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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.6%
Positive
803
Neutral
60
Negative
109
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Instant Feedback

12,349 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
See critical reviews

Reviews (1,155)

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customer service (83)
Thumbnail of user percelld
Kentucky
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Very nice high quality item, fast shipping, and a great price

Reason I chose this business:

Have purchased from before

Date of experience: June 14, 2024

Thumbnail of user coreyp268
New Jersey
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Placing my order was easily done online. Item was delivered fast, with no issues.
Thank you!

Reason I chose this business:

Ordered from you before with no issues.

Date of experience: June 3, 2024

Thumbnail of user eliasn9
New Hampshire
2 reviews
32 helpful votes
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September 6th, 2022

I ordered a battery from Ecklers and waited weeks and weeks and weeks. Ecklers never contacted me, neve gave an update, never returned phone calls and wasted the entire summer for my antique car. NEVER would I buy from these people again. Horrible Customer Service

Tip for consumers:
DO NOT USE

Service

Date of experience: September 6, 2022

Thumbnail of user davidc9182
California
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Was a real pleasure speaking with the customer service. They sent me right on track and took care both of my situations. I really like the service.

Date of experience: February 19, 2024

Thumbnail of user dennisg1014
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Would have been higher if the bolts and nuts of the seat belts were the same thread. Off to the hardware store.

Date of experience: April 24, 2024

Thumbnail of user markm6091
California
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

I called to ask a question and ended up placing my order over the phone. The customer service representative was very helpful.

Everyone I spoke with was very professional, helpful and courteous.

Reason I chose this business:

Parts were in stock.

Service

Date of experience: February 2, 2024

Thumbnail of user lizarcoe
California
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Very cool
Josh fixed me up, gave me a lot of information on what I was looking for and what I could use

Date of experience: May 12, 2024

Thumbnail of user jefferyh254
Arizona
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

They had it when others were out or stopped carrying it. At a fair price and in the color I wanted!🤩🙏

Date of experience: January 31, 2024

Thumbnail of user davids12342
Arizona
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

First time Ordering is easy gentlemen who I ordered from was awesome

Date of experience: June 12, 2024

Thumbnail of user miked2653
North Dakota
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

This gauge arrived promptly and worked perfectly when installed. It looks just the the original it replaced.

Reason I chose this business:

Price, performance, availability/delivery.

Date of experience: April 24, 2024

Thumbnail of user johnv2578
New Jersey
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Found my part easily. Ordered it, got on time. That is how it should be.

Reason I chose this business:

You had what I needed at a better price and got it to me on time.

Date of experience: June 5, 2024

Thumbnail of user paulb5442
Germany
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Was promised a 5% military discount. I Did not get a 5% military discount. I am retired military.

Date of experience: June 11, 2024

Thumbnail of user coryc283
Tennessee
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great company to deal with. Good pricing. Part arrived fast and appears to be well built and to original design. Very good instructions.

Reason I chose this business:

Classic auto parts at good prices.

Date of experience: April 23, 2024

Thumbnail of user brucep797
Oklahoma
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Good experience, product came as advertised, will buy again

Date of experience: June 11, 2024

Thumbnail of user svens57
Florida
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Search within the site is not very helpful. Hard to find what you're looking for.
No free shipping no matter how much you spend.

Date of experience: November 21, 2023

Thumbnail of user ronaldh1669
Ohio
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I feal that I was over charged for shipping. And I have not gotten receipts for what I have been buying.

Have not got a response yet .

Reason I chose this business:

Dome. Though I was getting far pricing.

Service

Date of experience: May 6, 2024

Thumbnail of user dannym587
Florida
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Eckler has always been great to deal with, speedy and dependable. Top shelf products, never been disappointed. Thank you so much for being there.

Quality

Date of experience: January 25, 2023

Thumbnail of user robertb10190
New Jersey
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Not bad, parts came in as described and shipped without issue or damage.

Excellent

Reason I chose this business:

Best prices

Service

Date of experience: June 10, 2024

Thumbnail of user jamesh7767
Florida
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Everything went nice and smooth sales man new his stuff found what i needed fast got the order done in no wasted time everything went smooth

Date of experience: April 4, 2024

Thumbnail of user timp1013
South Dakota
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Idler arm for 71-73 Mustang getting hard to find in stock but Ecklers had it. Correct OEM fit fast shipping.

Reason I chose this business:

Parts in stock

Reason I chose this product:

Parts in stock

Date of experience: May 23, 2024

Thumbnail of user lamarw64
Mississippi
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Very good, very informative on the info that was given. If not I possibly would've bought the wrong part. Thanks again for the help.

Date of experience: April 10, 2024

Thumbnail of user davidm9353
North Carolina
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Eckler's had the exact part I needed when no one else did. Happy with the service and great shipping.

Date of experience: May 1, 2023

Thumbnail of user roberta4435
Arkansas
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Great, quick service. Will check fitment this week. Looks same as original.

Date of experience: June 8, 2024

Thumbnail of user dianem1938
California
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

They had the part I needed and ordering it was quick and easy.

Reason I chose this business:

They had the part I needed!

Reason I chose this product:

They had the part I needed it at a reasonable price

Date of experience: June 5, 2024

Thumbnail of user floyds144
Louisiana
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Website was very easy to navigate through. When I had a question the staff was friendly and knowledgeable.

Reason I chose this business:

I purchase the majority of my Corvette parts from Ecklers

Reason I chose this product:

Replacing worn emblems

Date of experience: October 2, 2023

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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