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Ecklers has a rating of 4.3 stars from 1,160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
12,392 reviews
I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.
So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..
Very good. Received parts next day. Correct parts the first time. Reasonably priced parts
Price and convenience
Date of experience: November 11, 2024
Easy to order. Don't know quality or accuracy or delivery time yet
Date of experience: November 10, 2024
Easy shopping and excellent service with quick delivery. I have been using Ecklers for some time now and will continue in the future.
Found they respond rapidly and are very knowledgeable
Date of experience: October 12, 2024
These panels were exactly what I needed. Easy order entry and quick shipping! I will be ordering other part for my build. Great company!
Looked as though I was billed twice but it was explained easily and all was good.
Saw on line and they have great prices.
Date of experience: October 7, 2024
Easy! Will be doing more business with Ecklers. Best parts at the best price!
Price and ease of shopping.
Date of experience: August 15, 2024
Talked with Bill. Gave me some good insight to product I purchased. Thanks
Had someone to talk with.
Date of experience: November 11, 2024
More product details would be helpful
Better confirmation regarding delivery
Trusting Ecklers is a quality and professional company
Date of experience: November 10, 2024
Pretty Nice for the price.😀😃😄😁😆🥹😅😂🙂🤣🥲😊😇🙃😉😌😍🥰😘😋😛😝😜🤪🤓😎🙂🙂🙂😏😒🙂
Date of experience: November 9, 2024
Very nice everyone very nice an order was ordered like that they told me, thank you looking to ordering more parts
Heard good things about everyone
Fast. An everyone noleague
Date of experience: October 15, 2024
Easy for a female to shop for hubby. Great website for ordering everything you need.
Husband want list.
Date of experience: November 8, 2024
The delivery was faster than I expected. It was very well packaged and no damage whatsoever. Delivery driver placed it in a safe and concealed spot. Exceptional service.
I have previously ordered parts for my 68 Camaro and have not encountered any issues or problems.
Date of experience: September 27, 2024
Quick and easy to navigate site. Delivery was sooner than stated and order was as advertised.
Date of experience: November 7, 2024
On June 18,2024, I ordered a pair of Corvette Rear Shock Mounts (Right and Left). Because of other projects, I didn't start the rebuild until just lately. I found I had received two right hand shock mounts, not one of each. When I called to tell Eckler about it, they said I am too late to return/replace or to receive credit for the left one. Be careful what you order from Eckler!
Order **************
Date of experience: September 4, 2024
I ordered this part for my car from Eckler because they said it would have fast shipping. It's been 6 days and I fedex tracking says they haven't even recived my package yet. No correspondence from Eckler
Date of experience: September 3, 2024
Parts were as described and the shipping time line was better than expected
Prices are competitive
Date of experience: November 8, 2024
Date of experience: January 1, 2024
Ordering was easy and getting updates of all the products that are on sale is awesome.
Date of experience: November 7, 2024
Everything was great except that after I had ordered, I received an email that the item was out of stock.
Date of experience: October 15, 2024
Purchased windshield for 70-72 Skylark coupe. Had to make appt with shipper, which also worked out fine. They gave me a window and honored it.
Simply had a fitment question. Part was for the car but said it didn’t fit.
Past experience with restoring my Camaro.
Date of experience: October 24, 2024
It took awhile, but received my shipment. Thank you, can wait to install.
Next in line of vendors and the price.
Date of experience: November 5, 2024
Since I purchased one item from Eckler I have been flooded with emails from you. If this continues I will block all emails from you and never purchase anything else from you!
Date of experience: September 25, 2024
Received my order and it arrived in a timely fashion. Thank you very much
Previous orders
Date of experience: November 5, 2024
These steps were seamless: Finding the correct item, ordering it, paying for it with PayPal, and the price was competitive. Received the item on-time, well-packaged. Quality of the item was equivalent to stock OEM. My disappointment came when I tried to order the accompanying window crank and was told it has been discontinued. Corvette Door Window Handle Crank, With Blue Knob, 1967
Item EK-25-*******-1
Helpful, even referred me to competitors for the discontinued item.
Found Ecklers parts using a google search, including the discontinued part.
Date of experience: September 11, 2024
Overall good service and parts are well made was packaged well
Very few places have Ranchero parts
Date of experience: November 3, 2024
Ecklers has become notorious for advertising items they don't have nor intend to get yet they still collect your money. Two months later after 3 phone calls to customer service, getting several conflicting excuses they finally admit that they never had the item and don't plan on getting the item. This is a way they can get Interest free loans from their customers to keep functioning. I eventually got my money back after waiting 2 months.
I got lucky this time and actually got my part. The part was acceptable and of fair quality. If you buy from Ecklers call customer service first and make them physically check to make sure that they actually have the item and that it is ready for shipping..
See above.
They claim to have a good selection of Tri-Five parts. Their prices are reasonable. Getting the parts after you've paid for them could be tricky.
Date of experience: September 1, 2024
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.
