Ecklers has a rating of 4.3 stars from 1,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.
So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..
Hard to enter year of truck I have site keeps skipping over 1955-59 chevy trucks
Price including shipping
Date of experience: June 7, 2024
Price including shipping
Fixing dash on truck
Date of experience: May 17, 2024
I ordered mirrior got an email saying I had to complete my order gave credit card info again got billed twice for my order then Ecklers canceled my order for not completing on time
Date of experience: May 10, 2023
Great quality on the product i received. Will be ordering more stuff soon.
Date of experience: June 5, 2024
Good fI got the wrong part however the louvers seem ok and will keep them and see how they look? I really needed the bulb housing.
Date of experience: April 10, 2024
The motor we received isn't the same as the picture so it was the left side and I need the right side.
Haven’t received a notification that the new one has shipped.
My brother-in-law
Date of experience: April 8, 2024
Great no problems at all easy to navigate
Website……….
Found what we needed there
Date of experience: June 4, 2024
Found a part that was very helpful and reasonable in cost for my project.
Date of experience: June 4, 2024
My order was placed over the phone with Chad. He was very patient and knowledgeable during the entire process.
Date of experience: March 28, 2024
Incorrect parts sent twice. Application guide lists Incorrect applications.
Bought from them since they only sold Corvette parts.
Date of experience: June 3, 2024
When part of my order was missing, Ecklers sent the rest of the Order amazingly fast. Service fast and friendly!
Fast friendly and easy!
Having used Ecklers and MAC for several projects they always provided fast friendly service. Ecklers is always my first choice because they come through when I need restoration parts and material’s.
Date of experience: April 23, 2024
Great selection and at a good price. Shipping easy fast and easy.
They have everything I need.
Date of experience: June 3, 2024
Stated to ship but did. Ot for several days. Received a week later than expected.
No real help given. I was told that something happened in the warehouse and possible a system change.
Date of experience: June 4, 2024
Very good and I got my stuff quickly thank you😊😊😊😊😊😊😊😊
You do 55 Chevy
Date of experience: June 3, 2024
Received brake line as ordered. Perfect fit for year/make/model
Date of experience: June 4, 2024
Received...haven't had opportunity to try and install as of yet
Price... but Ecklers return / shipment costs are ASTRONOMICAL...you are better off keeping the part and selling it for $5 at a garage sale
Date of experience: June 4, 2024
Shopping with Ecklers was so easy, they have lots to choose from. When i need more parts Ecklers is where i'll start.
Date of experience: April 14, 2023
I wanted 16 valve guides but you only had 13. I've been waiting for more to come in for mounths. So I will get stuck with shipping expense twice
Date of experience: July 6, 2023
My mistake, the correct fasteners wasn't in package, the ones I received were too big!
A friend recommended
Date of experience: June 3, 2024
Quality parts, good price, received quicker than expected...
Date of experience: June 3, 2024
Ordering process is fast, web site well laid out to navigate, quick delivery and tracking.
Date of experience: June 3, 2024
Would have ordered more parts but your website sucks would not let me add bunck stuff to my cart slow needs updating went else where but thanks
Thought had alot of parts
Date of experience: April 5, 2023
Ordered weatherstrip seals for '62 thunderbird, came in on time; right as it was done being painted.
They had seals and parts that were hard to find for that generation of Thunderbird.
Date of experience: April 18, 2024
Always a great experience with you guys!
Guy on the phone was awesome!
Date of experience: May 31, 2024
Everything thing I've bought so far has been of good quality and shipping was pretty quick I will definitely keep buying parts from them
Date of experience: March 27, 2024
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.
Thank you for your feedback.
Feel free to reach out if you would like to discuss.
Thanks again!
Amy
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