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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.6%
Positive
803
Neutral
60
Negative
109
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Instant Feedback

12,349 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
See critical reviews

Reviews (1,155)

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customer service (83)
Thumbnail of user josephk2127
Oregon
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase
• Updated review

Hard to enter year of truck I have site keeps skipping over 1955-59 chevy trucks

Reason I chose this business:

Price including shipping

Date of experience: June 7, 2024

Hard to enter year of truck I have
May 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price including shipping

Reason I chose this product:

Fixing dash on truck

Date of experience: May 17, 2024

Thumbnail of user douglasb1043
Pennsylvania
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

I ordered mirrior got an email saying I had to complete my order gave credit card info again got billed twice for my order then Ecklers canceled my order for not completing on time

Date of experience: May 10, 2023

Thumbnail of user emmanuelm351
California
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Great quality on the product i received. Will be ordering more stuff soon.

Date of experience: June 5, 2024

Thumbnail of user mattheww1721
Florida
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Good fI got the wrong part however the louvers seem ok and will keep them and see how they look? I really needed the bulb housing.

Date of experience: April 10, 2024

Thumbnail of user conleyw4
Tennessee
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

The motor we received isn't the same as the picture so it was the left side and I need the right side.

Haven’t received a notification that the new one has shipped.

Reason I chose this business:

My brother-in-law

Service

Date of experience: April 8, 2024

Thumbnail of user annamarier4
New Jersey
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Great no problems at all easy to navigate
Website……….

Reason I chose this business:

Found what we needed there

Date of experience: June 4, 2024

Thumbnail of user garym2950
Missouri
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Found a part that was very helpful and reasonable in cost for my project.

Date of experience: June 4, 2024

Thumbnail of user cheryls2271
Maryland
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

My order was placed over the phone with Chad. He was very patient and knowledgeable during the entire process.

Date of experience: March 28, 2024

Thumbnail of user bobbyt282
Virginia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Incorrect parts sent twice. Application guide lists Incorrect applications.

Reason I chose this business:

Bought from them since they only sold Corvette parts.

Date of experience: June 3, 2024

Thumbnail of user lawrencep500
Maine
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

When part of my order was missing, Ecklers sent the rest of the Order amazingly fast. Service fast and friendly!

Fast friendly and easy!

Reason I chose this business:

Having used Ecklers and MAC for several projects they always provided fast friendly service. Ecklers is always my first choice because they come through when I need restoration parts and material’s.

Service

Date of experience: April 23, 2024

Thumbnail of user darylh212
Iowa
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Great selection and at a good price. Shipping easy fast and easy.

Reason I chose this business:

They have everything I need.

Date of experience: June 3, 2024

Thumbnail of user keithw1374
Georgia
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Stated to ship but did. Ot for several days. Received a week later than expected.

No real help given. I was told that something happened in the warehouse and possible a system change.

Service

Date of experience: June 4, 2024

Thumbnail of user maryc5697
Arkansas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Very good and I got my stuff quickly thank you😊😊😊😊😊😊😊😊

Reason I chose this business:

You do 55 Chevy

Date of experience: June 3, 2024

Thumbnail of user phillipm267
Virginia
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Received brake line as ordered. Perfect fit for year/make/model

Date of experience: June 4, 2024

Thumbnail of user paula2528
Minnesota
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Received...haven't had opportunity to try and install as of yet

Reason I chose this business:

Price... but Ecklers return / shipment costs are ASTRONOMICAL...you are better off keeping the part and selling it for $5 at a garage sale

Date of experience: June 4, 2024

Thumbnail of user dalel296
Wyoming
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Shopping with Ecklers was so easy, they have lots to choose from. When i need more parts Ecklers is where i'll start.

Date of experience: April 14, 2023

Thumbnail of user edwards1928
Colorado
1 review
0 helpful votes
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August 5th, 2023
Verified purchase

I wanted 16 valve guides but you only had 13. I've been waiting for more to come in for mounths. So I will get stuck with shipping expense twice

Date of experience: July 6, 2023

Thumbnail of user raleighr8
Massachusetts
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

My mistake, the correct fasteners wasn't in package, the ones I received were too big!

Reason I chose this business:

A friend recommended

Date of experience: June 3, 2024

Thumbnail of user stevef1679
Kansas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Quality parts, good price, received quicker than expected...

Date of experience: June 3, 2024

Thumbnail of user arleenc19
Pennsylvania
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

The web page wasn't working very well but I call and everyone was very helpful to get it straightened out

Date of experience: June 2, 2023

Thumbnail of user tonyw1101
Illinois
3 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Ordering process is fast, web site well laid out to navigate, quick delivery and tracking.

Date of experience: June 3, 2024

Thumbnail of user chrisc3473
Texas
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Would have ordered more parts but your website sucks would not let me add bunck stuff to my cart slow needs updating went else where but thanks

Reason I chose this business:

Thought had alot of parts

Date of experience: April 5, 2023

Thumbnail of user amyd1475
Amy D. – Ecklers Rep

Thank you for your feedback.
Feel free to reach out if you would like to discuss.
Thanks again!

Amy
EXT. 257

Thumbnail of user larryc1617
Illinois
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Ordered weatherstrip seals for '62 thunderbird, came in on time; right as it was done being painted.

Reason I chose this business:

They had seals and parts that were hard to find for that generation of Thunderbird.

Date of experience: April 18, 2024

Thumbnail of user markb5928
Canada
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Always a great experience with you guys!
Guy on the phone was awesome!

Date of experience: May 31, 2024

Thumbnail of user michaelo1770
New York
2 reviews
0 helpful votes
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April 6th, 2024
Verified purchase

Everything thing I've bought so far has been of good quality and shipping was pretty quick I will definitely keep buying parts from them

Date of experience: March 27, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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