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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.7%
Positive
802
Neutral
60
Negative
108
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Instant Feedback

12,328 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
See positive reviews
Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
See critical reviews

Reviews (1,153)

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customer service (82)
Thumbnail of user johnl3039
Virginia
2 reviews
1 helpful vote
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June 9th, 2024
Verified purchase

Very good experience so far. Good product and quick delivery and reasonable shipping.

Reason I chose this business:

They had what I needed.

Date of experience: May 30, 2024

Thumbnail of user edwardb1704
Tennessee
1 review
0 helpful votes
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January 31st, 2024
Verified purchase
• Updated review

Had the part when others didn't. Every part I have ordered from Ecklers has always been high quality. Will use again in the future.

Date of experience: January 31, 2024

Excellent selection!
December 30th, 2023
Verified site experience
• Previous review

Date of experience: December 30, 2023

Thumbnail of user rosaliag16
California
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

Fast and great service. My husband was excited. I would buy it again.

Reason I chose this business:

Bumper fast to ship

Reason I chose this product:

Front bumper

Date of experience: May 28, 2024

Thumbnail of user erbyw
Texas
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

ANYTHING I need for my model A Ecklers has!.fast shipping.good prices and very easy shopping.highly recommended!.thank you

Reason I chose this business:

THE site for anything my model A needs!

Reason I chose this product:

Lost original key to ignition..

Date of experience: April 10, 2024

Thumbnail of user ericc2441
Massachusetts
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Great!👍🏻 i received everything in great condition in a timely manner.

Date of experience: May 28, 2024

Thumbnail of user raymondr757
Colorado
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Fast delivery good customer service and product fair pricing

Service

Date of experience: May 26, 2024

Thumbnail of user gregorya281
Idaho
2 reviews
0 helpful votes
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August 28th, 2023
Verified purchase

Don't get suckered into aftermarket products being the same. They are NOT. This is the only gas pedal for impala that stays on. Thank you Ecklers

Reason I chose this business:

Wanted original

Reason I chose this product:

Aftermarket parts are crap

Date of experience: August 28, 2023

Thumbnail of user kennyb97
Georgia
2 reviews
1 helpful vote
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October 29th, 2023

Went yesterday(Sep 28,2023@01:40pm) to the store in Titusville, Fl., drove from Georgia and spend like 30 min in the counter, was on employee in the computer and NEVER even turn around to say anything, went to the bathroom, my wife also went to the bathroom and he NEVER even turn around to attend us. Went out side look around, we ask a lady and she was taking a smoke break, told her what was going on, she went inside the store and talk to the guy in the computer and he specifically said, he didnt have time to take care of us. If you guys have video cameras and a rign securty system operational will see the attention they give us, I have been buy parts from you guys for years, but NEVER again. NO CUSTUMER SERVICE, Had a really bad experience yesterday THANKS YOU FOR NOTHING!

Date of experience: September 29, 2023

Thumbnail of user bruces1167
Kansas
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

I havn't recieved an e-mail with any thing on shipping tracking number when shipped,all I know is you took my money

Date of experience: August 7, 2023

Thumbnail of user maryr4141
Minnesota
2 reviews
0 helpful votes
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March 26th, 2024
Verified purchase

Easy ordering and received product in a timely manner. I have ordered from Ecklers before and have always been satisfied.

Reason I chose this business:

I always get good service

Reason I chose this product:

Needed for my car

Date of experience: March 16, 2024

Thumbnail of user thomasm5252
Michigan
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Great pricing, free shipping, I'll be ordering again, when I need something for my project.

Date of experience: May 24, 2024

Thumbnail of user laurieo140
Massachusetts
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Really happy with the price. As always would have loved to get free shipping but still happy with the purchase.

Reason I chose this business:

Only company that had ford model A hats.

Date of experience: February 19, 2024

Thumbnail of user edwardb1786
Tennessee
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

I couldn't sleep Worrying whether I Could find this Part Or not I should have checked before I went to bed LOL because it was too easy To find it here once I checked Thank you thank you

Reason I chose this product:

My engin is a boat anchor without it

Date of experience: March 26, 2024

Thumbnail of user lloydn48
Arizona
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

Nice to locate an elusive part. It didn't take long to receive the part and the quality is really better than the original equipment.

Reason I chose this business:

Known in the auto industry

Reason I chose this product:

Exact match to the original part

Date of experience: February 11, 2024

Thumbnail of user keithw1365
Nevada
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

It was fast and simple to order the park.And I received an excellent shipping time

Reason I chose this business:

Because you're the one that had the product that I need

Reason I chose this product:

Because I need the plugs

Date of experience: May 23, 2024

Thumbnail of user stevenw2243
Georgia
1 review
0 helpful votes
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February 14th, 2024

BOUGHT A FUEL PUMP, PUMP WAS DEFICTIVE.
THEY REFUSED TO REFUND BECAUSE IT HAD BEEN OVER 90 DAYS
REFUSING TO REFUND BECAUSE IT TOOK ME TOO LONG TO FIND OUT THAT THEIR PUMP WAS DEFECTIVE.

Service
Value
Shipping
Returns
Quality

Date of experience: February 7, 2024

Thumbnail of user genef149
Washington
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Ordered a set of rims. This company was super helpful & knew their $#*!. Thanks Ecklers! Awesome service!

Date of experience: March 28, 2024

Thumbnail of user brookb39
North Dakota
2 reviews
0 helpful votes
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September 14th, 2023
Verified purchase

First order I received the envelope was empty. I emailed and have got no response. I did reorder the item and hope to actually receive it this time

Date of experience: August 15, 2023

Thumbnail of user victorm1022
Texas
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

It was quick and easy and they had the part in stock even though it was $ 10.00 more than other places but it had a quicker delivery date

Reason I chose this business:

Part I needed was in stock

Reason I chose this product:

Need it to attach the Body to the Car

Date of experience: January 17, 2024

Thumbnail of user donaldb2074
Maryland
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

The gas tank I ordered was as described. I received it within a few days of ordering it

Date of experience: May 20, 2024

Thumbnail of user frankr1496
Florida
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

Price was good, ordering easy. Quick shipping.
Will definitely order again

Date of experience: May 22, 2024

Thumbnail of user richw274
Texas
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Stephanie was super helpful, very polite & knowledgeable of what I needed.

Date of experience: May 22, 2024

Thumbnail of user jamesb9302
Minnesota
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

Thank you for having parts in stock. I will continue to use your service until you do not have parts in stock.

Reason I chose this business:

Best prices

Reason I chose this product:

Part needed

Date of experience: February 7, 2024

Thumbnail of user randally25
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
February 2nd, 2024
Verified purchase

Put in to be alerted when an item was back in stock, I was alerted, ordered it and will have it in 2 days

Date of experience: February 2, 2024

Thumbnail of user blairg72
Utah
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I ordered a transmission line for my 1965 Cutlass and Ekler's received my payment via PayPal but no invoice was emailed

Date of experience: April 1, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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