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Ecklers has a rating of 4.3 stars from 1,158 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
12,375 reviews
I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.
So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..
Great place for all of my parts for my project. Will be ordering again
Best around
Date of experience: August 15, 2024
Happy so far …good experience. But the more I have to wright the less happy I am
Date of experience: August 15, 2024
I received the Hood scoop & tried it on my Torino's hood where the original one was. I found that the bolt on the driver's side front is about 3/8ths to 1/2 inch off from the bolt hole in the hood. The bolt on the passenger side is ok. The scoop I'm replacing is a Ford factory scoop with Ford Assy C90-B1GC664-B 40-2432 7 & Ford Panel C90B*******-B 40-2433 on the right Underneath side & Ford Assy C9ZB16C6648 40-2430 & Ford Panel C9ZB*******-B 40_2431 on the left underneath side. The reason I'm replacing uit is because it is cracked. The one I got from you is no good to me.
Date of experience: August 2, 2024
Had parts needed at a reasonable price. Will see how delivery and Quality is.
Date of experience: August 15, 2024
Finding the parts that I was looking for was very easy on your web site. Ordering was easy as well. Notification of shipping was quick. Great experience!
Date of experience: June 29, 2024
Craig, my sales rep was extremely helpful extremely knowledgeable, extremely accommodating and represents the company finely
Date of experience: July 24, 2024
I appreciate that you ship quickly, items are as described and your prices are reasonable!
Date of experience: August 11, 2024
Easy to navigate, product is available, and at a good price!
Macs directed me to Ecklers!
Need them for my truck
Date of experience: August 13, 2024
Chris was great helped me get everything thing I needed to convert my oil filter
Date of experience: August 13, 2024
Everything handled very professionally and promptly. As a consumer that is very important to me.
Had the product I was interested in
Date of experience: August 9, 2024
Happy that the email alerted me to a sale. Finally got me to buy the parts I need.
Date of experience: August 13, 2024
Great experience. Thank you, I will be back and see what else you have in stock
Date of experience: August 6, 2024
Friendly service fast shipping great experience very helpful knowledgeable agent
Price and selection
Good price and quality
Date of experience: August 13, 2024
Shopping experience was great! Found a great deal on products for my car. Thank you.
Like everything about your web site and viewing products.
Sheet metal repairs for my car.
Date of experience: August 9, 2024
Rear brake line kit for a '65 Mustang single exhaust purchased. Had to bend the brake lines a bit to make them fit. Haven't added the brake fluid yet so I don't know if its going to leak but I got my fingers crossed that it works and the fittings seat well.
Price point and shipping was the fastest
Date of experience: April 23, 2024
Before I ever got to touch the box and after reporting theft of the merchandise, Ecklers sent a replacement and within 4 days, it was on my doorstep, which I was promptly able to retrieve. Thank you Ecklers.
The rep understood my situation and took appropriate steps to start the process.
A wide range of parts for my needs.
Date of experience: May 19, 2024
Easy to order. On time delivery. Good products. Comparable to other companies.
Fair prices
Rebuilding 66 fairlane
Date of experience: August 10, 2024
It is a great experience but the only problem I have is I ordered on 6/26 and it's now 6/30 and I still haven't received an order confirmation or a tracking number or shipping date thanks
Date of experience: June 30, 2024
I finally stupidly bought something from you guys in the hopes you would back off from your daily harassment, but you won't let go. Never again! I had already unsubscribed to your dribble, but you ignored me. Listen up! I can spend $5 on RockAuto and get a free refrigerator magnet, so the last thing in the world I would do is give you $199+ dollars to get an stupid air freshener! And lastly, you charged me Massachusetts sales tax on the shipping charges for my order. This is illegal, and I expect a rebate! I know this response is going to the marketing people, so instead of trying to bury this response, how about using it to try to improve the customer experience rather than turning them off?
* Ecklers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 29, 2024
Still having issues with the car. Most likely will be back for more parts
Date of experience: August 10, 2024
Two of the four hubcaps would secure to the rims. I submitted an online return request, which was fairly easy, but still have not received the shipping label or information.
Only place I found who carry the hubcaps I need.
Date of experience: June 5, 2024
Online store is user friendly. Customer service was very helpful
Dressing up my car
Date of experience: August 10, 2024
Quick shipment. Liked that the kit had locations for each mount.
Date of experience: August 10, 2024
Hard to find a filter for a specific year and model. Otherwise it was good
Body mount kit
Date of experience: August 3, 2024
Timely and professional with delivery of item. Skeptical at first but A+
Date of experience: August 10, 2024
Hello. I purchased a 1972 Dashboard and the product arrived on time. However, the dashboard feels very flimsy. Please take extra caution when installing it into your car. Also, the dashboard has some design flaws. And lastly, I did not receive my military discount during checkout.
Date of experience: April 15, 2024
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.
