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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,158 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.6%
Positive
805
Neutral
60
Negative
110
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Instant Feedback

12,376 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
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Reviews (1,158)

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customer service (82)
Thumbnail of user nathane342
Wisconsin
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Website easy to navigate and products are quality. Need more details on fitment

Date of experience: September 16, 2024

Thumbnail of user rockyt49
Tennessee
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Easy to navigate and order, quick shipping, great products.

Date of experience: September 16, 2024

Thumbnail of user stephenm3363
South Carolina
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Item did not state it would only fit an automatic console. Customer service authorized return and waiting for my refund.

See above

Reason I chose this business:

Lots of purchases over the years.

Service

Date of experience: August 28, 2024

Thumbnail of user douglasp815
New York
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

First class products and service from first class outfit...no mistake!

Reason I chose this business:

My Corvette deserves the Best

Date of experience: September 14, 2024

Thumbnail of user donnied314
Maryland
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Call taker very helpful took time to make sure I got the correct parts

Date of experience: September 14, 2024

Thumbnail of user nickh1194
Kentucky
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

One was missing the medallion, but other than that good product.

Date of experience: September 14, 2024

Thumbnail of user nates220
South Dakota
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Quick shipping and easy to get a hold of customer service. Hopefully an exchange will be as easy.

Want to get a exchange processed but don't understand what's the hold up.

Reason I chose this business:

I was told from another person at a rat rod show about ecklers.

Service

Date of experience: September 5, 2024

Thumbnail of user justing982
Justin G.
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Ordered hood hinges for a '68 impala. Nice fit, nice operational functionality. Part shipped next day after ordered and was received a few days later.

Reason I chose this business:

Ecklers choose me this go round. Will revisit soon

Date of experience: August 4, 2024

Thumbnail of user jasonl1115
Missouri
2 reviews
0 helpful votes
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September 21st, 2024
Verified purchase

Easy to find the grille out 73 needed. Easy purchase process and fast shipping.

Reason I chose this business:

I’ve known of Ecklers for as long as I remember. Now that we have our Corvette, I have a reason to always choose Ecklers.

Date of experience: September 11, 2024

Thumbnail of user johnk7117
Florida
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Received in very good time.
Pleased with purchase... couldn't get all the parts since the car is old

Date of experience: August 20, 2024

Thumbnail of user barrys875
Arizona
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I ordered a carbonator for a 55 Chevy. No problem at all. Fit perfect and worked and ran as soon as I turned the key. Thx you Ecklers

Reason I chose this business:

Good price on parts

Date of experience: September 3, 2024

Thumbnail of user barretts37
South Carolina
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Easy to navigate and especially liked the frequent bought together, makes sure I don't forget about something.

Reason I chose this business:

Been shopping here before the internet

Date of experience: August 25, 2024

Thumbnail of user michaelk6011
Indiana
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

No problem, talked to Logan and have now order part., don't know what happened but customer service was great.

Reason I chose this business:

Great to get parts for my old 84 Vette

Reason I chose this product:

Because I needed it. :)

Service

Date of experience: August 26, 2024

Thumbnail of user garyb1907
Texas
2 reviews
0 helpful votes
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August 16th, 2024
Verified purchase

Received the item before the estimated delivery date. Was exactly as described and for my vehicle perfectly. Price was competitive and item was in stock.

Reason I chose this business:

This was my first order with Ecklers and found them online while searching for the item for my vehicle. Will continue to shop with them as needed

Date of experience: August 6, 2024

Thumbnail of user als725
New Jersey
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Everything was quick and easy. The items I ordered seem to be high quality and fit perfect. Very friendly and helpful

Date of experience: August 21, 2024

Thumbnail of user daniell2892
New York
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Quick and easy. Part Just as described. Fits fine, looks good.

Reason I chose this business:

You had the part

Date of experience: September 11, 2024

Thumbnail of user josephk2175
Pennsylvania
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Item was a GM restoration part, looks and fits as it should on my 396, fast shipping and great price!

Reason I chose this business:

Had the parti needed

Date of experience: August 13, 2024

Thumbnail of user johns16128
North Carolina
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Stringray emblems ordered for 1972 vette. Replacement emblems' prongs (to attach to front fender) did not match existing holes. Tis is my first experience with Ecklers with trying to restore my vette. Not a good start!

Called to return emblems. Procedure to get refund is very inconvenient for me. Will try to follow instructions but not given any alterative.
Support person very nice.

Reason I chose this business:

Seen catalogue

Service

Date of experience: July 25, 2024

Thumbnail of user joshuag1086
Missouri
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Quick and easy! Quality every time! I'll definitely be ordering more!

Reason I chose this business:

Outstanding company

Reason I chose this product:

Great price and fast shipping

Date of experience: September 10, 2024

Thumbnail of user billl1199
Pennsylvania
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

I think they have a pretty good selection for older cars and trucks

Reason I chose this business:

Because of their selection of parts

Date of experience: September 10, 2024

Thumbnail of user kenh1333
Canada
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Replacement show quality fender arrived in perfect condition. It looks beautiful, if it fits as good as it looks then we have a Winner!

Reason I chose this business:

Had quality parts I needed in stock.

Date of experience: August 22, 2024

Thumbnail of user charlesh3414
Ohio
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Great product and price also fast shipping.I received too many panels by mistake and i called them and they arranged for me to return the extras

Service

Date of experience: August 13, 2024

Thumbnail of user brianb4919
New York
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

User friendly easy ordering process. Window was a good fit at a great price and shipping was much less than that of other companies.

Reason I chose this business:

Best price for the item that I needed.

Reason I chose this product:

I need to replace a cracked window and this is the window that I needed.

Date of experience: August 15, 2024

Thumbnail of user philipa497
Massachusetts
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

The experience was great the part was perfect. And a timely delivery.

Reason I chose this business:

You had my part at the right price.

Date of experience: September 9, 2024

Thumbnail of user cindih76
California
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Overall great experience I received my item as expected! Thank yiu

Reason I chose this business:

I could not find the item for my corvette at any of the auto part stores in town and the price was great! Thank you

Date of experience: September 10, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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