Ecklers has a rating of 4.3 stars from 1,153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.
So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..
Quick delivery and great quality parts make me smile 😁
Date of experience: May 11, 2024
Your customer service and updates is non-existent.
Sent over 5 emails and received a very generic response about a 10.00 credit being issued to me for my hassel. Don't know where it is, haven't seen it.
Order placed on May 6th.
Sent email inquiry on the 8th, 9th, 10th, 12th and 18th.
After the 4th email on the (12th) called the sales department and spoke with an extremely rude sales associate, he was very quick to provide an answer when I would receive my order.
However he never got my name or order number. HA
But assured me I would have my items on the 16th.
No items arrived.
Sent an email on the 18th, no response.
Received an email today the 24th, the title says order cancelled.
No information in the email box.
Really!? No explanation or anything.
The customer service experience is absolutely horrible and would not recommend this company for anyone's restoration, rebuild or heck anything for that matter.
Save yourself some time and order from a more reliable company, this place ahs 100% went to crap.
Thanks,
Greg G
Date of experience: May 6, 2023
Very professional person very helpful new there job
Date of experience: May 10, 2024
Thanks for having everything! Now just waiting for the correct paint to be in stock
Always right
Date of experience: April 27, 2024
No problems ordered easy and was delivered on time as per stated
Date of experience: May 10, 2024
Great deal been waiting to buy my steering column for some time
Great deals
Needed to continue building my 1961 chevy impale convertible
Date of experience: May 10, 2024
Hard to find part and perfect fit. Easy ordering and fast shipping!
Good prices.f
For safety reasons.
Date of experience: May 7, 2024
Had the parts I needed and was a very fast delivery
Great selection of products
Date of experience: May 8, 2024
Always have the parts i need in stock
Needed them to update my corvette
Date of experience: June 1, 2023
Perfect! Great product! I would recommend this product.
Date of experience: May 8, 2024
Had what I need
Date of experience: November 5, 2023
I saw two items I need to finish my 79 corvette They great price I will starting my 74 corvette soon
Price and the ease of the getting parts.
Date of experience: February 22, 2024
Shipping was very quick. The item was perfect and replaced an incorrect and bad looking part.
Good sale and military discount.
You caught me in a buying mood.
Date of experience: May 3, 2024
Product was exactly as described, was a fair price and shipping was super fast.
Was looking for hardware for my project truck and when searching online evilest product came up.
Date of experience: May 5, 2024
Fast shipping and great overall communication. They value your opinion.
They have high-quality items and great pricing and fast shipping.
Date of experience: May 5, 2024
Thank you for my delivery. No problems. I'm happy with the product.
You had the part I was looking for at a good price.
Date of experience: May 4, 2024
Awesome experience, fit perfectly. Now on to the all seals.
Broken bolt
Date of experience: May 4, 2024
Seals and contains coolant in recovery tank. Cork seal delivered intact
Date of experience: May 5, 2024
Rey s did really good with helping he is good art his job
Date of experience: April 29, 2024
Never had any issue with Eckler. Great company to deal with
My usual go to place when i comes to corvette parts
Need them for my car
Date of experience: May 2, 2024
Great salesman and he was very helpful and knowledgeable.
Always helpful
Date of experience: May 2, 2024
I have been ordering parts for my 1968 Camaro for 3 years from Ecklers. They always have what I need.
They are dependable
Date of experience: February 13, 2024
I got my order really quickly and it was exactly what I wanted
I actually just use Google to look up what I wanted and decided to try them. I'm glad I did
Date of experience: April 27, 2024
Everything has been pretty easy to find and the prices are reasonable.
Because I know the quality of parts you sell is good.
Because electrical problems are no fun
Date of experience: May 1, 2024
I can easily state that Eckler's is a reliable purveyor of parts for vintage vehicles.
Date of experience: April 29, 2024
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.