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Ecklers has a rating of 4.3 stars from 1,160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
12,387 reviews
I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.
So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..
My experience with Eklers is something I've never seen before. They advertised tires on their website which I ordered. They took my credit card and told me that they would be shipped in 4-5 days. Then I received an email telling me that they were 5 to 6 months out.!
When I called, to find out when they would actually ship, because I figured the 5 to 6 months was a typo, I was told it was correct. Without any notice, they gave me a credit back on my credit card. I have no idea where the tires are, at this point, which I don't care, I've used Eklers in the past on other builds.
Someone obviously made a mistake in advertising these, as the exact same tire from Coker, who Eckler gets the tire from was double the price. The funny part is Coker who supplies Eklers has the tires in stock.
So they obviously, rather than honoring their advertised Tire, they just blew me off so I would go away, and that is what I will do. There are so many other honorable companies out there other than Eklers, most of there things are junk anyway.
I'm very skeptical of a company that advertises something that they cannot deliver. Talk about a scam.
If you're looking for T-Bird Parts, try Larry's Thunderbird. So far a very reputable company with great parts, fair prices & great service better than Eklers, but then again, obviously that's not hard to beat.
Date of experience: September 9, 2024
Thanks for sending my parts everything I receive is in good order thank you
Date of experience: October 14, 2024
Great! Easy navigation, Great Value with Speedy Delivery! Been shopping here for years with great customer service, thank you for helping with my restoration project!
Distance to store, selection, reliability, customer service tops :]
Needed parts for restoration of 69 Camaro SS
Date of experience: September 5, 2024
Ricks Great value for my Gen 1 camaro
Need and Price :]
Date of experience: June 24, 2023
Great selection of items and easy to access and navigate through website.
Previous experience
Date of experience: October 11, 2024
Very Satisfied. Nice system, fast shipping. Simple to assemble with slip together pipes. Hardware also was awesome.
Reputable company. I have order in the past. No issues and the price was great. Project cars add up when building them and Ecklers allowed me to continue building my Project. So thank you for that.
Date of experience: September 24, 2024
Quick service and parts are in stock what more could ask for
Date of experience: October 11, 2024
I ordered a set of shorty headers for my 79 camaro. Instead I received an intake for a tacoma...weird. I got a hold of customer service. They were amazing. They quickly sent me the information needed to return the item and sent the new one right after I dropped the intake off at the post office. I will say the box looked like it's seen better days when I got it. It looked like it might have been a return from somone else at one point. I don't know it didn't really bother me too much I mean it's a set of headers. But still for $300 I donno I guess I was expecting bubble wrap or
Something.
Over all excellent product excellent customer service super fast shipping.
Read above. It was awesome.
My dad has used them before
Date of experience: August 20, 2024
The part is exactly what I was getting. The quality of the part excellence.
Date of experience: October 11, 2024
Purchase was simple and reasonably quick. Only negative was I did a chat and asked specifically if screws were included and was told they were but my order did not have any screws included.
They had the part I wanted and answered my questions
Date of experience: September 3, 2024
Easy, fast, and exactly what I ordered. I've never had any issues.
They always have what I need.
Date of experience: October 10, 2024
Looking to install handles, shortly. Awaiting further work completion.
Past customer!
Date of experience: October 10, 2024
Good. Had a helpful chat. Ordered wrong part and got help from chat with Sean.
helpful chat about parts I ordered. Didn't know there was difference between 3 speed and 4 speed clutch and brake pedal pads..
Have always gotten what needed for 81 el camino
Date of experience: October 7, 2024
I lost the order page for a few minutes but fortunately I returned to the page. It may be operator error but nevertheless I didn't know how to find the page easily.
Date of experience: September 3, 2024
Great experience! Very satisfied. Correct item was on sale and arrived in 3 days. I've installed the headlight vacuum actuator and it works as expected
Current one failed
Date of experience: August 27, 2024
The oil pump gasket was thrown in the box under the oil pump. In shipping, it became folded and actually torn. When I called customer service, I was told that I'd have to return the entire order, rather than you just sending me another gasket. This is the second order with an issue.
Not sure, won’t in the future
Date of experience: August 13, 2024
I ordered parts on or about September 23rd and had them in hand on September 30th, it doesn't get much better than that!
Had items priced lower than my other suppliers
Restoring '77 Camaro
Date of experience: September 23, 2024
Exactly what I needed, good response and quick on shipment, reasonably priced
Had what I needed
Date of experience: October 10, 2024
Needed to return item, customer service was very helpful explaining the process.
Return item. Happy with customer service.
Ford replacement parts.
Date of experience: October 9, 2024
Easy to do business with, prices are very reasonable, selection is excellent.
Date of experience: October 9, 2024
Good product details, order was quick and easy. Got it for a great price, also.
Product I was looking for, at the best price I could find. All items I have purchased from Ecklers has been great quality so far.
For all the reasons I have stated so far.
Date of experience: October 9, 2024
I purchased a wood steering wheel. Turns out they had one out of the box for almost 1/2 off.
They described small damage. Small damage was a little more than I expected. The original purchase was for brushed stainless. It came chromed, I'm sure it's not stainless.
All the mounting hardware was missing. Included a horn button not applicable.
They gave me a little more credit for that. So I guess I'm happy.
Beware of open box "deals"
Customer service was wonderful.
Took care of my needs.
Thanks for that!
Usually no problems.
Nice people to deal with.
Always have what I need.
Date of experience: August 10, 2024
I hate shipping costs. I would buy a lot more if shipping was more reasonable.
Only place I could find exactly what I needed.
I needed them
Date of experience: December 13, 2023
I am a retired peace officer with 37 years in law enforcement in Canadian Corrections. My position was that of a Bailiff/ Sheriff transporting offenders to federal and provincial institutions. Couldn't get the military/responder discount.
Date of experience: August 7, 2024
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.
