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Ecklers has a rating of 4.3 stars from 1,160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
12,387 reviews
I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.
So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..
I ordered a front bumper cover for a 78 camaro and shipped to my body shop,who stated "parts look excellent". I had the parts on Sunday and arrived on Wed (3 days). Fantastic service.
Parts in stock
Parts were in stock
Date of experience: October 6, 2024
Perfect match to OEM part. The quality also seems equal as well
Used before
Date of experience: November 28, 2024
Works well, but the search filter shows way more unrelated items that don't fit my designated vehicle, which wastes my time scrolling through them to find, or not find, what I'm looking for.
Used before
Found item I need
Date of experience: November 21, 2024
Came in short order. Was as represented. Hard to find part
Why do i have to enter 50 characters
Thats a little much for asimple review
You had it
I ordered it'
It came as promised i put it on
Availability of part needed
Date of experience: October 12, 2024
Ordered wrong item, Immediatly called to change order. Was told its locked in and can not be changed. Do yourself a favor and order your parts from summit!
Date of experience: October 2, 2024
The order arrived on time and was exactly what was ordered!
Date of experience: November 24, 2024
Great discussion when needed with sales, quick turnaround on orders.Just right for me.
Date of experience: October 30, 2024
Fast and good quality. Very easy to talk to. Very helpful on answering questions.
Date of experience: November 25, 2024
1 order confirmation. 6 spam emails before shippng.
"You are receiving this newsletter because
You opted in to receive emails from Ecklers.com"
What part of not checking that box on checkout is lost on you?
Date of experience: September 17, 2024
Easy to find the part needed. It was shipped quickly and arrived as expected.
Found Ecklers in a parts search online.
Date of experience: November 25, 2024
Ecklers is a horrible company. I purchased a Power Brake Booster for $240 for the restoration of a 1975 Oldsmobile Cutlass Supreme only to find out later that the Brake Booster does not work. Ecklers sent me a bad Brake Booster. I called their customer service and told him my order number and he said it was not a valid order number even though I have a email receipt, and that the ownership at ecklers has changed in the last year. Obviously Ecklers is a fly by night company that sells bad products and then changes ownership to avoid returns. Daniel C. Grimes order #*******
Date of experience: September 20, 2024
I only use you because your website is top notch to use. Other then that I have been disappointed
Not
Date of experience: November 20, 2024
Very helpful in helping find the part that I needed
Date of experience: November 21, 2024
Very helpful staff, good product selection. Easy to deal and communicate with.
Parts availability
Quality parts
Date of experience: December 2, 2024
Great product fast shipping thanks again ECKLER for making this restoration for this customer a breeze when it comes to ordering new parts
Why not? They had what I needed in stock where everyone else didn't.
Date of experience: November 12, 2024
Easy to find what I was looking for and everything was in stock
Date of experience: November 28, 2024
I was able to chat with a rep and find out shipping charges before I put my card info in. Otherwise I would not have ordered. Shipping should be upfront, before you take my payment information
Name recognition
They were on sale
Date of experience: September 30, 2024
Very poor chargwd for door paneks i never recieced, then replacemts were not what I ordered, cost me 525.00 to cancel anda reschedyke ahippibg for tge car
Date of experience: October 26, 2024
Everything worked fine. No issues. Thanks very much.regards len
Found the part easily
Only needed the lens
Date of experience: November 15, 2024
I've shopped Eckler's for resto parts for as long as I've owned my '64. They've never let me down; I've never been disappointed. Not with their service or their product. Yeah, I known there are other places one can go but Eckler's has always been my "go to".
Date of experience: September 13, 2024
A day earlier than expected. I'm thinking it was a joint effort between Ecklers and the USPS. So, very pleased with the service. Even happier that the relay I purchased fixed the problem. YAY!
They had the right part for my '61 T-Bird
Date of experience: September 29, 2024
I received an email on 3/13/24 that my order had shipped, but when I called the transport company to get a status update I was told that my order wasn't ready when their driver went by to pick it up. I called Ecklers and was told my order would be going out today (3/18/24). Hopefully, it will go out today and I'll be satisfied once received.
Date of experience: September 18, 2024
Super Good! Found the part I needed and it was simple and straight forward to order... At this point I am confident when I replace the existing part and install the new received part all will result in good out come. I've enjoyed good service and solid part replacement or up grades from Ecklers's for many years, they have always came through for me...
I always order my needed Corvette parts from Eckler's, I've been an Eckler's customer for a long time... Never been disappointed with service, costs or parts...
I have a tune up planned and want to replace this part while motor is tore down...
Date of experience: September 9, 2024
As Always, Clear and easy to process...
I always go to Ecklers first to shop or buy for my Corvette!
Mainly for the future interior for my Corvette...
Date of experience: March 7, 2024
Very Good! I find I can always count on good service and quality of parts from Eckler's...
My first choice to go to when ordering for my 1943 Corvette...
My Corvette is a 1943 Anniversary...
Date of experience: February 7, 2024
At this point, all seems to be going along very well...
I've always liked Ecklers, have relied on this Company for many years going way back when ordering through the Ecklers catloug
Looking for a fix to my fuel system...
Date of experience: January 18, 2024
Just as described fast shipping easy use of web site easy to locate parts
Only site with part I needed
Date of experience: November 10, 2024
This item appears to be correct. I have not installed it yet. It would be more helpfull if the instructions were included. I was able to find them online.
Price was good.
Date of experience: October 2, 2024
Brake light switch failed when trying to attach push on connector, the metal tap on switch just push into the switch. I was able to pull it back out, but then the switch did not work. Lesson learned, you get what you pay for, ended up rebuilding the old switch. It did deliver quickly!
Best place to find vette parts.
Date of experience: September 10, 2024
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.
Hey Doug,
Hope all is well with you, it was great getting to talk to you and resolve this issue keeping fingers crossed thy lay out for you and you are good to go come Monday! If you need anything additional you have my number.
Thanks,
Allison EXT 1896