an item on sale that I needed. This is a great alternative to other suppliers offering at twice the price. I'll be cutting the part to use as a patch panel, retaining as much of the original as practically possible.

Reason I chose this business:

Bought from your business before and pleased with parts and service

Reason I chose this product:

Previously searched for it and was suggested when I came to the site

Date of experience: July 31, 2024

Thumbnail of user johnm15280
Wisconsin
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

The whole corner was smashed. Two additional dents were found. I

Date of experience: October 5, 2024

Thumbnail of user rayb975
Tennessee
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Order received but missing one item. After contacting customer service, I was told it was out of stock. Would have been helpful to just put a note in the box regarding out of stock item.

Order received but missing one item. After contacting customer service, I was told it was out of stock. Would have been helpful to just put a note in the box regarding out of stock item.

Reason I chose this business:

Items I needed were available.

Service

Date of experience: August 25, 2024

Thumbnail of user brianh3799
Wisconsin
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Just opened the box containing the hood hinges I had ordered. I'm very disappointed with the way they were packed. They were just put in a box, the pair of them without anything to keep them from banging against each other.
I'm not very happy and I won't be using this supplier again.

Service
Value
Shipping
Quality

Date of experience: August 1, 2024

Thumbnail of user joem3648
Massachusetts
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

The accessible to order and the easy to checkout the price 👌

Reason I chose this business:

Quality of parts

Date of experience: October 5, 2024

Thumbnail of user paulh4004
Georgia
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Arrived quickly as described item was in stock available for quick shipping

Reason I chose this business:

Price and availability item was in stock

Date of experience: October 5, 2024

Thumbnail of user billh1747
Texas
1 review
0 helpful votes
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October 12th, 2024
Verified purchase
• Updated review

Very user friendly site…easy to navigate and find parts and pricing. No issues.

Reason I chose this business:

Have ordered in the past for both my 57 Chevy and my 81 Z28 and have been very satisfied with product and customer service.

Reason I chose this product:

Starting restoration project on 81 Z28 in near future…starting to get a few things I want to replace as I see sales and have the money to purchase. These panels looked affordable so I went ahead and bought them.

Date of experience: October 2, 2024

Very user friendly…thank you!
September 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Ordered in the past for my 57 Chevys. Always pleased with parts and customer service if there was problem with order.

Reason I chose this product:

Owned my 81 Z28 since 81. Been in storage for 20 years. Recently got the bug to get it out and get it running. Texas sun is brutal so want to protect interior with rear window louvers.

Date of experience: August 22, 2024

Very user friendly site
August 2nd, 2024
Verified site experience
• Previous review

Very user friendly site. Thank you!

Reason I chose this business:

Have used in the past. Always satisfied.

Reason I chose this product:

Just ordering part at a time and trying to complete what I need for trunk area.

Date of experience: July 23, 2024

Thumbnail of user brandons1576
Washington
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

With the years rolling by and the parts getting harder to find Ecklers had what I needed for a reasonable price.

Reason I chose this business:

Best price for quality parts

Date of experience: September 8, 2024

Thumbnail of user craigb1391
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Your product has the best appearance (no wear or damage) than other sites.

Reason I chose this business:

Been thinking about this purchase for a few days. Your product has the best appearance than the other venders. Decided to purchase this morning.

Reason I chose this product:

Been thinking about this purchase for a few days. Decided to purchase this morning.

Date of experience: October 4, 2024

Thumbnail of user jimc2190
Colorado
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Driver made a mistake and realize it and corrected it. Told FedEx about the mistake but was fixed before they could research it

Date of experience: September 15, 2024

Thumbnail of user davidd6470
New Mexico
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Difficult to find parts. I had a hard time finding the parts I needed to purchase!

Reason I chose this product:

Restoring 1980 corvette.

Date of experience: October 3, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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