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Ecklers has a rating of 4.3 stars from 1,148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
12,325 reviews
I got an oil guage for my 79 corvette, I haven't hooked it up yet but it looks like the stock guage which is what I wanted and it came on or before when they said it would right after perchance. Would order from them again.
Before you order your parts, make sure you have the right part returns. Suck! They charged you with restocking fee and only want to give you a store Credit. Another way they can suck more money out of you.
Product arrived in a timely manner.
Product is of high quality.
You had it in stock.
Date of experience: April 9, 2024
Came well packaged and faster than expected to arrive
Has most parts for my c4 vette
Date of experience: April 11, 2024
Very helpful emailed me when my item was in stock
Well satisfied!
Had my item in stock and very helpful
Date of experience: April 12, 2024
Very good will come again I will oder Again very soon your prices are very nice
Need.mufflers
Date of experience: April 10, 2024
Tracking says it's delivered but no package in site!
Date of experience: April 10, 2024
Good experience without any issues. Nothings else to say
Have bought from callers before
Date of experience: April 8, 2024
I purchased floor mats for my 85 Corvette. They fit and look great.
Date of experience: April 9, 2024
Their website makes it easy to find the products and checkout!
Date of experience: April 8, 2024
The rite parts at the rite price quick service and shipping
Repeate customer
Replacement parts for up grade
Date of experience: April 7, 2024
Great customer service Stephine was a great help in guiding me to the product that I was looking for.
Returning customer
Price and compatability
Date of experience: February 27, 2024
Return customer
What I needed when I needed it
Date of experience: April 25, 2023
Easy to use on my phone. Military discount was a bonus.
Internet search had what I needed.
Completed a project I'm working on.
Date of experience: April 5, 2024
Very pleased with the help I received to get the parts I needed.
Date of experience: April 4, 2024
Received a beat up product for the fourth time primarily due to poor packaging.
Didn’t seem like they could address my concerns with shipping
Availablitu
Date of experience: April 4, 2024
I have a 2nd replacement coming because you do not package correctly. Received a rim on two separate occasions and they were damaged.
I won’t anymore if this next one arrives damaged.
Date of experience: February 12, 2024
Associate was very pleasant. Just didn't have any parts in stock. 1 out of 5 in stock.
Date of experience: March 27, 2024
Easy transaction great product easy to assemble and great fit.
Date of experience: April 1, 2024
Nice item and quick shipping. Quality built product.
Date of experience: April 2, 2024
I have bought parts from you guys for some years, But it had been a while. So I reset my password on 8/21 and starting ordering for my New Nomad project. The very first thing I encountered was a poor website. Could not shop just for a nomad when I would search by part number it kept adding the word row with a symbol to the search bar. But I finally got my 1955 Nomad door weatherstrip. When I received them on Saturday. What came to me was weather strip for a mid 60ties car. No packing list. Got on the phone right a way and after I was coached on all the pics I had to take of the box and item inside He told me that as soon as fed ex let you know they had the package you would send out the right item within 24 hours. Printed off a label, repacked the box and drove to a fed ex store. That same Saturday.
In the mean time I received my seat belts still no packing slip but apparently correct I haven't tried installing them yet. On my last order I received yesterday it only had 4 of the items I ordered in the box (out of 6 items ordered) Again no packing slip or invoice or anything. Just the number 13 hand written on the box (same as the return) So I called this morning I was told those items are dropped shipped but haven't shipped yet. How was I supposed to know that? You certainly don't let anyone know that on your web-site.
Having shipped the wrong weatherstrip back last Saturday I was expecting them back by Wednesday at least. She told me today that "Oh. Those had to be drop shipped too and they haven't shipped yet." No invoices were sent out when ordered or shipped
Wow- What a horrible way to do business. Wrong items shipped, promised shipping times ignored, no communication. I asked for refunds of everything that hasn't shipped. I will find a different supplier for the last 10G that I have to spend getting this car to the show.
PS, Even though they have not yet shipped the items i canceled it will still that a week to issue a refund. There are many other options out there.
Bob Wilhelmi
*******416
Danchuck seams to be trying to go out of business cant place an order
Good product Good price
Date of experience: August 28, 2023
Fast and efficient service. However, the item does not fit my vehicle.
Service quality and product in stock.
Date of experience: March 28, 2024
Great variety
Quality items
Date of experience: June 2, 2023
Fair price. I appreciate getting it fast. The only recommendation would be to offer free shipping.
Have used them before.
I need them.
Date of experience: March 28, 2024
So great, I loved it. It was the best, there is no better. I can't believe it was that great!
Date of experience: March 24, 2024
Easy to order, in stock, competitively priced with prompt delivery
Had my items in stock
Replace damaged items
Date of experience: March 26, 2024
So far so good. Easy ordering. I will know more once the item has been received.
Date of experience: May 20, 2023
Can't y give a review without having the item yet? Still waiting on a shipment date?
Date of experience: July 25, 2023
They really improved on their shipping time came in within a week.
I’ve never had any issues and have great customer support.
Date of experience: March 24, 2024
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.
