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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.

  • Service
    141

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.7%
Positive
798
Neutral
59
Negative
108
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Instant Feedback

12,325 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Great availability and fast shipping”

Bret W.
12/27/24

I got an oil guage for my 79 corvette, I haven't hooked it up yet but it looks like the stock guage which is what I wanted and it came on or before when they said it would right after perchance. Would order from them again.

Date of experience: 12/17/24
See positive reviews
Top Critical Review

“Returns suck”

Christopher H.
12/20/24

Before you order your parts, make sure you have the right part returns. Suck! They charged you with restocking fee and only want to give you a store Credit. Another way they can suck more money out of you.

Date of experience: 12/10/24
See critical reviews

Reviews (1,148)

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Reviews that mention popular keywords

customer service (82)
Thumbnail of user randally36
New Jersey
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Always great service some work and parts look great

Reason I chose this business:

Because of easy ordering

Reason I chose this product:

Because that’s what we need

Date of experience: January 29, 2024

Thumbnail of user williamh5307
Oregon
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

Fast ship. Item was far better than the garbage one I got from classic industries.

Date of experience: February 3, 2024

Thumbnail of user garym2527
Maine
1 review
0 helpful votes
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September 20th, 2023
Verified purchase
• Updated review

Make the description more detailed so that the wrong item is not ordered.

No offer to return or credit for wrong item

Reason I chose this business:

It came up as one of the first Corvette parts web sites

Service

Date of experience: August 21, 2023

Easy ordering site
August 11th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Easy ordering

Reason I chose this product:

Mine is failing

Date of experience: August 11, 2023

Thumbnail of user marcusm509
Utah
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

Overall very happy will certainly be doing business with Eccles again

I used to run credit card on my original purchase and I called customer service to see if they could switch it to another card but since the product had shipped they were unable to help me

Reason I chose this business:

Classic industries was out of stock

Service

Date of experience: January 31, 2024

Thumbnail of user joshuar1120
Massachusetts
1 review
0 helpful votes
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January 28th, 2024
Verified purchase

This is great I can do 4 payments
Very happy with my new targa top

Reason I chose this business:

Lots of good reviews

Reason I chose this product:

Good reviews

Service

Date of experience: January 28, 2024

Thumbnail of user briang2189
North Carolina
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

Easy to navigate, I found what I needed at a great price.

Reason I chose this business:

Past experience

Reason I chose this product:

Replacement

Date of experience: November 2, 2023

Thumbnail of user kurts378
California
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Good prices on lots of great stuff. Shipping average speed. Great communication.

Date of experience: May 25, 2023

Thumbnail of user elvird
Pennsylvania
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

The website was easy to navigate and find the parts I need.

Reason I chose this business:

Past orders were always consistent.

Reason I chose this product:

Chevrolet C10 Restoration

Service

Date of experience: August 2, 2023

Thumbnail of user paulw2685
Florida
2 reviews
0 helpful votes
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July 3rd, 2023
Verified purchase

Parts are easy to find and check out is easy. The part was the right size and fit perfectly.

Reason I chose this business:

I needed a part for my 1957 Thunderbird

Reason I chose this product:

To replace a worn part.

Date of experience: July 3, 2023

Thumbnail of user kurtp130
California
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

Easy to navigate website, right parts in stock, very easy fix

Reason I chose this business:

Past experience

Date of experience: April 16, 2023

Thumbnail of user terrellt26
California
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

Fast delivery. As the quality of the product was exactly what I was looking for.

Reason I chose this business:

Simply had what I needed

Date of experience: July 13, 2023

Thumbnail of user timw1124
Arizona
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

It was great. Fast. Great quality thanks for the part

Reason I chose this business:

Availability

Reason I chose this product:

Need a reproduction

Date of experience: September 11, 2023

Thumbnail of user davidg5909
Texas
2 reviews
0 helpful votes
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May 21st, 2023
Verified purchase

Fast service. Part was exact, quality, part as the original.

Reason I chose this business:

Exact part available

Date of experience: May 21, 2023

Thumbnail of user jamesl4680
Michigan
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

Description of parts was right on. Retainer bumper clip

Reason I chose this business:

Normally - I have no issues with your part quality and pricing and fit.

Reason I chose this product:

Restoration work

Date of experience: December 15, 2023

Thumbnail of user heckd
Georgia
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Not very good since item was discontinued and not available

Date of experience: August 20, 2023

Thumbnail of user jeans1272
New Hampshire
1 review
0 helpful votes
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August 25th, 2023
Verified purchase
• Updated review

I found the part I need, had to use google search to find it.

Reason I chose this business:

Ecklers had the parts

Date of experience: August 25, 2023

I found the part I need, had to use google search to...
September 14th, 2023
Verified site experience
• Previous review

I found the part I need, had to use google search to find it. Your search did not find the part

Reason I chose this business:

Have the part

Reason I chose this product:

Restoration

Date of experience: August 15, 2023

Thumbnail of user dennisk783
Texas
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

Very satisfying to be able to deal with the people very professional

Date of experience: August 14, 2023

Thumbnail of user darrylf90
North Carolina
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

Easy and convenient. Exactly what I was expecting.

Reason I chose this business:

Had the products at the lowest price.

Reason I chose this product:

Upgrading lights

Date of experience: October 12, 2023

Thumbnail of user jamesd4941
South Carolina
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Will be ordering again Thanks for you help waiting to see how my order comes

Date of experience: October 2, 2023

Thumbnail of user randalls463
California
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

The item I ordered arrived very promptly, just as described. It was a great transaction.

Reason I chose this business:

Excellent parts availability

Reason I chose this product:

Trouble with original POP OUT ignition

Date of experience: October 6, 2023

Thumbnail of user stylesa2
Colorado
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Please note out of stock or back ordered items on web page.

Date of experience: May 11, 2023

Thumbnail of user josephw2076
Oregon
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Your catalog made looking for parts mush easier and faster. Thanks

Reason I chose this business:

I heard that you folks were the place to go for old falcon parts

Date of experience: September 20, 2023

Thumbnail of user bobbyw284
South Carolina
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Good nice looking bumper chrome was great i will order the back one in a couple weeks

Reason I chose this business:

Cheaper than competitors

Date of experience: September 20, 2023

Thumbnail of user randyf550
Florida
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Much better than the last time I ordered from you.

Reason I chose this business:

Purchased the original shock kit from you.needed replacement

Reason I chose this product:

Needed replacement as I accidentally ruined one shock.

Date of experience: July 1, 2023

Thumbnail of user franks2158
Colorado
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Could give free freight on smaller parts like others do

Date of experience: July 6, 2023

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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