- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Ecklers has a rating of 4.3 stars from 1,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
12,352 reviews
I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.
So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..
I bought parts for my corvette. They said all parts were in stock and would ship out tomorrow. The next day I called about my order and was told some of the parts were being shipped from somewhere else and they had been shipped, and would be there in 5 to 7 days. Day 7 came and no parts. So I called them and the parts have not even been shipped yet. Instead of telling the TRUTH they would rather lie to you. TWICE! DONT BUY FROM THEM!
Date of experience: February 2, 2023
I ordered a headlight switch for a 1997 corvette. The description said for a 2005-2013 corvette, but the fitment page said 1997-2013. I called and spoke with Josh. He said that according to the webpage, it should be correct. I said i was comfortable ordering it, but wanted to confirm that it was returnable. A lot of times, electrical parts are not returnable. Josh assured me that it was.
When the part arrived, it was unfortunately incorrect. I contacted Ecklers and requested a return. They asked for the reason, we discussed that, and they issued me an RGA label, freight prepaid back to them.
They apologized for the inconvenience and asked if there was anything else they could do.
Ecklers does Customer Service the way it should be done!
PS, they have already corrected the website. And it no longer lists this a fitting a 1997. Good job preventing future issues.
Date of experience: June 28, 2023
Not good i asked Robert if the part fits my 1968 Oldsmobile cutlass. He assured me it would fit it didn't fit
Just a waste of my time
not good.
You were recommended by a freind.
Date of experience: June 13, 2024
I had some questions regarding some seat emblems for a 1967 Fairlane, so I decided to call an Eckler's representative. The questions and answers I received were the following
The emblems I am looking at don't show the backing plate and retainer clips, do they come with them?
Answer: I don't know, it doesn't show on the website.
The description on the website says pairs of emblems are available at a discounted price but when I put a qty of two in the cart I don't see a discount, is there a separate part number?
Answer: There is no discount, where did you see that? (In the part description), Well there is no discount, do you want to place an order or not?
I suggested that I would complete the order online where the backer plates and retainers were added to the order.
Kind of disappointed that I had better luck with the website than a human but I understand not everyone can know all the details for each part.
Date of experience: April 13, 2023
My order arrived earlier than expected and looks great. It's just what I was looking for.
I wasn’t sure about the exact fit for my model and year but customer service was able to point me at what I needed
There’s only a few late model car parts stores to choose from and I always seem to find what I’m looking for here at Ecklers
Date of experience: July 15, 2024
I called due to that fact I was a lil confused as to what exactly came with the part I wanted but Stephanie wa a great help, I appreciate her efforts and I got what I needed
Date of experience: June 14, 2024
Very fast shipping, this was my first order and I will be back
Date of experience: July 14, 2024
I've ordered multiple items as well as apparel on this site and it is always great quality and fast delivery
Repeat customer due to great site
Date of experience: June 13, 2024
Date of experience: November 1, 2023
I contacted Ecklers about their 1957 BelAir hood. I asked if they had any fit issues and the sales guy assured me that their parts fit because they are made to the same specs as the original. I bought the hood and when we got it installed all the gaps were way off. From the firewall to the front of the hood was bowed so that it would not fit flush with the fenders and the chrome hood bar would not match up with the rest of the grill extensions. I contacted them and they said they wouldn't refund but they would give me a
credit. Then they charged me for return shipping, even though the issue wasn't my fault. I would recommend you shop anywhere but here for body parts, trim and chrome bumpers and grills.
Tip for consumers:
Too many other good parts houses to waste time and money on Ecklers
Products used:
I used the original hood
Date of experience: March 20, 2024
Good shopping experience with this company so far. I have made several purchases and everything has been fine.
Date of experience: June 16, 2024
I'll be ordering other components once my car is painted and upholstered.
You had the small stuff like hood stops.
I need them soon
Date of experience: July 13, 2024
I happened across this chrome dressing and noticed the price was much lower than any competitors. I couldn't resist.
Ecklers has been around for awhile and is well respected.
Date of experience: June 3, 2024
Im not sure it was suppose to have a tracking number and says labels havent been created yet.
I will do another review as soon as receive.
Date of experience: May 22, 2024
I was unable to locate the part I needed on the website. I chatted with a nice lady that found my part, verified the fit, then completed my order. Great job!
Date of experience: April 26, 2024
This has made has put me on the fence with ekler's. I have talked to customer service on this. You buy this in a pack of 4.3 is sent,...someone had to package these for shipment. Makes you wonder?!
Shaken..............
Date of experience: April 24, 2024
Great very helpful p arts are there and will be shipped right away.- knew how inportant my car was to me.
Date of experience: June 19, 2024
They carry anything you need to keep your corvette in great shape.
Reputation, amount of items, and close to us.
Date of experience: July 12, 2024
I ordered a $700 gas tank for a 70-72 Camaro on March 31,2023. While installing it today (7/12/23), I noticed it does not fit. Upon looking at the package, there is one BIG sticker on there that states the item in which I purchased (1970-1973 Camaro Sniper Coated Steel EFI Gas Tank) There is also a smaller sticker (75-77 Camaro & 75-78 Firebird EFI Fuel Tank Kit). I was sent the wrong one. I talked with customer service who stated that the return policy is 30 days. Upon further viewing of the website, it states, "Eckler's standard return policy is 30 days from delivery. We do recognize that restoration projects take time though and that purchases aren't always used immediately, and so in some cases extended returns may be available for store credit." All I asked was for an exchanging of the CORRECT fuel tank. As with restoration projects, it takes months to years to complete. They failed to honor what I purchased in the first place.
Date of experience: July 12, 2023
Was not expecting my order to arrive so fast. Was able to get them installed and back on the road.
Had excellent service in the past
Needed to replace a defective part
Date of experience: July 7, 2024
Easy and great price for what I needed. Quick delivery. Thank you.
Correct parts and super price
Needed a brake fitting for my 40 ford
Date of experience: July 11, 2024
Product was as promoted and i have not installed it yet but looks to be correct.
Date of experience: July 11, 2024
I received a box which I presume contains my car seat foam. Trim shop can't install for a month yet.
Date of experience: June 6, 2024
Saw a set of trailing arms on sale for a great price. Called and talked to steve in sales an help me big time. A+
Date of experience: May 17, 2024
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.
